Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, July 03, 2012

Nominations Are Now Open!

KMWorld magazine is proud to sponsor the 2012 KMWorld Awards, which will be presented at the KMWorld Conference. These two awards are designed to celebrate the success stories of knowledge management.

Find out more right now!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Wonder rather than doubt is the root of all knowledge.  — Abraham Joshua Heschel
  Breaking News

Social media analytics in real time from Attensity

Attensity Pipeline: semantically annotated social media data stream

Attensity has unveiled what it says is the first real-time, semantically annotated social media data stream designed for large enterprises. Attensity Pipeline collects data from more than 150 million...

Continue Here: http://www.kmworld.com/Articles/News/News/Social-media-analytics-in-real-time-from-Attensity-83517.aspx

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RSD upgrades information governance portfolio

New version of EOS and RSD Folders

RSD has released new versions of EOS and RSD Folders, two elements of the company’s family of information governance solutions. RSD explains EOS 2.1 is an output management solution...

Continue Here: http://www.kmworld.com/Articles/News/News/RSD-upgrades-information-governance-portfolio-83531.aspx

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Accusoft Docuter: free 25GB secure, online storage

Document viewing, management and collaboration

Accusoft has released a new version of Docuter, a cloud-based collaboration solution with 25GB of free, secure online storage for document viewing, sharing, collaboration and project management.

Docuter-hosted documents can...

Continue Here: http://www.kmworld.com/Articles/News/News/Accusoft-Docuter-free-25GB-secure-online-storage-83501.aspx

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  Inside KMWorld

The knowledge movement: trends and opportunities

The true success of KM is when it disappears, meaning that KM processes are embedded in workflow...

The knowledge movement in India has gained a new community member with the launch of the Pune K-Community. The inaugural session in late February featured a panel discussion about...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-knowledge-movement-trends-and-opportunities-82071.aspx

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  KM In Practice

Varian deploys global documentation strategy

Varian Medical Systems has implemented a component content management system (CCMS) to streamline documentation processes, foster collaboration and decrease localization and publishing costs.

The company, which employs 6,000 people worldwide,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Varian-deploys-global-documentation-strategy-83536.aspx

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Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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