Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Thursday, January 05, 2012

The 8th annual Enterprise Search Summit returns to New York City on May 15-16, 2012. We seek dynamic speakers who can talk knowledgeably not only about the technical aspects of enterprise search but also about the business implications of successful implementations of enterprise search.  Share your expertise with colleagues at Enterprise Search Summit.

Click here to submit your proposal before the submission deadline of January 20, 2012.

  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
Nothing is more terrible than activity without insight.  — Thomas Carlyle
  Breaking News

Study up on Solr and Big Data

Lucid Imagination offers online courses

As part of its Lucid University program, Lucid Imagination announces live, four-day, interactive online courses covering Solr search and Big Data. The classes will take place each...

Continue Here: http://www.kmworld.com/Articles/News/News/Study-up-on-Solr-and-Big-Data-79640.aspx

Return to Contents


Scientific content for iPhone, iPad, iPod Touch

Apple device support from Springer

Scientific publisher Springer has released the SpringerLink mobile app for iPhone, iPad and iPod Touch. Free to download from the iTunes App Store, it provides access to articles and...

Continue Here: http://www.kmworld.com/Articles/News/News/Scientific-content-for-iPhone-iPad-iPod-Touch-79696.aspx

Return to Contents


  Industry Watch

Extending capture with Kofax DotImage Enterprise Edition

Kofax has unveiled DotImage Enterprise Edition, which is designed for browser-based, portal applications with document scanning, viewing, annotating and processing. It integrates completely with the company’s enterprise capture platform.

Kofax...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Extending-capture-with-Kofax-DotImage-Enterprise-Edition-79663.aspx

Return to Contents


  Inside KMWorld

Categories blur ... cloud, social and mobile dominate

KMWorld columnist Judy Lamont discusses trends in the workplace that are driving enterprises to cater to the information needs of workers who are not only mobile but smart-device enabled and cloud integrated.

An exceptional trend in knowledge management over the past year has been the spike in mobile technology use, thanks to the growing use of smart phones and the iPad. Also prevalent...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Categories-blur--cloud-social-and-mobile-dominate-79566.aspx

Return to Contents


  KM In Practice

Tracking pork products from farmers to retailers

To improve the safety of pork products in the Shandong Province of China, the Lushang Group is working with IBM to create a new monitoring system. The...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Tracking-pork-products-from-farmers-to-retailers-79695.aspx

Return to Contents


Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

----------------------------------

***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 08, 2016 - Aug 09, 2016
Manchester Grand Hyatt San Diego, San Diego, CA
Aug 15, 2016 - Aug 17, 2016
Walter E. Washington Convention Center, Washington, DC
Aug 24, 2016 - Aug 24, 2016
Gaylord Texan Hotel & Convention Center, Grapevine, TX (Dallas area)
Sep 19, 2016 - Sep 21, 2016
Toronto, Canada
Sep 21, 2016 - Sep 22, 2016