Tuesday, November 01, 2011

Sponsored by: KMWorld Roundtable

Coming November 07, 2011

Getting More Value From SharePoint Content

This session addresses the impact of taxonomy and information architecture on enabling effective search. Speakers will address best practice approaches and methodologies. We also look at third party tools that enable more effective search and contextualization of SharePoint content.

This is a FREE E-Broadcast event!   Register Today!   or Click Here for more information.

  Table of Contents
Breaking News Industry Watch Inside KMWorld
  • Rich options expand the collaborative horizon
    "Many companies are placing a big bet on collaboration to support their business activities. In particular, the workplace is moving toward one in which many business applications are integrated through collaboration and exposed through the social layer."...
KM In Practice
Quote of the Week
I am disillusioned enough to know that no man's opinion on any subject is worth a damn unless backed up with enough genuine information to make him really know what he's talking about. — H. P. Lovecraft
  Breaking News

Gaining actionable insight from data

Coveo unveils Version 7.0

Coveo has launched Version 7.0 of its namesake product, which it says is the first solution to apply text analytics across vast amounts of data concurrently in enterprise systems...

Continue Here: http://www.kmworld.com/Articles/News/News/Gaining-actionable-insight-from-data-78563.aspx

Return to Contents


Oracle to buy RightNow Technologies

Complementary cloud capabilities for customers

Just six days after revealing its intention to buy Endeca, Oracle has also announced an agreement to acquire RightNow Technologies, a provider of cloud-based customer...

Continue Here: http://www.kmworld.com/Articles/News/News/Oracle-to-buy-RightNow-Technologies-78541.aspx

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  Industry Watch

Global technical content made easier: SDL expands Global Authoring Management System

SDL has released SDL Global Authoring Management System 2010 SP2, which is said to optimize technical content for search and localization to provide a better customer experience.

SDL highlights the...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Global-technical-content-made-easier-SDL-expands-Global-Authoring-Management-System-78579.aspx

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  Inside KMWorld

Rich options expand the collaborative horizon

"Many companies are placing a big bet on collaboration to support their business activities. In particular, the workplace is moving toward one in which many business applications are integrated through collaboration and exposed through the social layer."...

Collaboration solutions are becoming pervasive in the workplace, and are found in forms ranging from document-centric virtual workspaces to Facebook-like social platforms. Forrester Research divides the market into four...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Rich-options-expand-the-collaborative-horizon-78438.aspx

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  KM In Practice

A healthier compliance process

The New York State Department of Health is using an enterprise capture solution to comply with the Freedom of Information Law (FOIL), which enables the public to access governmental...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/A-healthier-compliance-process-78583.aspx

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A Big Data Architecture for Search

Big data has the potential to transform the way we all do business. The gradual merging of enterprise search into the big data world is not a one-way street. For sure, the technologies, skills and expertise, built up over two decades by folks in the enterprise search space, are critical to the effective use of unstructured content in big data applications. Various recent acquisitions testify to this. As a company, we have resisted the temptation to simply slap on a big data label, and follow fashion. Instead, we've asked questions such as, "How can we use big data technologies to improve search systems?"....

Read more of the Best Practices in Analytics for Big Data White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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