Thursday, May 03, 2012

Where Search Technology Gets Down to Business

Enterprise search presents many challenges—deciding on the most appropriate search software, analyzing user needs, moving from one platform to another, coping with corporate ownership changes, assessing new search technologies, and migrating to next-generation search experiences. Want solutions to these problems? Join us at Enterprise Search Summit!

Register today

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
“... there is no shame in not knowing. The problem arises when irrational thought and attendant behavior fill the vacuum left by ignorance.” — Neil deGrasse Tyson
  Breaking News

Toward a better social business platform

Jive introduces host of new capabilities

Jive Software has launched the latest version of social business platform, which includes a variety of number of significant features. The new platform is immediately available in the cloud,...

Continue Here: http://www.kmworld.com/Articles/News/News/Toward-a-better-social-business-platform-82388.aspx

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SpringCM adds new workflow and file sharing capabilities

Also introduces iOS, Android apps

SpringCM has released the latest version of its cloud content system, which now includes improved document approval workflow and easier file sharing capabilities. The new version allows sending content...

Continue Here: http://www.kmworld.com/Articles/News/News/SpringCM-adds-new-workflow-and-file-sharing-capabilities-82336.aspx

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KANA adds midmarket CRM with acquisition

Cloud-based provider Trinicom

KANA has acquired Trinicom, which provides of cloud-based customer service and interaction software, primarily for mid-sized organizations in both the public and private sector.

The acquisition enables KANA...

Continue Here: http://www.kmworld.com/Articles/News/News/KANA-adds-midmarket-CRM-with-acquisition-82358.aspx

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  Inside KMWorld

Three hot issues in records management

"The user should not be a de facto records manager, now that methods of doing it automatically are available."...

Information governance, auto-categorization and e-discovery focus attention on RM.

Records management is generating an unusual degree of passion lately. Long held captive to an image of dusty file cabinets in the basement,...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Three-hot-issues-in-records-management-82032.aspx

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  KM In Practice

Applying analytics to reduce rugby injuries

The Leicester Tigers, a professional rugby team in the United Kingdom, is applying predictive analytics technology from IBM to reduce player injuries.

The team will examine such factors...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Applying-analytics-to-reduce-rugby-injuries-82387.aspx

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The Alarming State of Traditional BPMS

It's no secret that productivity is the key to successful business. More and more companies nowadays are turning to automating process management to facilitate business growth, increase productivity and reduce costs. They pay close attention to the business process management (BPM) concept—a systematic approach to making an organization's workflow more efficient and improving business performance outcomes and operational agility. . . .

Read more of the Best Practices in BPM & Case Management White Paper. Click here .

KMWorld Web Events
Coming July 29, 2014
Discovery Dilemma: Volume-to-Relevance
s your organization proactively governing data in advance of litigation matters? Do you have complete visibility across your data sources? Are you able to identify and collect only the smallest legally defensible data to reduce downstream legal costs? To learn more about streamlining litigation costs and risks, join us for this insightful webinar "Discovery Dilemma: Volume-to-Relevance," brought to you by KMWorld, kCura and IBM.

Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 12, 2014 - Aug 13, 2014
Gaylord Convention Center, National Harbor, Maryland
Sep 03, 2014 - Sep 05, 2014
Gaylord Palms Resort and Convention Center, Kissimmee, FL
Sep 08, 2014 - Sep 10, 2014
Walt Disney World Dolphin, Walt Disney World Swan, and Disney's Yacht and Beach Club Resorts and Disney's Boardwalk, Orlando, FL
Oct 05, 2014 - Oct 09, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014

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