Tuesday, November 06, 2012



Sponsored by KMWorld Roundtable

November 13, 2012 | 11:00 am PST, 2:00 pm EST
The New Social User: How to Meet and Exceed Their Expectations

This webinar will answer many questions you may have, such as how to better engage with employees, customers, partners, vendors and all stakeholders; how to get started with customer-facing social outreach efforts; why the "New User" matters... as an employee and as a customer; how to enable social engagement both within the enterprise, and across enterprise boundaries into the cloud; how organizations are transforming their business through content management in a "mobile-first" way; and proven tools and methods for engagement across mobile, desktop and social media channels.

Register Today !

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Real knowledge is to know the extent of one's ignorance. — Confucius
  Breaking News

Speeding, easing SharePoint migration

Metalogix introduces Content Matrix 6.0

Metalogix has launched Content Matrix 6.0, the latest iteration of the former Migration Manager product. Metalogix reports Context Matrix provides power, speed and flexibility to upgrade to SharePoint 2013...

Continue Here: http://www.kmworld.com/Articles/News/News/Speeding-easing-SharePoint-migration-85981.aspx

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OmniSocial Engaged announced by Mzinga

Latest release supports brands, enthusiasts

Mzinga has released OmniSocial Engaged learning, which is designed for the marketing and customer experience markets. The company claims the new social business platform helps enterprises connect with target...

Continue Here: http://www.kmworld.com/Articles/News/News/OmniSocial-Engaged-announced-by-Mzinga-85953.aspx

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BA Insight Connectors optimized for SharePoint 2013

Ensures fully searchable backend systems withinin SharePoint

BA Insight has announced its Longitude Connectors are all compatible with Microsoft SharePoint 2013. Enterprises will be able to connect Microsoft SharePoint to more than 30 enterprise systems for...

Continue Here: http://www.kmworld.com/Articles/News/News/BA-Insight-Connectors-optimized-for-SharePoint-2013-85894.aspx

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  Inside KMWorld

KM improves risk, fraud and sales opportunity management for insurers

"By analyzing the user content it finds on the Web, the software can tell insurers how consumers feel about their products..."

The insurance industry balances risk against opportunity, and then determines the right price to charge to profit from that gamble. Success is based on using the right knowledge to make...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-improves-risk-fraud-and-sales-opportunity-management-for-insurers-85157.aspx

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  KM In Practice

Cancer center meets the patient portal challenge

Revelant individual patients information

The Moffitt Cancer Center is enhancing its classification processes and patient portal by deploying new search technology. Moffitt, which works in the areas of patient care, research and education,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Cancer-center-meets-the-patient-portal-challenge-85980.aspx

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Three Prerequisites to Addressing Change

Why is change often so tough? We become tied to what we know. We turn our actions into habit. We become comfortable with how things get accomplished. And, it is when this "how" broadly becomes comfortable, that we—as people, as leaders, as technologists, as workers—are at risk of becoming stagnant; our organizations at risk of becoming irrelevant. Especially now in the era that Gartner has aptly coined "Big Change," we have to be open to new ideas, new technologies, new ways of conducting business . . . .

To read more of this Best Practices in BPM and Case Management White Paper article, Click Here.

KMWorld Web Events
Coming July 28, 2015
From Big Data to Total Data Let the Migration Begin
The challenge for today's enterprise is not only just big data, it's adopting a "total data" landscape. We'll be explaining this in our next KMWorld Webcast on Tuesday July 28, 2015. We'll look at integrating various database platforms into consistent models, including Hadoop and MongoDB, and include industry best practices.

Coming August 25, 2015
Content Analysis
Following on the big data issue, determining what content contains is a critical skill for 2015 information managers. Text analytics is the new frontier for just about everybody in this business. The ability to analyze, examine, cull out the crap and discover the gems is the new effort at work in the document management business. Let us know where you are in delivering that promise.

Coming September 22, 2015
Content Management
Content management still plays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

Coming October 20, 2015
Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

KMWorld White Paper Series

***Coming in October 2015***

Best Practices in WEB CONTENT MANAGEMENT

MASTER YOUR WEBSITE
Take Control of Content

Web content management has two major components: 1. What you put on your website; and 2. How you put it there. Web content needs to be succinct, descriptive and accurate. None of those things is easy.

That’s where Web content management tools come into play. By guiding the user through the practice of writing (also called authoring), collaborating, administering (also called following the rules), web content management tools can help every employee, however skilled, to do it right and according to accepted policies.

To what degree are you prepared to manage the fine details involved with Web publishing. Everyone in your company, from marketing to sales to administration has a stake in it. Are you doing right by your site? Find out how in the next KMWorld White Paper, “Best Practices in Web Content Management.”

To participate, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

Analytics for Big Data [March 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Jul 15, 2015 - Jul 16, 2015
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Aug 12, 2015 - Aug 13, 2015
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Sep 09, 2015 - Sep 11, 2015
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Sep 09, 2015 - Sep 11, 2015

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