Thursday, May 03, 2012

Where Search Technology Gets Down to Business

Enterprise search presents many challenges—deciding on the most appropriate search software, analyzing user needs, moving from one platform to another, coping with corporate ownership changes, assessing new search technologies, and migrating to next-generation search experiences. Want solutions to these problems? Join us at Enterprise Search Summit!

Register today

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Secrecy is the enemy of efficiency, but don't let anyone know it. — Ric Ocasek
  Breaking News

Toward a better social business platform

Jive introduces host of new capabilities

Jive Software has launched the latest version of social business platform, which includes a variety of number of significant features. The new platform is immediately available in the cloud,...

Continue Here: http://www.kmworld.com/Articles/News/News/Toward-a-better-social-business-platform-82388.aspx

Return to Contents


SpringCM adds new workflow and file sharing capabilities

Also introduces iOS, Android apps

SpringCM has released the latest version of its cloud content system, which now includes improved document approval workflow and easier file sharing capabilities. The new version allows sending content...

Continue Here: http://www.kmworld.com/Articles/News/News/SpringCM-adds-new-workflow-and-file-sharing-capabilities-82336.aspx

Return to Contents


KANA adds midmarket CRM with acquisition

Cloud-based provider Trinicom

KANA has acquired Trinicom, which provides of cloud-based customer service and interaction software, primarily for mid-sized organizations in both the public and private sector.

The acquisition enables KANA...

Continue Here: http://www.kmworld.com/Articles/News/News/KANA-adds-midmarket-CRM-with-acquisition-82358.aspx

Return to Contents


  Inside KMWorld

Three hot issues in records management

"The user should not be a de facto records manager, now that methods of doing it automatically are available."...

Information governance, auto-categorization and e-discovery focus attention on RM.

Records management is generating an unusual degree of passion lately. Long held captive to an image of dusty file cabinets in the basement,...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Three-hot-issues-in-records-management-82032.aspx

Return to Contents


  KM In Practice

Applying analytics to reduce rugby injuries

The Leicester Tigers, a professional rugby team in the United Kingdom, is applying predictive analytics technology from IBM to reduce player injuries.

The team will examine such factors...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Applying-analytics-to-reduce-rugby-injuries-82387.aspx

Return to Contents


A Positive Experience at Every Touch Point

So every CIO is supposed to have a social strategy because social is taking over the universe. It's the preferred way people communicate at work or at the office.

While we may still be waiting for flying cars and calorie-free ice cream, the future may be closer than you think when it comes to knowledge management. Here are five progressive ideas you can implement now to start building the knowledgebase of the future: 1. A search engine that knows what you are thinking. One of the most frustrating aspects of using a knowledge management tool is finding the answer you're looking for. Precious seconds are wasted trying different search queries and navigating complex hierarchies. But what if you didn't have to search at all? One of the most important advances in customer service knowledge management is the incorporation of customer context. . . .

Read more of the Best Practices in Knowledge Management White Paper. Click here .

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Enterprise Content Management [April 2014]

Analytics for Big Data [March 2014]

Increasing User Engagement in KM Initiatives [March 2014]

Meet the Leaders in Enterprise Content Management [January 2014]

E-Discovery [February 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW L.A. LIVE, Los Angeles, CA
May 05, 2014 - May 07, 2014
New York Hilton Midtown, New York, NY
May 12, 2014 - May 14, 2014
New York Hilton Midtown, New York, NY
May 12, 2014 - May 14, 2014
Walter E. Washington Convention Center, 801 Mt. Vernon Place NW, Washington DC 20001
May 13, 2014 - May 15, 2014
Westin Michigan Avenue, Chicago, IL
May 18, 2014 - May 21, 2014

Search KMWorld

Connect