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Records Management, E-Discovery, Compliance

Because the vast majority of legal cases are settled before ever going to trial, one of the most valuable and indispensable techniques used by corporate counsel is early case assessment (ECA). Using ECA... Posted January 12, 2010

E-discovery can be a blessing or a curse for the management of information within your organization. Those in knowledge and information management who think of e-discovery as purely a legal issue... Posted January 12, 2010

The Enron case was among the first of mega-sized cases that are quickly becoming the norm. Law firms managing multi-party litigation with millions of documents to review need to find effective solutions... Posted January 12, 2010

Organizations want to leverage the value of their critical assets, preserve and possibly enhance the value of these assets for future use, and comply with the ever-expanding legal and regulatory obligations... Posted January 12, 2010

Only about 1% of organizations are reportedly prepared for full-scale e-discovery activities. As a result, the vast majority of organizations facing litigation are forced into a costly reaction mode... Posted January 12, 2010

Your organization has just received a complaint filed in federal court. Relevant information needs to be identified and preserved. The clock has started ticking—what do you do? Whether the information request... Posted January 12, 2010

It may not be a strictly scientific finding, but nobody argues that only about 1% of businesses are FULLY prepared for e-discovery. 1%—that's statistically zero. Sure, there are the regulated industries... Posted January 12, 2010

5280 Solutions adds to its product line Posted January 06, 2010

Improves customer experience and employee productivity Posted December 28, 2009

Open Text expands solutions for Oracle Posted December 21, 2009

Blending discovery and social networking in SharePoint Posted December 02, 2009

Facilitates early case assessment Posted November 23, 2009

New software from Jive Posted November 09, 2009

Posted November 09, 2009

ISYS' new Enterprise Access Suite Posted November 04, 2009

Posted October 28, 2009

SpringCM debuts 2010 connector Posted October 21, 2009

LiveCycle Enterprise Suite 2 Posted October 14, 2009

Posted September 29, 2009

The Obama administration's huge funding effort to create a nationwide network of interoperable electronic health records (EHRs) has been called the biggest thing that's ever happened in health information technology... Posted September 29, 2009

All companies have it. Backup tapes out of rotation, information retained from a resolved lawsuit, data left on servers after a migration, orphaned computers and media left behind when employees leave or move. Such electronic "legacy" information can be easy to ignore (or not know about), but its very existence represents an avoidable cost and unnecessary legal, regulatory and privacy risk. As mergers combine company information and layoffs separate electronic information from prior owners, legacy information is growing. And often there is no good reason for this information to persist... Posted September 18, 2009

Social computing provides new ways to create, collaborate and share information on a worldwide scale. Team members can interact and have immediate access to critical business information throughout their extended business network. With these tools, knowledge workers are creating content at an alarming rate. Moreover, Web 2.0 technologies are often highly distributed in their deployment, resulting in information that frequently lacks proper corporate controls, leaving companies vulnerable to greater risk... Posted September 18, 2009

The fall-out of the credit crisis has had a significant impact on the information technology (IT) landscape, and even more specifically a dramatic impact on compliance, risk, e-discovery and records management requirements. These technology-based requirements, also known as enterprise information management, affect every type and size public sector and commercial organization today. Managing and controlling electronically stored information is a matter of technology, but also of strict procedures, quality control and well-documented information management activities... Posted September 18, 2009

We've heard it all before—information is being generated at an unprecedented pace with no signs of slowing. One study reported that 90% of an organization's information is created digitally. The same study found that the average user sends and receives 17MB of data every day. As information continues to compound, organizations must be prepared to quickly find and produce this information in response to litigation matters and internal or external requests for information. An archiving tool can help address these issues by enabling an organization to automate its retention policies... Posted September 18, 2009

This year is the 400th anniversary of New Amsterdam, now more familiarly known as New York City. In 1609, Henry Hudson, an Englishman sailing for the Dutch East India Company, made the first exploration of what is now New York harbor and of the majestic river that today bears his name, laying the foundation for the Dutch claim on the area. His voyage of discovery led to the creation of the Dutch West India Company and ultimately to the founding of New Netherland, including its trading post at the mouth of the river—New Amsterdam... Posted September 18, 2009

Offers integrated e-discovery, archiving and compliance Posted September 02, 2009

FTI Consulting rolls out new appliance Posted August 26, 2009

In a challenging economic climate, the name of the game is lowering costs and doing more with less. In our personal lives, we postpone or forego purchases that we do not deem absolutely necessary. In our business lives, we look for ways to do things more efficiently. We cut costs from day-to-day operations and take steps to increase the productivity and value of resources... Posted August 18, 2009

