Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Thursday, January 12, 2012

Capture  Imaging to Archive Feb 5-7, 2012

The Institute of Financial Operations presents Capture 2012: Imaging to Archive – the premier event on complex data capture and transactional content management.  This one-of-a-kind event focuses on emerging technologies and best practices for the automation of document-driven applications such as invoice processing, order entry, application processing, loan processing, tax processing, health claims, mailroom automation, payments and more.  For more information, click here .

  Table of Contents
Breaking News Inside KMWorld
  • The new face of Web analytics
    It's tempting to get wrapped up in left brain, analytically driven approaches to marketing, but it's crucial to maintain a balance between analysis, execution and content...
KM In Practice
Quote of the Week
Always listen to the experts. They will tell you what can't be done, and why. Then do it. — Robert A. Heinlein
  Breaking News

Oracle unveils Big Data Appliance

Hardware and software system

Oracle has released its Big Data Appliance, a hardware and software system including Cloudera distribution for Hadoop with Cloudera Manager and an open source distribution of...

Continue Here: http://www.kmworld.com/Articles/News/News/Oracle-unveils-Big-Data-Appliance-79874.aspx

Return to Contents


SAP endorsement for eGain

Service Suite extends SAP CRM

Customer interaction software provider eGain announces its Service Suite, which includes knowledge chatbot, chat, cobrowse and social applications, is now an SAP-endorsed business solution. Available on premise or...

Continue Here: http://www.kmworld.com/Articles/News/News/SAP-endorsement-for-eGain-79873.aspx

Return to Contents


A boost for rights licensing

Copyright Clearance Center acquires Pubget

The rights-licensing organization Copyright Clearance Center (CCC) has acquired Pubget, which provides solutions focused on expediting the acquisition and analysis of content.

Founded in 1978 as a not-for-profit...

Continue Here: http://www.kmworld.com/Articles/News/News/A-boost-for-rights-licensing-79872.aspx

Return to Contents


  Inside KMWorld

The new face of Web analytics

It's tempting to get wrapped up in left brain, analytically driven approaches to marketing, but it's crucial to maintain a balance between analysis, execution and content...

In this article, Forrester analyst Joe Stanhope discusses the market drivers propelling Web analytics forward.

It's no secret that marketers are expanding their reach to incorporate messaging, affiliates, search engines, advertising and...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-new-face-of-Web-analytics-79583.aspx

Return to Contents


  KM In Practice

Transforming scientific content into actionable knowledge

The American Society for Microbiology (ASM) is aggregating its online content at a new site that will feature the group’s journal titles dating back to 1916, expanding image library,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Transforming-scientific-content-into-actionable-knowledge-79871.aspx

Return to Contents


Cisco Capital’s New Approach to Efficiency

Keeping a handle on project efficiency at a large financial institution is not easy. Not to mention having to accurately plan and assign resources so work gets done without wasting time and money. This is especially challenging for global institutions like Cisco Capital, which supports Cisco's vast business and partner network and provides financing solutions across more than 100 countries…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
New York Hilton Midtown, NY, NY
May 09, 2016 - May 11, 2016
Westin Michigan Avenue, Chicago, IL
May 22, 2016 - May 25, 2016
Gaylord Palms Resort & Convention Center, Orlando, FL
Jun 06, 2016 - Jun 08, 2016
Hyatt Regency, San Francisco, CA
Jun 13, 2016 - Jun 14, 2016
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 13, 2016 - Jun 16, 2016

Search KMWorld

Connect