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Tuesday, November 06, 2012



Sponsored by KMWorld Roundtable

November 13, 2012 | 11:00 am PST, 2:00 pm EST
The New Social User: How to Meet and Exceed Their Expectations

This webinar will answer many questions you may have, such as how to better engage with employees, customers, partners, vendors and all stakeholders; how to get started with customer-facing social outreach efforts; why the "New User" matters... as an employee and as a customer; how to enable social engagement both within the enterprise, and across enterprise boundaries into the cloud; how organizations are transforming their business through content management in a "mobile-first" way; and proven tools and methods for engagement across mobile, desktop and social media channels.

Register Today !

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
A moment's insight is sometimes worth a life's experience. — Oliver Wendell Holmes
  Breaking News

Speeding, easing SharePoint migration

Metalogix introduces Content Matrix 6.0

Metalogix has launched Content Matrix 6.0, the latest iteration of the former Migration Manager product. Metalogix reports Context Matrix provides power, speed and flexibility to upgrade to SharePoint 2013...

Continue Here: http://www.kmworld.com/Articles/News/News/Speeding-easing-SharePoint-migration-85981.aspx

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OmniSocial Engaged announced by Mzinga

Latest release supports brands, enthusiasts

Mzinga has released OmniSocial Engaged learning, which is designed for the marketing and customer experience markets. The company claims the new social business platform helps enterprises connect with target...

Continue Here: http://www.kmworld.com/Articles/News/News/OmniSocial-Engaged-announced-by-Mzinga-85953.aspx

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BA Insight Connectors optimized for SharePoint 2013

Ensures fully searchable backend systems withinin SharePoint

BA Insight has announced its Longitude Connectors are all compatible with Microsoft SharePoint 2013. Enterprises will be able to connect Microsoft SharePoint to more than 30 enterprise systems for...

Continue Here: http://www.kmworld.com/Articles/News/News/BA-Insight-Connectors-optimized-for-SharePoint-2013-85894.aspx

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  Inside KMWorld

KM improves risk, fraud and sales opportunity management for insurers

"By analyzing the user content it finds on the Web, the software can tell insurers how consumers feel about their products..."

The insurance industry balances risk against opportunity, and then determines the right price to charge to profit from that gamble. Success is based on using the right knowledge to make...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-improves-risk-fraud-and-sales-opportunity-management-for-insurers-85157.aspx

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  KM In Practice

Cancer center meets the patient portal challenge

Revelant individual patients information

The Moffitt Cancer Center is enhancing its classification processes and patient portal by deploying new search technology. Moffitt, which works in the areas of patient care, research and education,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Cancer-center-meets-the-patient-portal-challenge-85980.aspx

Return to Contents


Commitment and Cooperation: Essential Ingredients for KM Success

Many services organizations aspire to excel in knowledge management (KM). However, only a percentage of these organizations put enough focus and effort toward developing the specific capabilities and relationships KM needs to evolve over time, as a core business program…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming February 07, 2017
How to Optimize Your SharePoint Strategy
The ubiquitous content and information management platform will only grow. Take advantage NOW of the growing trend toward SharePoint—especially in this time of adoption of new versions—and make a stand in the emerging marketplace for SharePoint-enhancing content and knowledge management products.

Coming February 28, 2017
How to Use Knowledge Management to Drive Customer Experience
Knowledge Management can provide your team with the information it needs to drive successful customer experiences. Join us for a webinar focusing on enabling your business to succeed in today's customer-centric environment.

Coming March 14, 2017
Increasing Productivity with Collaboration
Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Coming April 18, 2017
Mastering BPM and Case Management
BPM and workflow served us well for quite a long time. But everything changes, and evolves. Collaboration and process improvement remains as important as ever. Case management, for example, is becoming the latest growth area for software developers looking to create new vistas for true collaboration platforms—not merely simple business processes.

Coming May 23, 2017
Taking Information Governance to the Next Level
Controlling information access and distribution will be a critical matter as the mobile workforce increases in size and stature. The global nature of business also complicates the matter. And a hotly increasing amount of litigation demands extra scrutiny over how you and your employees care for information. But information is a difficult thing to manage and control.

Coming June 20, 2017
Best Practices in Enterprise Video and Digital Asset Management
The world has changed from "document-centric" to "everything-centric." The value in video, sound, even still photographs has gradually become more obvious—and important—to business managers worldwide. As a result, subjects such as storage requirements, format adapters, viewing tools have also grown in concern. It's no longer a paper moon...

Coming July 25, 2017
Leveraging Text Analytics in Your Organization
Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Coming August 22, 2017
Best Practices in Intelligent Search and Discovery
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in March 2017***
 Best Practices in Enterprise Content Management

ENTERPRISE CONTENT MANAGEMENT: IN TRANSITION.

ECM is facing a turning point. Or a tipping point. A shift toward the cloud; a response to social media; a meaningful way to handle the variety of formats… ECM has a difficult way to go.

But not an impossible one. Many vendors are now looking at the new ECM landscape as an opportunity, not an uphill battleground. There are many trusted advisors and worthy partners who are poised to change the way content is treated as value in the world’s organizations. It’s complex, sure, but it’s going to happen.

Let’s learn about your approach to the New World of ECM. Be part of this next KMWorld White Paper: “Best Practices in Enterprise Content Management.” Show the world what the world will soon look like. For details on including your article, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

E-Discovery [January 2017]

BPM and Case Management [January 2017]

Knowledge Management [November/December 2016]

Cognitive Computing [October 2016]

Information Governance [September 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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