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As fake news becomes more common, search engines and social sites might well introduce their own new protocols for the posts that they house. Posted January 30, 2017

Nexidia Analytics incorporates capabilities from NICE and the company's Nexidia acquisition Posted January 13, 2017

I've spent all day counting and can report that there are approximately one million different explanations of what makes something funny, possibly because there are lots of different ways things can be funny. Posted December 30, 2016

New KMWorld survey results are presented in the Fall 2016 Edition of the KMWorld Buyers' Guide, a resource that is now available for download Posted November 29, 2016

We don't know what people will build because they haven't built it yet. But they will. Posted September 01, 2016

What we build is based on what we've already understood about how the world works. Posted July 01, 2016

Experts form consortium to drive and promote innovations in cognitive computing, artificial intelligence (AI), and machine intelligence Posted April 06, 2016

Impelsys and Ontotext are collaborating to bring end-to-end solutions that will allow smart content authoring, discovery, repurposing, and monetization Posted April 04, 2016

We think out in the world with tools. This is distinctive of our species and helps to explain our evolutionary advantages ... Only humans (as far as we know) use tools to think. Posted March 31, 2016

Now that we are deep into the backlash against the Internet, let's pile on by reminiscing about the Good Old Days of knowledge before the Net. Shall we? We shall, taking the news as our example! Posted March 01, 2016

Note that the knowledge that Plato and Socrates are talking about ... is knowledge that leads to right action. Posted January 31, 2016

A $50 million investment in Series D funding will help propel Sisense's growth and innovation in big data analytics for business decision makers Posted January 11, 2016

The idea of metadata used to be easy. It was a type of shadow object that trailed the "real" object of which it was the metadata. Getting right which information to put into that shadow object wasn't easy, but the concept itself was clean, clear and usually rectangular. Posted July 03, 2015

The term "technodeterminism," like "utopian" or "wild-eyed socialist," is rarely used by the people to refer to themselves. But I'm willing to accept the characterization … so long as I then get to claim a moderate form of it. Posted May 28, 2015

If you want to know what a particular pattern will be after a hundred iterations, you'll have to do the hundred iterations. You can use a computer to do this and it will spit out the answer, but it too has to step through the algorithm a hundred times. Posted April 28, 2015

Sometimes these days when we talk about "going meta" about a topic, we mean what we used to call "being reflective" about it. Both ways of talking imply the value of interrupting the normal course of thought and taking a step back. Posted March 31, 2015

It can take a while to realize that is a news aggregator without headlines. It turns out that headlines were yet another bad bad choice imposed on us by the limitations of paper. Posted March 01, 2015

Airlines have strong incentives to make normal travel hell. That's the argument Tim Wu makes in a post on The New Yorker site Dec 26 ("Why Airlines Want to Make You Suffer," .) He's right not only about airlines but also about the Internet, and about knowledge. Posted January 30, 2015

"Meta" sounds like you're going up, but in fact it means going down: looking underneath beliefs and the evidence for those beliefs to see the assumed context, values and processes that make them seem credible. That's why it's good to go meta. In fact, the pursuit of truth—on or off the Net—almost always leads to the meta. Posted December 31, 2014

The example I know best is the Berkman Center for Internet & Society. It's a university research center, so you'd assume it's very thinky. And it is. But from its inception, it's had a commitment not only to research but also to building software. For a university research center, that's just weird. But, it turns out, wonderful. Posted October 29, 2014

The MVP process strikes us as attractive not only because bits make it feasible, but also because we've come to believe that a technology that isn't changing every six months is failing. Yet, in the almost 20 years it took Ford to introduce a new model, 15 million Model T's had been sold. And during that entire stretch, never once did Henry Ford put on a black turtleneck and tease an audience with what would be new next month. Posted September 29, 2014

Expertise now extends beyond the individual experts. It occurs within networks of conversation. Networked expertise enables us to extend knowledge far beyond the brains and books of individuals.... Posted March 01, 2014

We're now seeing social media in which thousands may participate, and millions may audit with the option of jumping in. Posted December 31, 2013

Let me put this more bluntly: If the comments on your site's content are broken, it's your fault... Posted October 29, 2013

The history of technology is not just the history of technology. It takes more than technology to explain technology. Posted September 29, 2013

"But knowledge isn't a big pile of facts..." Posted March 01, 2013

The problem is that knowledge often outpaces understanding. In the Age of the Net, if we want our knowledge to get very very big, knowledge is going to blow far past our understanding, and we aren't going to be able to afford to wait around for understanding to catch up. Posted October 30, 2012

"These experts within your business show all the signs of scholarship, except that scholarly papers are not their ultimate output..." Posted September 29, 2012

Higher-quality, lower-cost integration projects Posted September 21, 2012

Attempts to permanently fix meanings to things, and attempts to identify knowledge as if it were valuable free of your context and projects, are misguided. Posted September 01, 2012

Usually when you hear someone use the word "interoperability," you should prepare to be pulled into a discussion about highly technical issues about the protocols by which electronic systems communicate, or, if you're very lucky, about the way in which data can be formatted for use across multiple systems... Posted July 05, 2012

Not all things that claim to be facts are facts. Some statements about the world are false. What's true and false is not up to us. Facts matter. Posted March 31, 2012

If you want to see the future - and who doesn't? - the place to begin your search is now. If you want to see the future of education and knowledge, take a look at how software developers learn. Posted March 01, 2012

I don't make predictions except when they're already true. So, here's one: The concept of knowledge is on its way out. Posted February 01, 2012

The rise of the digital is changing just about everything about curation, mainly for the better but not entirely... Posted January 01, 2012

Posted October 29, 2011

The Net does not get framed so much as frames everything else. Posted September 29, 2011

Posted September 01, 2011

Celebrating KM Promise and KM Reality Posted July 28, 2011

Is the Net really different from what came before? I'm going to say yes. The question is why... Posted February 01, 2011

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Posted January 01, 2011

Posted October 29, 2010

Posted September 29, 2010

We have a very clear idea of what knowledge looks like in this culture, especially at its high end. At its low end, the picture gets fuzzy... Posted September 01, 2010

Books are complex. Let's hope someday our standards live up to them... Posted July 03, 2010

People hate all sorts of software because it's hard to use, under-featured, or just plain irritating. But they hate PowerPoint for deeper reasons—for what it does to meetings, for what it does to social interaction, for what it does to how we think. Yet that blind fury can bring us to forget that PowerPoint took us a big step past where we were... Posted May 28, 2010

Posted April 01, 2010

When we established our list of 100 Companies That Matter 10 years ago, "knowledge management" was just beginning to be a recognized term in the boardroom. KM is not now (nor will it ever likely be) a household word. Nor is it an application. It's an attitude, a commitment to excellence and innovation shared by the companies, large and small, on this list. A decade ago, a lot of vendors were so intoxicated by their technology that they tried to woo their customers with dazzling features, capabilities they thrust upon clients without fully understanding their legitimate needs. Now, in 2010, that's no longer true. The firms on this list are true solution providers that are dedicated to understanding what their customers need and delivering elegant technology for the requirements of the knowledge economy... Posted March 01, 2010

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