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Tuesday, November 06, 2012



Sponsored by KMWorld Roundtable

November 13, 2012 | 11:00 am PST, 2:00 pm EST
The New Social User: How to Meet and Exceed Their Expectations

This webinar will answer many questions you may have, such as how to better engage with employees, customers, partners, vendors and all stakeholders; how to get started with customer-facing social outreach efforts; why the "New User" matters... as an employee and as a customer; how to enable social engagement both within the enterprise, and across enterprise boundaries into the cloud; how organizations are transforming their business through content management in a "mobile-first" way; and proven tools and methods for engagement across mobile, desktop and social media channels.

Register Today !

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
I never could have done what I have done without the habits of punctuality, order and diligence, without the determination to concentrate myself on one subject at a time. — Charles Dickens
  Breaking News

Speeding, easing SharePoint migration

Metalogix introduces Content Matrix 6.0

Metalogix has launched Content Matrix 6.0, the latest iteration of the former Migration Manager product. Metalogix reports Context Matrix provides power, speed and flexibility to upgrade to SharePoint 2013...

Continue Here: http://www.kmworld.com/Articles/News/News/Speeding-easing-SharePoint-migration-85981.aspx

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OmniSocial Engaged announced by Mzinga

Latest release supports brands, enthusiasts

Mzinga has released OmniSocial Engaged learning, which is designed for the marketing and customer experience markets. The company claims the new social business platform helps enterprises connect with target...

Continue Here: http://www.kmworld.com/Articles/News/News/OmniSocial-Engaged-announced-by-Mzinga-85953.aspx

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BA Insight Connectors optimized for SharePoint 2013

Ensures fully searchable backend systems withinin SharePoint

BA Insight has announced its Longitude Connectors are all compatible with Microsoft SharePoint 2013. Enterprises will be able to connect Microsoft SharePoint to more than 30 enterprise systems for...

Continue Here: http://www.kmworld.com/Articles/News/News/BA-Insight-Connectors-optimized-for-SharePoint-2013-85894.aspx

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  Inside KMWorld

KM improves risk, fraud and sales opportunity management for insurers

"By analyzing the user content it finds on the Web, the software can tell insurers how consumers feel about their products..."

The insurance industry balances risk against opportunity, and then determines the right price to charge to profit from that gamble. Success is based on using the right knowledge to make...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-improves-risk-fraud-and-sales-opportunity-management-for-insurers-85157.aspx

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  KM In Practice

Cancer center meets the patient portal challenge

Revelant individual patients information

The Moffitt Cancer Center is enhancing its classification processes and patient portal by deploying new search technology. Moffitt, which works in the areas of patient care, research and education,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Cancer-center-meets-the-patient-portal-challenge-85980.aspx

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Five Trends in Enterprise Video

Video is becoming a preferred vehicle through which enterprises communicate to their employees, partners, prospects, customers and more. In fact, according to Cisco, the sum of all forms of video will exceed 86% of global consumer traffic by 2016. And according to Gartner, the amount of video in the enterprise is increasing at rates varying from 50% to 200%, annually . . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in January 2015***
 
Best Practices in BPM & Case Management

The Case for Case Management

By now we’ve all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over… just in a better way. Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it “Case and Business Process Management.” 

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper—"Best Practices in BPM and Case Management.” And you can do that by contacting:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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