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Buyers' Guide
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New solutions are emerging that help connect searchers with content, but established principles also need to be followed. "In the past, users might go to a company's home page and look for information, but now, they are asking questions like what time a store in a particular location is open," noted Erin Jaeger, director of product marketing at Yext. Ideally, onsite search should be integrated with enterprise systems that also help pro­vide as complete a picture of the user as possible. Posted October 31, 2018

Calabrio ONE includes a variety of updates to allow users to provide a single view of the customer for an improved experience Posted October 30, 2018

Oracle CX Unity enables view into customer interactions across channels and applications Posted October 23, 2018

get2Clouds secures intellectual property and offers protected messaging Posted October 19, 2018

FileWave v13 allows users to leverage Apple enhancements Posted October 16, 2018

This KMWorld webcast explores a variety of breakthroughs in Knowledge Management Posted October 12, 2018

Kendo UI now meets all 17 criteria including mobile accessibility, help for individuals with low vision as well as cognitive and learning disabilities Posted October 05, 2018

Wrike Integrate allows users to automate complex workflows at scale across people and teams Posted October 03, 2018

Adobe Acrobat Document Cloud will centralize how people connect and use PDFs Posted October 02, 2018

InterSystems IRIS for Health extends the power of the data platform with healthcare-specific capabilities necessary to build today's real-time connected care solutions Posted October 02, 2018

The acquisition will allow Slack to further unify chat, email, and boost search Posted October 01, 2018

The integration allows IT to identify active user accounts Posted September 26, 2018

The platform gives researchers real-time feedback from customers Posted September 25, 2018

With the iRODS rule engine framework, users can completely automate an organization's data management policy Posted September 24, 2018

The agreement brings Veritas' enterprise data management portfolio to all eligible federal, state, local, and tribal government agencies Posted September 18, 2018

PhantomPDF will allow Mac users to edit PDFs Posted September 10, 2018

In designating products to our 2018 list, we looked for solutions that are inventive as well as utilitarian … that break new ground, that help organizations achieve their knowledge management goals and the digital transformation they need to thrive. The offerings help users find information more easily and convert structured and unstructured information into meaningful insight to solve business challenges and satisfy customers. Posted September 10, 2018

Expands digital asset monetization capabilities Posted September 06, 2018

Idea Lab integrates search within content creation Posted August 30, 2018

After implementing a cloud-based data vault using WhereScape Data Vault Express for Snowflake, the company can now respond more quickly to business questions, better evaluate historical trends, and get a more complete picture of its many datasets Posted August 27, 2018

Offers AI-powered information management in the cloud and on premise that directly connects to existing file shares and SharePoint without requiring data migration Posted August 21, 2018

The libary is relying on Preservica to protect valuable digital artifacts and institutional records Posted August 20, 2018

The acquisition will enhance Serviceware's ESM platform Posted August 17, 2018

The acquisition gives Aderant e-billing capabilities Posted August 17, 2018

The integration allows Relativity clients to maximize both tools in seamless, automated way Posted August 16, 2018

This gives companies transparency when it comes to GDPR and other security requirements Posted August 16, 2018

CoreStack products have been added to the United States General Services Administration (GSA) Schedule Posted August 15, 2018

OFX selected Box to replace its on-premise file servers and migrate all its content to the cloud for greater control and flexibility Posted August 14, 2018

The text by Rosette boosts NICE's ability to gain insights from customer conversations Posted August 09, 2018

Programmable Conversations will connect interactions across a variety of platforms Posted August 08, 2018

Onboarding Solution Accelerator enables companies to bring together processes and workflows across the organization Posted August 07, 2018

The Rapid Commerce solution increases business value for e-commerce Posted August 03, 2018

The acquisition adds legal cloud platform to Netgain's suite of products Posted August 02, 2018

The acquisition will expand intelligent work platforms for law firms and corporate legal departments Posted August 01, 2018

Unified data platform available for instant access and easy deployment Posted July 24, 2018

Deal will extend Hitachi Vantara's cloud portfolio and managed services capabilities Posted July 24, 2018

OneDrive and Google Drive were the most popular cloud file storage services, used by 53% of respondents each, with Dropbox used by 45%, followed by Box at 32% Posted July 24, 2018

Agile Defense will offer MinerEye's Data Tracker as part of its cloud solutions portfolio Posted July 19, 2018

Provides increased visibility into the user's Azure, Office365, and Cloud Workspace experience Posted July 16, 2018

Enables accelerated time-to-revenue through streamlined contract management, negotiation, and signature Posted July 12, 2018

No organization is exempt from the increasing pressure to innovate and digitally transform its processes. The taxi industry, for example, learned this the hard way.Ridesharing startup apps like Uber and Lyft rose up seemingly overnight, flouting any regulations while state and local governments rushed to create them. The regulations did eventually come for the apps, but it was too late for taxis - consumer behavior was the changed for good. Now, urban-dwellers want to order rides from their phones and skip the manual payment process altogether, something taxis never were and still aren't equipped to offer. Posted July 12, 2018

Hybrid-cloud platform enables developer-ready microservices Posted July 10, 2018

New products address accounting firms' growing demand for productivity and risk management Posted July 05, 2018

Many organizations have embraced enterprise social networking as the foundation for their virtual communities. Social networking is especially well-suited to communities whose discussions tend toward quick tips and informal exchanges among peers. Firms often combine social networking with other complementary collaboration capabilities to facilitate different types and degrees of interaction. Posted July 02, 2018

Using a common data model, researchers send queries to data sets of collaborating health systems. Posted July 02, 2018

Among the markets expected to lead in the use of IoT are factories, smart cities and healthcare. If the high end of the range is reached, IoT-related business would account for 11 percent of the global economy.As significant as the numbers are, the impact on how organizations and society in general operate will be even more dramatic, bringing new business models and new ways of serving customers. Along with those opportunities are additional obstacles, however, including the need to maintain security for the pervasive technologies and to integrate the information so it provides meaningful knowledge. Posted July 02, 2018

The IoT will encompass three fundamental realms of society. They include aspects of personal life, public life and professional life. In most cases, each device will continuously transmit or receive data via direct internet connectivity. Posted July 02, 2018
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