IBM facilitates decision-making Posted August 17, 2009

Improving client services Posted August 17, 2009

Enhanced e-discovery and early case assessment Posted August 17, 2009

CA and Acxiom partner Posted August 05, 2009

IRE 2.2 saves time, adds value Posted August 05, 2009

As more and more information is communicated through informal channels such as blogs and wikis, the importance of incorporating those electronic documents into a formal life cycle strategy also increases. An area of particular vulnerability is the issue of knowledge retention as the baby boomer generation moves into retirement... Posted August 03, 2009

With more than 500 fee-earners in 12 practice groups, cost-control and productivity have been critical concerns for Taylor Wessing LLP, a UK top-20 law firm specializing in intellectual property law. Recognizing that the pervasiveness of paper documents represented a large hidden cost, Tim Hyman, IT director, embarked on an ambitious program to transform how documents flowed through the organization. "To create an environment that is less paper-intensive, we implemented a broad portfolio of technology from Autonomy iManage (formerly Interwoven) that enables our professionals to store, access and share a complete range of documents," Hyman said. "That was a crucial first step, but we felt we could extend the value of the implementation even further by streamlining our entire document lifecycle... Posted July 21, 2009

In order to compete effectively in the 21st century, many organizations are designing powerful and unique business processes, and automating these processes with business process management (BPM) technologies. These organizations recognize that their financial performance and the quality of service they provide to their customers are intimately tied to their business processes. For this reason, many organizations consider BPM to be a vital strategic technology that has the power to decrease costs, increase productivity, provide high-quality customer services levels and realize a respectable ROI for their investment. According to a Gartner BPM Survey of more than 50 companies, 78% of the firms reported an ROI of more than 15%. BPM enables organizations to design, automate, monitor and actively control... Posted July 21, 2009

Many companies across a wide range of industries collect the information they need to run their operations by having numerous paper forms filled in, routed, processed and approved. For decades, these information-gathering processes have been paper-based and manual. More recently, IT professionals or systems integrators have been able to cobble together a variety of image capture solutions and middleware with their ECM systems, sometimes with workflow capability, that together enable some form of digital process automation.Now, many organizations including financial institutions, schools, government agencies, medical organizations, manufacturers, high-tech companies and others have realized that taking the paper out of the process saves time and money. The benefits realized... Posted July 21, 2009

Paper is not sexy. First of all, it's flat—no curves! And it's thin—no muscles! Don't even get me started on the fact that it's mostly white. It doesn't even have that certain allure of danger ... unless you count paper cuts. So how come every information manager I've ever known (and I've known a lot) always tells me, "We've got to deal with this paper!" "We're overwhelmed by all this paper!" And my favorite, "We have to tame this paper beast!"The paper beast is still alive and well, after all these years. Despite almost two decades' worth of effort to automate paper-based business processes of all kinds, it might be a little surprising that the issue of "paper" is still on the minds of knowledge managers and business executives... Posted July 21, 2009

Google, the giant in Web search, introduced a service that allows friends to "see" one another's location on their respective mobile devices. The service, a component of Google's social networking services, has different facets. The Latitude feature plots friends on a Google Map. The Connect feature makes it easy to join a community. Those new offerings keep Google in step with similar offerings from online vendors designed for the young and those young at heart. Google and Salesforce.com have taken an important step... Posted July 03, 2009

On the most basic level, we need to take a step back and focus on the fundamental question: Why was the Department of Homeland Security created? It was not created merely to bring together different agencies under a single tent. It was created to enable these agencies to secure the homeland through joint, coordinated action. Our challenge is to realize that goal to the greatest extent possible. —Former Homeland Security Secretary Michael Chertoff to the Senate Subcommittee on Homeland Security, April 20, 2005... Posted June 01, 2009

In general, text analysis refers to the process of extracting interesting and non-trivial information and knowledge from unstructured text. Text analysis differs from traditional search in that, whereas search requires a user to know what he or she is looking for, text analysis attempts to discover information in a pattern that is not known beforehand (through the use of advanced techniques such as pattern recognition, natural language processing, machine learning and so on). By focusing on patterns and characteristics, text analysis can produce better search results and deeper data analysis, thereby providing quick retrieval of information that otherwise would remain hidden.
Text analysis is particularly interesting in areas where users must discover new information, such as in criminal investigations, legal discovery and when performing due-diligence investigations. Such investigations require 100% recall; i.e., users cannot afford to miss any relevant information....
Posted June 01, 2009

Vignette is Open Text's latest Posted May 11, 2009

Greater scalability, security, usability Posted May 11, 2009

Attempting to address compliance requirements, many companies have taken the brute force approach to information management by saving everything, typically in one mass repository. With regulations only rarely requiring the retention... Posted May 04, 2009

In today's marketplace, with data repositories across the enterprise growing at exponential rates, internal knowledge and relevant information is becoming increasingly difficult to find and retrieve when it is needed. With enterprise discovery... Posted May 04, 2009

Posted May 01, 2009
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