Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, October 23, 2012

E@Innovate Santa Clara Nov 12-15

The business world is changing. Is your company ready? The E2 Innovate Conference – formerly Enterprise 2.0 Santa Clara – is the only event of its kind, bringing strategic business professionals together with industry influencers and next-gen enterprise technologies. Discover new strategies, build a better business, and become a smarter, more agile enterprise. November 12-15, 2012. www.e2conf.com/innovate  

Register with code KMWORLD and save 40% off the price of conference passes or get a FREE expo Pass.

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Nothing is more terrible than activity without insight.  — Thomas Carlyle
  Breaking News

Big data insights for product development

Connotate and Luminoso partner

Web data monitoring and collection solution provider Connotate and analytics vendor Luminoso have joined forces to exploit Web data for voice of the customer analysis, market research...

Continue Here: http://www.kmworld.com/Articles/News/News/Big-data-insights-for-product-development-85723.aspx

Return to Contents


Updated secure mobile file sharing from Accellion

IT, user controls for Microsoft suite

Accellion has announced updates designed to provide users and IT administrators with added security controls to protect corporate data and ensure compliance. The company reports enhancements have been made...

Continue Here: http://www.kmworld.com/Articles/News/News/Updated-secure-mobile-file-sharing-from-Accellion-85679.aspx

Return to Contents


New data capture SDK from ABBYY

Auto-learning and auto-classification

ABBYY has launched FlexiCapture Engine 10, a data capture and document classification software development kit. Version 10 blends the company’s optical character recognition and data capture technologies with ease...

Continue Here: http://www.kmworld.com/Articles/News/News/New-data-capture-SDK-from-ABBYY-85629.aspx

Return to Contents


  Inside KMWorld

Digital asset management: a solution for marketing

"With the exponential growth of online marketing channels, digital assets can easily get out of control in most enterprises..."

Digital asset management (DAM) spans a wide range of applications, from high-end broadcast and video management to departmental use for storing basic images. One of the most dynamic areas for...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Digital-asset-management-a-solution-for-marketing-85147.aspx

Return to Contents


  KM In Practice

Meeting e-discovery challenges with a Web-based solution

Custom workflow creation and automation

An international law firm with more than 2,800 attorneys has chosen an e-discovery solution to support its Australian information logistics services. Herbert Smith Freehills will deploy Relativity, a Web-based...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Meeting-e-discovery-challenges-with-a-Web-based-solution-85717.aspx

Return to Contents


Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

----------------------------------

***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 08, 2016 - Aug 09, 2016
Manchester Grand Hyatt San Diego, San Diego, CA
Aug 15, 2016 - Aug 17, 2016
Walter E. Washington Convention Center, Washington, DC
Aug 24, 2016 - Aug 24, 2016
Gaylord Texan Hotel & Convention Center, Grapevine, TX (Dallas area)
Sep 19, 2016 - Sep 21, 2016
Toronto, Canada
Sep 21, 2016 - Sep 22, 2016