Thursday, May 03, 2012

Where Search Technology Gets Down to Business

Enterprise search presents many challenges—deciding on the most appropriate search software, analyzing user needs, moving from one platform to another, coping with corporate ownership changes, assessing new search technologies, and migrating to next-generation search experiences. Want solutions to these problems? Join us at Enterprise Search Summit!

Register today

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Truth is ever to be found in simplicity and not in the multiplicity and confusion of things. — Isaac Newton
  Breaking News

Toward a better social business platform

Jive introduces host of new capabilities

Jive Software has launched the latest version of social business platform, which includes a variety of number of significant features. The new platform is immediately available in the cloud,...

Continue Here: http://www.kmworld.com/Articles/News/News/Toward-a-better-social-business-platform-82388.aspx

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SpringCM adds new workflow and file sharing capabilities

Also introduces iOS, Android apps

SpringCM has released the latest version of its cloud content system, which now includes improved document approval workflow and easier file sharing capabilities. The new version allows sending content...

Continue Here: http://www.kmworld.com/Articles/News/News/SpringCM-adds-new-workflow-and-file-sharing-capabilities-82336.aspx

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KANA adds midmarket CRM with acquisition

Cloud-based provider Trinicom

KANA has acquired Trinicom, which provides of cloud-based customer service and interaction software, primarily for mid-sized organizations in both the public and private sector.

The acquisition enables KANA...

Continue Here: http://www.kmworld.com/Articles/News/News/KANA-adds-midmarket-CRM-with-acquisition-82358.aspx

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  Inside KMWorld

Three hot issues in records management

"The user should not be a de facto records manager, now that methods of doing it automatically are available."...

Information governance, auto-categorization and e-discovery focus attention on RM.

Records management is generating an unusual degree of passion lately. Long held captive to an image of dusty file cabinets in the basement,...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Three-hot-issues-in-records-management-82032.aspx

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  KM In Practice

Applying analytics to reduce rugby injuries

The Leicester Tigers, a professional rugby team in the United Kingdom, is applying predictive analytics technology from IBM to reduce player injuries.

The team will examine such factors...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Applying-analytics-to-reduce-rugby-injuries-82387.aspx

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Visualization: The New E-Discovery Paradigm

Before the "e" was in e-discovery, legal teams manually separated and clustered relevant documents together to understand the relevant facts. 

A lot has changed since then. We've moved to online software that provides functionality to do the e-discovery process faster, but not necessarily better . . . .

To read more of this Best Practices for E-Discovery White Paper article, Click Here.

KMWorld Web Events
Coming August 25, 2015
Content Analysis
Following on the big data issue, determining what content contains is a critical skill for 2015 information managers. Text analytics is the new frontier for just about everybody in this business. The ability to analyze, examine, cull out the crap and discover the gems is the new effort at work in the document management business. Let us know where you are in delivering that promise.

Coming September 22, 2015
Content Management
Content management still plays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

Coming October 20, 2015
Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

Coming November 10, 2015
Where Are We With Search?
Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

Coming December 01, 2015
E-Discovery
One of the most expensive, and information-intensive, processes in business today. And in 2015, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in October 2015***

Best Practices in COLLABORATIVE SOLUTIONS for PROJECT MANAGEMENT
 
This White Paper will explore:
 
* Choosing the correct project development platform
* Email versus purpose-designed collaborative tools
* Tools for developing a team strategy and planning the project
* Planning for scope and scale—infrastructure and secure access
* Monitoring and measuring success (or non-success)
* Leveraging corporate knowledge for project management

To participate, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Aug 12, 2015 - Aug 13, 2015
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Sep 09, 2015 - Sep 11, 2015
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Sep 09, 2015 - Sep 11, 2015
National Harbor, Maryland
Sep 14, 2015 - Sep 16, 2015
JW Marriott, Washington, DC
Nov 02, 2015 - Nov 05, 2015

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