Vote now for the 2025 KMWorld Readers’ Choice Awards

It's time again to choose the best of the best for the KMWorld Readers' Choice Awards—voting for the 2025 KMWorld Readers' Choice Awards is now open through August 29

Putting the ‘human’ in ‘human-in-the-loop’ at KM & AI Summit 2025

Kim Glover, Director, Communications Change Management, TechnipFMC, will lead two sessions at this year's KM & AI Summit—'Cooking With KM: Knowledge Sharing & Building Skills,'"and "Storytelling for Collaboration & Change"—exploring how "human-in-the-loop" concepts reflect and affirm the broader purpose of AI, technology, and KM itself.

Examining the ‘nature’ of KM: Learning from the environment and humanity at KM & AI Summit 2025

You may not realize it, but there's much to learn about KM from the world around us—both in the natural and interpersonal sense. Examining these systems, from the buzzing of bee hives to the way our personhood has always shaped knowledge sharing, bears compelling insights for KM.

Beth Rudden will explore the human element of AI at KM & AI Summit 2025

There's a lot of trepidation when dealing with AI, and for good reasons. However, the key to utilizing the tech is to work with it, not against it.

Conversational AI interfaces and human-AI collaboration to transform legal knowledge management in 2026

This next year will see the knowledge management function take a direction that focuses on a more advanced and mature way of leveraging AI.

Leaders predict AI to continue permeating all aspects of KM in 2026

AI continues to be the topic du jour for various aspects of knowledge management, and 2026 looks to be no exception as leaders in the industry look ahead

KM 101 in the Era of AI: An Interview With Stan Garfield

One of the things KM can do for AI is to empower learning communities to help people how AI applies to them and how to navigate through changes generated by it.

Experts predict AI will continue impacting KM in 2025

AI continues to disrupt the knowledge management space and experts in the field predict that it's a trend that still hasn't reached its full potential, yet. In 2025 there's more room for improvement.

Humans in Loops, Flows, and Dialogues

I think we are entering—possibly are already in—the era of humans in the dialogue with AI, discovering our values, getting more specific about them, and altering their applications based on the specifics of our world and situation.If the old KM was about building, organizing, sharing, and leveraging knowledge, the new KM might also be about mastering the dialogue: using AI not just to retrieve our answers, but to help us finally articulate the right questions.

A Call to Arms for Information Professionals

The AI world is advancing at a breathtaking pace with staggering sums of money, but it's built on unstable and illusoryfoundations. Our role is not to stand on the sidelines shouting warnings. It is to quietly, strategically, and indispensablybecome the people they cannot do without—the ones who ensure the entire system can actually function.

Human Evolution in a Digital World

Human senses play a critical role in group interaction and collaboration, a key aspect of KM.

Me and Mr. Tibbs

Enter Mr. Tibbs, the personal AI agent I imagine having in a year or so. If Mr. Tibbs went through that filing cabinet, it would learn plenty. Of course, I'm imagining Mr. Tibbs version 4.0, which is not only smarter, but also magically has the physical mechanisms required to go through a stack of folders.

100 Companies that Matter in Knowledge Management 2026

Content Leaders Collective: What a Good CCMS Actually Looks Like

How High Tech Leaders Can Transform Digital Content

Digital Content Transformation in Manufacturing