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Selected Remarks: The Case for Content Management

In the words of White Paper authors, powerful statements regarding the value of enterprise content management.

It is now widely accepted that organizations lacking a clear program for implementing content lifecycle management solutions may fail to systematically capture their corporate content, organize it in a corporate classification, preserve it and manage it. These organizations run the risks of accidental or sometimes deliberate destruction of official content, the unnecessary and expensive retention of obsolete content, and most importantly the loss of a key asset in the organization—“corporate knowledge”—resulting ultimately in non-compliance with legal and regulatory obligations.

“Marrying Records Management and ECM” By: eManage

Imagine a business that has a handle on all its content, yet no processes in place to execute business decisions based on this content. Now consider the flipside: a business that has comprehensive processes in place, yet lacks the ability to capture and manage the content critical to providing the right context for decision making. The simple management and delivery of content does not provide sufficient value in today’s business environment.

“ECM: Make Better Decisions Faster” By: Michael W.HarrisFileNet

The total body of unstructured information in the organization is itself an information asset, ready to be explored and exploited. It is possible to envisage advanced tools in this space that will take advantage of the fact that not only is there a massive amount of raw information stored within the organization, but also the metadata defining how that information was routed or shared is also recorded. If that data is fully interpreted and exploited then there are very exciting opportunities for using it to re-engineer businesses and maximize the effectiveness of their employees.

“Intelligent Archiving and Storage for Compliance and Knowledge Mining” By: Lydia Bennett, KVS Inc. & Mike Hall, Sony Electronics

Today, four out of five people turn to the Internet first for their information needs, reflecting the fact that most business critical information appears first, and often exclusively online. As information continues to metamorphose, it becomes less defined, more dispersed and, by default, more difficult to manage. The greater the number of online sources, the more difficult it becomes to keep track of which sources to read. And while the ideal content management solution utilizes both aggregated and syndicated solutions, it is the fluid nature of Internet content that poses the greatest challenge.

“Taking on the Challenge of ECM” By: Angus BankesMoreover

You’ve likely seen the trend of departments in your organization creating unique Web sites to accelerate their collaboration or communication with customers, employees or partners. They’ve likely labeled it a “portal.” However, as this trend accelerates, it presents both challenges and opportunities for organizations seeking a competitive edge. The key to successfully harnessing portals across your enterprise, and the valuable information contained within them, is to implement a portal management solution that integrates the infrastructure, information and interactions that users have within these applications. This unified and comprehensive approach ensures that across all lines of business, users have access to the right information to make informed decisions and applications that scale to the needs of the entire organization.

“Unifying the Management of Portals and Content” By: Conleth O’ConnellVignette®

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