SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Business Process Management

Buyers' Guide

The Agreements Network's legal reference layer is a novel tool for tracking important information like chain of custody for assets, but also supports creation of new products that will transform legal contracting Posted August 01, 2018

IDERA will boost support for customers invested in ERP and CRM systems Posted July 31, 2018

The answer lies in a modern knowledge management (KM) system, infused with AI, that can guide agents (and customers in the case of self-service) to the answer needle in a haystack of content and through customer conversations. Modern AI-infused KM also addresses all the other issues mentioned earlier: explosion of and constant changes to information, increasing query complexity, next-gen attention span, "all-gen" forgetting curve, "guided" lifestyle, and legacy customer service and knowledge tools. Posted July 30, 2018

Veeam Backup for Microsoft Office 365 introduces more than 50 new features Posted July 24, 2018

OneDrive and Google Drive were the most popular cloud file storage services, used by 53% of respondents each, with Dropbox used by 45%, followed by Box at 32% Posted July 24, 2018

As part of the department's migration to Office 365 and SharePoint Online, file share content will be cleaned up, de-duped, tagged, and classified with metadata Posted July 19, 2018

Alfresco Governance Services delivers a scalable repository to manage content and records Posted July 17, 2018

Beyond security and collaboration features, the firm chose the solution for its integrations with Harper Grey's existing core systems, creating a synergy involving AI-based automation and workflows. Posted July 17, 2018

No organization is exempt from the increasing pressure to innovate and digitally transform its processes. The taxi industry, for example, learned this the hard way.Ridesharing startup apps like Uber and Lyft rose up seemingly overnight, flouting any regulations while state and local governments rushed to create them. The regulations did eventually come for the apps, but it was too late for taxis - consumer behavior was the changed for good. Now, urban-dwellers want to order rides from their phones and skip the manual payment process altogether, something taxis never were and still aren't equipped to offer. Posted July 12, 2018

New products address accounting firms' growing demand for productivity and risk management Posted July 05, 2018

Acquisition of MWA delivers next-generation ERP solution for channel partners Posted July 03, 2018

Credit union specialists will use the solution to answer member questions about their accounts, including checking and savings, mortgages, debit/credit cards and loan products. Posted July 03, 2018

Cognitive computing is changing the way future generations will utilize search Posted July 02, 2018

Many organizations have embraced enterprise social networking as the foundation for their virtual communities. Social networking is especially well-suited to communities whose discussions tend toward quick tips and informal exchanges among peers. Firms often combine social networking with other complementary collaboration capabilities to facilitate different types and degrees of interaction. Posted July 02, 2018

Among the markets expected to lead in the use of IoT are factories, smart cities and healthcare. If the high end of the range is reached, IoT-related business would account for 11 percent of the global economy.As significant as the numbers are, the impact on how organizations and society in general operate will be even more dramatic, bringing new business models and new ways of serving customers. Along with those opportunities are additional obstacles, however, including the need to maintain security for the pervasive technologies and to integrate the information so it provides meaningful knowledge. Posted July 02, 2018

The IoT will encompass three fundamental realms of society. They include aspects of personal life, public life and professional life. In most cases, each device will continuously transmit or receive data via direct internet connectivity. Posted July 02, 2018

After thousands of proof-of-concepts, blockchain technology has evolved from concept to reality. Organizations are now more confident taking their first steps on their adoption journey, and in turn, it is expected to make a significant impact on the economy. According to a World Economic Forum survey report, 10% of global domestic product (GDP) will be stored on blockchain technology by 2027. Benefits like decentralization, transparency, trust, immutability, high availability and security are much appreciated and have long been expected by many industries, especially those that deal with data and transactions. Posted June 29, 2018

Experts reflect on the importance of GDPR and how businesses can adhere to the new guidelines quickly and easily Posted June 29, 2018

Kapow 10.3 adds AI, machine learning, and other enhancements Posted June 26, 2018

The district now has transitioned to Laserfiche Forms and Workflow to increase efficiency and eliminate paper. For new employees, the time to fill out paperwork has decreased 83 percent. For school district staff, the new automated onboarding process is 93 percent paperless and four times faster than the manual process. Posted June 26, 2018

Office 365 use has spread across the world, mostly thanks to the diverse advantages it offers, including increased productivity, simple collaboration, and ease of access. That's why it's no surprise that a survey by Spiceworks found that, by the end of 2019, an additional 24 percent of organizations employing more than 1,000 people and 18 percent of organizations employing between 100 and 1,000 people plan to adopt Office 365 in their work environments. This is, of course, great news for Microsoft, which already has more than 120 million commercial users for Office 365. Posted June 22, 2018

