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Thursday, June 28, 2012

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KMWorld magazine is proud to sponsor the 2012 KMWorld Awards, which will be presented at the KMWorld Conference. These two awards are designed to celebrate the success stories of knowledge management.

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  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
A complex system that works is invariably found to have evolved from a simple system that worked. — John Gall
  Breaking News

Self-service application integration from Kapow

Releases Version 9.0 of Katalyst platform

Kapow Software has unveiled the latest version of its Katalyst platform, which it says enables integration of any application or data source without coding or APIs. The company says...

Continue Here: http://www.kmworld.com/Articles/News/News/Self-service-application-integration-from-Kapow-83461.aspx

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Box integration for LiquidPlanner

Deeper project management through document collaboration

In a move designed to share and collaborate on project documents more easily, LiquidPlanner now integrates with Box.

LiquidPlanner explains that with automated scheduling and integrated collaboration, its...

Continue Here: http://www.kmworld.com/Articles/News/News/Box-integration-for-LiquidPlanner-83338.aspx

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  Industry Watch

IBM's Content Navigator — Search, analytics and secure access

IBM has launched Content Navigator, which gives employees access to a broad range of documents, records, images and other relevant content.

Built on open standards such as HTML5 and content...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/IBMs-Content-Navigator---Search-analytics-and-secure-access-83422.aspx

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  Inside KMWorld

The new era of social business

Social technology is coming into every organization—whether IT wants it or not.

Social technology is coming into every organization—whether IT wants it or not. The adoption of social technologies to support business and customer needs has been fastest outside of IT, often with...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-new-era-of-social-business-82717.aspx

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  KM In Practice

Medical Center improves access to unstructured information

The Unversity of Kansas Medical Center has chosen a software solution to more effectively manage unstructured information. The Medical Center has implemented Concept Searching’s Smart Content Framework...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Medical-Center-improves-access-to-unstructured-information-83459.aspx

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Knowledge Management in the Age of Social Content

With the growing popularity of online communities, curated content, the wisdom of the crowd and other social trends, organizations may wonder if formal knowledge management should still play a part in future customer service plans. Although social content is an important innovation that can add value to your overall customer support landscape, for­mal knowledge management is still vital and offers several benefits that extend beyond these more informal content sources…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Keep up with the fast-changing Cloud environment, starting with: “Best Practices in Cloud Solutions for the Enterprise.”, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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