Learn how to build a data-driven, knowledge-based enterprise. Register for KMWorld today!
Thursday, April 26, 2012

 Sponsored by eGain

Coming May 1, 2012

Unleash Transformative Customer Experiences with Knowledge-Powered CRM



 

  Table of Contents
Breaking News KM In Practice The Future of the Future
Quote of the Week
I never could have done what I have done without the habits of punctuality, order and diligence, without the determination to concentrate myself on one subject at a time. — Charles Dickens
  Breaking News

Navigating big data—IBM to acquire Vivisimo

Also announces expanded Apache Hadoop support

As part of its expanding big data initiative, IBM reports it will acquire privately held search, discovery and navigation provider Vivisimo.

IBM says Vivisimo’s technology will be incorporated...

Continue Here: http://www.kmworld.com/Articles/News/News/Navigating-big-data-IBM-to-acquire-Vivisimo-82208.aspx

Return to Contents


Improved knowledge visualization with TheBrain 7

Digital brainstorming, research, project management

TheBrain Technologies has released TheBrain 7, which is designed to help people connect information into mind maps, modeling thinking and relationships.

TheBrain 7 has more than 50 new features and...

Continue Here: http://www.kmworld.com/Articles/News/News/Improved-knowledge-visualization-with-TheBrain-7-82162.aspx

Return to Contents


Cloud-based, rich media content control

Content Raven introduces enterprise-grade solution

Content security company Content Raven has released its namesake offering, which is designed to enable users to easily control delivery, track usage and analyze content consumption. The company reports...

Continue Here: http://www.kmworld.com/Articles/News/News/Cloud-based-rich-media-content-control-82140.aspx

Return to Contents


  KM In Practice

More data to guide online ad decisions

Altitude Digital Partners, a company that works with publishers to maximize their online revenue, has chosen a real-time web data collection and monitoring solution. It is deploying software from...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/More-data-to-guide-online-ad-decisions-82207.aspx

Return to Contents


  The Future of the Future

Why smart cities need smart libraries: Stories from the Alaskan frontier

Just like the small coffee shop in Alaska, the smart library will serve as a knowledge broker engaged in locating qualified sources of critical knowledge to solve a particular problem...

Two...

Continue Here: http://www.kmworld.com/Articles/Column/The-Future-of-the-Future/Why-smart-cities-need-smart-libraries-Stories-from-the-Alaskan-frontier-81455.aspx

Return to Contents


Five Trends in Enterprise Video

Video is becoming a preferred vehicle through which enterprises communicate to their employees, partners, prospects, customers and more. In fact, according to Cisco, the sum of all forms of video will exceed 86% of global consumer traffic by 2016. And according to Gartner, the amount of video in the enterprise is increasing at rates varying from 50% to 200%, annually . . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in January 2015***
 
Best Practices in BPM & Case Management

The Case for Case Management

By now we’ve all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over… just in a better way. Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it “Case and Business Process Management.” 

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper—"Best Practices in BPM and Case Management.” And you can do that by contacting:

 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Hilton San Diego Bayfront, San Diego, CA
Oct 26, 2014 - Oct 28, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 05, 2014
Grand Hyatt Washington, Washington, DC
Nov 06, 2014 - Nov 07, 2014

Search KMWorld

Connect