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Thursday, May 03, 2012

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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The secret of genius is to carry the spirit of the child into old age, which means never losing your enthusiasm. — Aldous Huxley
  Breaking News

Toward a better social business platform

Jive introduces host of new capabilities

Jive Software has launched the latest version of social business platform, which includes a variety of number of significant features. The new platform is immediately available in the cloud,...

Continue Here: http://www.kmworld.com/Articles/News/News/Toward-a-better-social-business-platform-82388.aspx

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SpringCM adds new workflow and file sharing capabilities

Also introduces iOS, Android apps

SpringCM has released the latest version of its cloud content system, which now includes improved document approval workflow and easier file sharing capabilities. The new version allows sending content...

Continue Here: http://www.kmworld.com/Articles/News/News/SpringCM-adds-new-workflow-and-file-sharing-capabilities-82336.aspx

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KANA adds midmarket CRM with acquisition

Cloud-based provider Trinicom

KANA has acquired Trinicom, which provides of cloud-based customer service and interaction software, primarily for mid-sized organizations in both the public and private sector.

The acquisition enables KANA...

Continue Here: http://www.kmworld.com/Articles/News/News/KANA-adds-midmarket-CRM-with-acquisition-82358.aspx

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  Inside KMWorld

Three hot issues in records management

"The user should not be a de facto records manager, now that methods of doing it automatically are available."...

Information governance, auto-categorization and e-discovery focus attention on RM.

Records management is generating an unusual degree of passion lately. Long held captive to an image of dusty file cabinets in the basement,...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Three-hot-issues-in-records-management-82032.aspx

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  KM In Practice

Applying analytics to reduce rugby injuries

The Leicester Tigers, a professional rugby team in the United Kingdom, is applying predictive analytics technology from IBM to reduce player injuries.

The team will examine such factors...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Applying-analytics-to-reduce-rugby-injuries-82387.aspx

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The Content, the Mobility and the Security

A paradigm shift is taking place in computing and the workplace. This paradigm shift is the new "wild west" of bring your own device (BYOD) to work. At times it is reminiscent of classic scenes from a western movie showdown, like those from "The Good, the Bad and the Ugly" featuring content, mobility and security. The pace of business mandates that users have the ability to work wherever and whenever the assignment necessitates. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld Web Events
Coming November 18, 2014
Maximize Enterprise Productivity with
SharePoint and E-Signatures

E-Signatures combined with enterprise business process management and collaboration tools make it possible to create end-to-end digital workflows. e-SignLive, the 20-year pioneer in e-signatures processing more than 600 million documents each year, will share how electronic signatures combined with Microsoft SharePoint can transform your organization.

KMWorld White Paper Series
***Coming in January 2015***
 
Best Practices in BPM & Case Management

The Case for Case Management

By now we’ve all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over… just in a better way. Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it “Case and Business Process Management.” 

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper—"Best Practices in BPM and Case Management.” And you can do that by contacting:

 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 05, 2014
Grand Hyatt Washington, Washington, DC
Nov 06, 2014 - Nov 07, 2014
Renaissance Boston Waterfront Hotel, Boston, MA
Dec 02, 2014 - Dec 04, 2014

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