Are you receiving the most up-to-date KM news? Subscribe to one or more of our newsletters to make sure you are!


Informative Graphics releases Brava 7 for SharePoint 2010 Posted November 29, 2010

Ektron adds plugin for Seesmic Desktop Posted November 22, 2010

Radian6 adds new features Posted November 10, 2010

A list of "influencers" Posted November 08, 2010

There are many ways to slice this, but we've made an attempt to summarize a set of solutions that provide an overall view of knowledge management and collaboration tools. This is a sampler; there are many more... Posted October 29, 2010

In a content-dominated world, content and collaboration have morphed into a critical strategic function in your organization. Posted October 29, 2010

Historically, collaboration has been document-centric, but right now many solutions are focusing on connections between people... Posted October 29, 2010

Posted October 27, 2010

Free wiki software Posted October 06, 2010

Jive extends marketing platform Posted September 22, 2010

Tools for the enterprise and the campus Posted September 22, 2010

Collaboration is a process where people and organizations work together toward common goals. This may involve the sharing of ideas, planning an activity, delivering a project or reviewing outcomes. Collaboration is intrinsic to what we do in business. Whether it was building the pyramids. . . . Posted September 16, 2010

Customer process management Posted September 15, 2010

AvePoint and Summit 7 Systems Posted August 11, 2010

Open Text's Web Site Management Posted August 02, 2010

Will add WCM vendor to software portfolio Posted July 28, 2010

Wall Street Network introduces Insight Posted July 26, 2010

Adds content-, document-management capabilities Posted June 30, 2010

Breakthrough from Darwin Ecosystems Posted June 24, 2010

Ektron launches eIntranet Posted June 15, 2010

Desktop Integration, open WCM Posted June 14, 2010

Attivio presents AIE 2.1 Posted June 09, 2010

PaperThin christens CommonSpot 6.0 Posted June 02, 2010

Expands and enhances capabilities Posted June 02, 2010

Here's a sampling of the hottest new category of technology vendors—social media, social networking, social business tools … social networking means NEW business... Posted May 28, 2010

Social networking took root in the consumer market with LinkedIn, Facebook and Twitter. Now, the same capabilities have moved into the enterprise environment. One of the most promising areas for social networking is innovation, which often depends on finding and collaborating with the right colleagues. Social networking can help individuals find others in their company who share common interests and answer the important question of "who knows what."... Posted May 28, 2010

EMC tackles information governance Posted May 26, 2010

PaperThin introduces CommonSpot 6.0 Posted May 17, 2010

Anyone who's worked in a large group knows one simple truth: getting things done is way more difficult than it should be. Organizations are not aligned around common goals. They too often waste what should be a competitive advantage: the collective expertise, skills and capabilities within the organization. Or, as Lew Platt of Hewlett-Packard once put it, "If only HP knew what HP knows, we would be three times more productive." The hard problems that organizations face... Posted May 11, 2010

The rise of social media is changing how companies interact with customers. A wealth of information is available for enterprises looking to enhance their efforts in voice of the customer analysis, customer response and agent and self-service. Many companies are seeking guidance to leverage this information for organizational excellence. The LARA framework was designed to meet these challenges, providing a customized program enabling you to effectively LISTEN... Posted May 11, 2010

You won't find an an Enterprise 2.0 (E2.0) expert on the planet who doesn't recommend running a pilot before you go organization-wide with your E2.0 platform solution. And you won't find one here. At NewsGator, nine out of 10 of our customers start with a pilot before they deploy enterprisewide. And for two good reasons: to test the technology in their environment, and to learn valuable lessons they can apply in a broader deployment. This article offers concrete suggestions... Posted May 11, 2010

With or without the influence of social media, enterprise data is taking on some of the same characteristics as social media. Data structure is mixed between structured, semi-structured and unstructured; at worst, it arrives at ever-accelerating rates, in near real time; demand is growing for access in real time; and it continues to span multiple, incompatible repositories. A common example: sales or service reps correspond with customers and each other by email... Posted May 11, 2010

Social media is fundamentally changing how businesses and their customers interact. Nowhere will the impact of the social Web be stronger, or more beneficial, than in service and support. Customers have always helped each other, and social technologies give them new, more scalable platforms for helping even more. There's a proliferation of social technologies, but a small number of integrated features can help make support social. Support communities are the most popular... Posted May 11, 2010

Not surprisingly, "social networking" found almost immediate footing in the customer-facing segments of organizations. There's something uniquely "customer-servicey" about it… we talked to five vendors in the social network space—Attensity, Consona, Lucid Imagination, NewsGator and Open Text. Even though they agree that social networking will revolutionize business, they take distinctly different approaches toward the subject... Posted May 11, 2010

Global 360 extends and enhances Posted May 05, 2010

Partners with Amazon Web Services Posted May 05, 2010

Axceler introduces ControlPoint 3.8 Posted April 19, 2010

New solutions from FatWire Posted April 14, 2010

MindTouch integrates with SugarCRM Posted April 14, 2010

DLT Solutions and GovLoop partner Posted April 14, 2010

Socialcast's enterprise activity stream engine Posted March 22, 2010

New Enterprise 2.0 tools Posted March 15, 2010

Adenin introduces IntelliEnterprise Version 10 Posted March 08, 2010

Software AG christens new solution Posted March 08, 2010

Search KMWorld