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New solution increases user adoption rate at law firm



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Fangda Partners, a Chinese law firm, has upgraded its work product management system to iManage Work 10.

Fangda Partners, which has used IManage Work for document and email management across its five offices, decided to upgrade to iManage Work 10 because of its redesigned and intuitive user experience.

Josh Shin, partner at Fangda Partners, says, “iManage Work 10 is so easy to learn and easy to use. It completely reduces the friction of an upgrade. Our busy professionals could get up to speed without having to sit through hours of training. Within one month of implementing iManage Work 10, our user adoption rate escalated dramatically.”

Shin continues, “The user interface is so much friendlier and the new personalized experience is exactly what our lawyers want. We have been using iManage for almost a decade now and this is the most impactful update we have seen.”

In addition to a user interface that provides a consistent experience across phones, tablets and desktops, the solution includes productivity enhancing features designed to help users “cut through the clutter,” make better decisions and work smarter, according to iManage.

Dan Carmel, chief marketing officer at iManage, says, “Our comprehensive focus on how users actually work ensures that professionals at firms like Fangda Partners can quickly and efficiently carry out their key tasks so they can focus on delivering the highest quality advice to their clients.”


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