Thursday, August 23, 2012

KMWorld 2012, October 17-19, Washington, DC

To thrive in a chaotic and changing global environment, all organizations are competing for resources and success, so innovation is critical.

Our theme, Knowledge Sharing & Learning: Communication, Collaboration & Innovation, focuses on how organizations can learn, collaborate, share knowledge, and innovate. Join our incredible and experienced speakers as they share strategies and techniques for creating and supporting knowledge sharing and learning.

 Save $100 when you register before September 14th! Learn more

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
Good judgment comes from experience, and a lot of that comes from bad judgment. — Will Rogers
  Breaking News

Enhanced mobile sales enablement

SAVO Group upgrades apps for iOS, Blackberry, Android, Kindle Fire

SAVO Group has boosted the capabilities of SAVO Mobile, its series of apps for the iPad, iPhone, Android, BlackBerry and Kindle Fire devices. The company reports SAVO Mobile is...

Continue Here: http://www.kmworld.com/Articles/News/News/Enhanced-mobile-sales-enablement-84519.aspx

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HighQ upgrades Collaborate platform

Task and document management

HighQ Solutions has released a new version of Collaborate, its Web-based document management and collaboration platform designed for law firms. The company reports Collaborate 2.3 has more than 40...

Continue Here: http://www.kmworld.com/Articles/News/News/HighQ-upgrades-Collaborate-platform-84490.aspx

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Lit i View e-discovery from UBIC North America

Version 5.0 introduced

UBIC North America has unveiled Version 5.0 of its Lit i View e-discovery solution, which provides support for English and Asian-language characters, encoding schemes and native file systems.

Lit...

Continue Here: http://www.kmworld.com/Articles/News/News/Lit-i-View-e-discovery-from-UBIC-North-America-84457.aspx

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  KM In Practice

Commercial bank speeds rollout of new revenue channels

Federal Bank, a large commercial bank headquartered in India, has chosen a solution from Fiorano Software to streamline its operations. Fiorano ESB is also expected to speed...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Commercial-bank-speeds-rollout-of-new-revenue-channels-84516.aspx

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  News Analysis

Personal KM: Digital wheat from chaff

"Our social platforms are full of information and links floating through them. Keeping up with them is incredibly difficult..."

Our social platforms are full of information and links floating through them. Keeping up with them is incredibly difficult. In that flow of information and links, things that might not...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Personal-KM-Digital-wheat-from-chaff-83490.aspx

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KM for Omnichannel Customer Engagement

Superior customer engagement remains one of the few differentiators that businesses can sustain over time. The winners in today's omnichannel environment are the companies that leverage knowledge to empower customers and contact center agents, and provide standout customer experience across channels and devices. We have implemented knowledge solutions for blue-chip companies worldwide, helping them design and deliver great customer experiences. In the process, we have compiled hundreds of best practices. Here are some of the popular ones....

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming June 16, 2015
Pay-As-You-Go Cloud Services
The SaaS model has changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction.

Coming June 30, 2015
Big Data
Here's your chance to explain how a big data solution can help businesses that are buried in information but unable to retrieve answers.

Coming July 28, 2015
The Impact of Mobile
It's hard to imagine a larger effect than "BYOD" (bring your own device) has had on the everyday activity or knowledge workers. The ability to take work home and conduct business during down hours had changed the landscape.

KMWorld White Paper Series

***Coming in September 2015***

Best Practices in Information Governance

Information is by nature non-governable.

But people are, and whether you use automation or polices or both, the way people USE information can be controlled. And there are plenty of solutions available to help you do it. If you have compliance, or regulatory or legal-risk issues—and that describes everyone—there is some answer for your information governance quandary.

This KMWorld White Paper will look for the best solutions in managing and leveraging business and organizational assets to improve performance and protect against risk. Is your company providing these solutions ?

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

Analytics for Big Data [March 2015]

E-Discovery [February 2015]

BPM and Case Management [January 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord Texan, Grapevine, TX (Dallas area)
Jun 01, 2015 - Jun 03, 2015
Gaylord National, National Harbor, MD
Jun 08, 2015 - Jun 11, 2015
Arlington, VA
Jun 22, 2015 - Jun 24, 2015
Hyatt Regency, San Francisco, CA
Jul 13, 2015 - Jul 14, 2015
Sonesta Hotel, Philadelphia, PA
Aug 12, 2015 - Aug 13, 2015

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