In a perfect world, not only would we all be able to understand each other regardless of the languages we speak, but all software would be completely secure. We don't live in that perfect world. When it comes to tools for knowledge management, one company name that resonates is Microsoft. Regardless of country or language, when someone says or writes Microsoft, you know exactly what that company is. You don't need to translate Microsoft into Czech, Japanese, or Swahili. Microsoft is Microsoft. The same holds true for Office 365. It's called Office 365 in countries around the world. Posted June 22, 2018

The UDI Multi-Connector helps medical device manufacturers meet new regulatory requirements Posted June 21, 2018

Workday intends to combine the Adaptive Insights Business Planning Cloud with its suite of applications for finance and HR Posted June 13, 2018

Consolidated Identity allows employees to access data and complete tasks on one single user interface Posted June 05, 2018

Thales' teams collect and generate huge amounts of data. In the context of today's highly competitive digital transformation movement, Sinequa provides a foundation for optimizing team decision-making based on information rather than opinions, it reports. Posted June 05, 2018

This KMWorld webinar explains how cloud is a useful knowledge management tool Posted June 01, 2018

Unifi now automatically discovers similar datasets and auto-recommends search queries using AI and advanced NLP Posted May 30, 2018

harmon.ie Launches One of the First Enterprise Applications with Microsoft Graph Integration Posted May 29, 2018

According to Verato, the effectiveness of its Referential Matching approach was shown during a pilot in which it discovered and resolved duplicates in CORHIO's enterprise master patient index. Its cloud-based platform links and matches identities across disparate databases or organizations. Posted May 29, 2018

New release broadens ETL and enterprise workflow applications in healthcare and life sciences Posted May 16, 2018

Kartridge MDM 360 allows healthcare and life science users to easily locate, combine, cleanse, analyze data and more Posted May 10, 2018

The possibilities of AI and ML are numerous—we are already witnessing some of its disruptive potential through personalized healthcare, weather predictions, inventory management, smart city design and more. There is one constant that will accelerate these advancements in AI further—the desire to create machines that are domain fungible with the ability to self-learn. Posted May 10, 2018

Machine-learning improves task and project management with "Smart Redbooth" Posted May 08, 2018

Langlois chose InterAction due to its focus on professional services firms, relationship intelligence functionality and ease of integration with other business systems, according to LexisNexis. Posted May 08, 2018

In this KMWorld webcast discover how the enterprise can migrate to SharePoint successfully Posted May 01, 2018

The new technology allowed NAMI to streamline the process and reduce errors, with greater collaboration and the ability to drill down into the data—all without leaving the familiar Excel environment, Vena Solutions reports. Posted May 01, 2018

To navigate better in severe turbulence, three critical capacities are needed: foresight, agility and resilience. Those capacities have always been fundamental to sustaining high performance in knowledge-based organizations. But during times of turbulence, they need to be operating at peak levels. Posted May 01, 2018

Content management is becoming more user friendly and presentation options more flexible as the requirement for omnichannel delivery becomes the norm. Posted May 01, 2018

This KMWorld webinar explores the possibilities of intelligent search Posted April 30, 2018

Time flies when you're having fun. I'm pretty sure we've all heard this and can agree that it's true. Then there's the obverse. If you're not having fun, time seems to stand still. A few minutes on hold with customer service appears, subjectively, to take hours. Posted April 27, 2018

A recent KMWorld webcast looked at the smart collaboration tools and policies that can help make organizations more successful by enhancing knowledge sharing, fostering teamwork, and connecting people with information Posted April 26, 2018

Strategic partnership around SmartCloud Connect powered by Invisible.io eases document lifecycle management through Outlook and Gmail Posted April 25, 2018

Though it's nice to think that we can simply walk into any industry, provide them with a strategy for a full digital document experience transition and have it be everything we'd hoped for, it's not practical. Posted April 23, 2018

Project Pulse supports project owners, making it easier to control and see the flow of information Posted April 17, 2018

Promapp's process variant management (PVM) tool will standardize processes across the campus and incorporate process variations to meet specific requirements, customize activities and manage service delivery for users. Posted April 17, 2018

SaaS cloud solution tailored for mortgage processing will improve deployment time by 80% and accelerate processing time Posted April 16, 2018

PIM Lite enables suppliers with tools to better manage product data Posted April 13, 2018

New Oracle CX Cloud blends artificial intelligence, advanced data analytics, innovative search, voice, and video Posted April 11, 2018

TCN Speech Analytics, powered by CallMiner, will help uncover insights to improve contact center agent performance and customer experience Posted April 10, 2018
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