Register now for the KMWorld Conference, November 14-17, 2016, Washington, DC
Tuesday, November 08, 2011

Sponsored by: KMWorld Roundtable

Coming November 15, 2011


Through the use of real-life examples and best practices in information management, this special one-hour roundtable-style Web event will look at the many aspects of information governance in the age of SharePoint.

This is a FREE E-Broadcast event!   Register Today!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression. — Sir John Harvey-Jones
  Breaking News

Computing for the cloud era

Citrix announces strategy for CloudGateway

Citrix has unveiled the next phase of its strategy for Citrix CloudGateway, which it calls the first unified service broker that aggregates, controls and delivers Windows, Web, SaaS and...

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Finding the right information access method

Attivio releases AIE 3.0

Attivio has presented Active Intelligence Engine (AIE) Version 3.0, which it says takes unified information access to a more personalized level by supporting the right access method for every...

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SAP and OpenText expand relationship

New apps give customers greater control of content

SAP and OpenText have collaborated to add two new applications to SAP NetWeaver Portal. They include the SAP Portal Content Management application by OpenText, an enterprise solution...

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  Inside KMWorld

A new sales recipe for the enterprise:
Governance, semantics and a dash of open source sauce

My view is that a content management system exposes problems that were previously invisible...

In a meeting with some entrepreneurs, I jotted down a statement one of them made: "The large enterprise software companies are making up problems as they go along. Even worse, these...

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  KM In Practice

Creating seamless access to patient information

The Healthcare Information Xchange of New York (HIXNY) has connected with athenahealth's cloud-based electronic health record (EHR) system. That relationship enables physicians using athenahealth's EHR to access...

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More to Intelligent Search than Meets the Eye

According to the Association of Information and Image Management (AIIM), search is the art and science of making content easy to find. It seems like a simple request: make content findable. Unfortunately, for enterprises dealing with massive and growing volumes of content, it is almost never that easy…

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.

KMWorld Web Events
Coming November 08, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

Coming November 15, 2016
What Cloud Solutions Can Most Affect Your Enterprise
The SaaS model has already changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. There is now little doubt that cloud services and solutions can really be trusted to deliver many of the same capabilities, security, and service levels as those delivered by traditional IT. But where does the cloud fit into your organization?

Coming December 06, 2016
The Future of Content Management
Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in January 2017***
Best Practices in BPM & Case Management

The Case for Case Management

By now we've all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over? just in a better way. 

Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. 

We call it Case and Business Process Management.

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper ?"Best Practices in BPM and Case Management."

And you can do that by contacting:

Kathy Rogals


Cognitive Computing [October 2016]

Information Governance [September 2016]

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

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