KMWorld 100 Companies That Matter in Knowledge Management

This article appears in the issue March 2010 (100 Companies) [Volume 19, Issue 3]


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When we established our list of 100 Companies That Matter 10 years ago, “knowledge management” was just beginning to be a recognized term in the boardroom. However, getting the right information, product or service to the right people at the right time has been fundamental to the success of an organization since well before the Industrial Revolution.

Make no mistake, though, KM is not now (nor will it ever likely be) a household word. Nor is it an application. It’s an attitude, a commitment to excellence and innovation shared by the companies, large and small, on this list. A decade ago, a lot of vendors were so intoxicated by their technology that they tried to woo their customers with dazzling features, capabilities they thrust upon clients without fully understanding their legitimate needs. Now, in 2010, that’s no longer true. The firms on this list are true solution providers that are dedicated to understanding what their customers need and delivering elegant technology for the requirements of the knowledge economy.

As is the case each year, compilation of the list is a yearlong collaborative effort among colleagues, analysts, system integrators and a select group of users, all of whom requested anonymity, which we respect. With more than 1,000 companies in this “space,” I’m sure we’ve unconsciously omitted some that are most worthy of inclusion. However, as it was a decade ago, the list is intended to spark a larger discussion of knowledge management. Hence, we consider this list to be a work in progress. We’re always on the lookout for groundbreaking solutions or notable modifications to existing ones. As we move toward 2011, we’ll likely add a few companies and make any necessary changes due to mergers or acquisitions. Throughout the year, the organizations and products we find most interesting will be showcased on our site and in our magazine.

Our list is really a snapshot in time for the evolving and expanding knowledge management universe. We invite discussion and encourage you to contact us regarding KM tools and services you find especially valuable. Vendors: Ask your customers to tell us how your solutions have benefited their business. Analysts, consultants and integrators: Give us a heads-up when you discover especially interesting software and emerging trends. And we certainly encourage you to scour the Web sites of the 100 companies we listed—and don’t forget the consultants and researchers. You’ll see why we selected these companies. 


5280 Solutions

A2iA   

ABBYY          

Accusoft Pegasus        

Adobe 

Alfresco          

Alterian           

AnyDoc Software        

Appian

ASG Software Solutions          

Attensity          

Attivio 

Autonomy       

AvePoint         

BA-Insight       

Baynote           

Bridgeline Digital

CaseCentral    

Citrix Online    

Comperio        

Concept Searching      

Connotate       

Consona CRM

Content Analyst           

Contextware    

Coveo 

Day Software  

Dow Jones      

eGain  

Ektron 

Emantix           

EMC   

Endeca

Exalead           

EXSYS           

Exterro

Fabasoft/Mindbreeze

FatWire           

Global 360      

Google

Guidance Software      

H5      

HP/HP TRIM, HP Enterprise Services 

Hyland

IBM    

Information Builders     

Inmagic           

Innodata Isogen           

InQuira  

Integrify           

IntelliResponse

ISYS Search Software

Jive Software   

JustSystems     

Kofax  

Lucid Imagination        

Mark Logic     

Metastorm       

MicroLink       

Microsoft        

MuseGlobal     

NetDocuments

New Idea Engineering  

NewsGator Technologies           

NextPage        

nGenera CIM  

Noetix 

Nstein 

Omtool

Open Text       

Oracle 

Perfect Search 

Raytion

Realcom          

Recommind     

Reprints Desk  

Rivet Logic      

RSD    

Salesforce       

SAP BusinessObjects  

SAS/Teragram

Savvion           

SDL Structured Content Technologies, SDL Web Content Management Solutions       

Search Technologies    

Sinequa           

Sitecore           

Siteworx          

Socialcast        

SpringCM       

StoredIQ         

SumTotal         

Symantec        

TEMIS

Traction Software        

Trinity Technologies     

Vivisimo          

Xerox  

Xythos

ZL Technologies          

ZyLAB

You can hear from some of the 100 Companies That Matter in the special View from the Top section on our website. Here, CEO and other top officials share their vision of the knowledge economy and how their solutions allow their  customers to reach their goals.


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