Don't miss KMWorld 2015, Taxonomy Boot Camp, SharePoint Symposium and Enterprise Search, Nov. 2-5 in DC.
Thursday, August 23, 2012

KMWorld 2012, October 17-19, Washington, DC

To thrive in a chaotic and changing global environment, all organizations are competing for resources and success, so innovation is critical.

Our theme, Knowledge Sharing & Learning: Communication, Collaboration & Innovation, focuses on how organizations can learn, collaborate, share knowledge, and innovate. Join our incredible and experienced speakers as they share strategies and techniques for creating and supporting knowledge sharing and learning.

 Save $100 when you register before September 14th! Learn more

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
The best teacher is not the one who knows [the] most but the one who is most capable of reducing knowledge to that simple compound of the obvious and wonderful. — H.L. Mencken
  Breaking News

Enhanced mobile sales enablement

SAVO Group upgrades apps for iOS, Blackberry, Android, Kindle Fire

SAVO Group has boosted the capabilities of SAVO Mobile, its series of apps for the iPad, iPhone, Android, BlackBerry and Kindle Fire devices. The company reports SAVO Mobile is...

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HighQ upgrades Collaborate platform

Task and document management

HighQ Solutions has released a new version of Collaborate, its Web-based document management and collaboration platform designed for law firms. The company reports Collaborate 2.3 has more than 40...

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Lit i View e-discovery from UBIC North America

Version 5.0 introduced

UBIC North America has unveiled Version 5.0 of its Lit i View e-discovery solution, which provides support for English and Asian-language characters, encoding schemes and native file systems.


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  KM In Practice

Commercial bank speeds rollout of new revenue channels

Federal Bank, a large commercial bank headquartered in India, has chosen a solution from Fiorano Software to streamline its operations. Fiorano ESB is also expected to speed...

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  News Analysis

Personal KM: Digital wheat from chaff

"Our social platforms are full of information and links floating through them. Keeping up with them is incredibly difficult..."

Our social platforms are full of information and links floating through them. Keeping up with them is incredibly difficult. In that flow of information and links, things that might not...

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Putting the Content Back in Enterprise Content Management

Enterprise content management systems have truly changed the way organizations work. The big players—EMC Documentum, IBM FileNet, Microsoft SharePoint and OpenText—have in many ways transformed day-to-day document-centric processes, helping to automate tedious manual tasks and increase business efficiency. Still, something is missing; we haven't quite achieved panacea... yet . . . .

To read more of this  Best Practices in Enterprise Content Management article, Click Here.

KMWorld Web Events
Coming October 20, 2015
Better Outcomes with Less Effort
The forces of digital disruption and the shifting work styles of next-generation employees are requiring organizations to become more focused and responsive to the needs of both customers and employees than ever before. By empowering your agents with the right tools, you make life easier for your customers by giving them the right answers to their questions the first time.

Coming October 27, 2015
The Future Of KM
Knowledge management has hit plenty of bumps in the road over the years. KM has been frequently the target of disbelievers and dubious bean-counters. Those days are gone. Thanks to recent advances in better analytics and less expensive start-up costs, KM is now back in favor of the ruling class, and adopted widely by the working class, too.

Coming November 10, 2015
Where Are We With Search?
Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

Coming December 01, 2015
One of the most expensive, and information-intensive, processes in business today. And in 2015, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in January 2016***
Best Practices in BPM & Case Management

The Case for Case Management

By now we’ve all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over… just in a better way. Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it “Case and Business Process Management.”

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper—"Best Practices in BPM and Case Management.”

And you can do that by contacting:

Kathy Rogals

Collaboration Solutions [October 2015]

Information Governance [September 2015]

KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
JW Marriott, Washington DC
Nov 02, 2015 - Nov 03, 2015
JW Marriott, Washington, DC
Nov 02, 2015 - Nov 05, 2015
Gaylord Texan Hotel & Convention Center, Grapevine, TX (Dallas area)
Nov 02, 2015 - Nov 04, 2015
JW Marriott, Washington, DC
Nov 03, 2015 - Nov 05, 2015
JW Marriott, Washington DC
Nov 04, 2015 - Nov 05, 2015

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