Don't miss KMWorld 2015, Taxonomy Boot Camp, SharePoint Symposium and Enterprise Search, Nov. 2-5 in DC.
Tuesday, November 01, 2011

Sponsored by: KMWorld Roundtable

Coming November 07, 2011

Getting More Value From SharePoint Content

This session addresses the impact of taxonomy and information architecture on enabling effective search. Speakers will address best practice approaches and methodologies. We also look at third party tools that enable more effective search and contextualization of SharePoint content.

This is a FREE E-Broadcast event!   Register Today!   or Click Here for more information.

  Table of Contents
Breaking News Industry Watch Inside KMWorld
  • Rich options expand the collaborative horizon
    "Many companies are placing a big bet on collaboration to support their business activities. In particular, the workplace is moving toward one in which many business applications are integrated through collaboration and exposed through the social layer."...
KM In Practice
Quote of the Week
The problem with the world is that the intelligent people are full of doubts, while the stupid ones are full of confidence. — Charles Bukowski
  Breaking News

Gaining actionable insight from data

Coveo unveils Version 7.0

Coveo has launched Version 7.0 of its namesake product, which it says is the first solution to apply text analytics across vast amounts of data concurrently in enterprise systems...

Continue Here:

Return to Contents

Oracle to buy RightNow Technologies

Complementary cloud capabilities for customers

Just six days after revealing its intention to buy Endeca, Oracle has also announced an agreement to acquire RightNow Technologies, a provider of cloud-based customer...

Continue Here:

Return to Contents

  Industry Watch

Global technical content made easier: SDL expands Global Authoring Management System

SDL has released SDL Global Authoring Management System 2010 SP2, which is said to optimize technical content for search and localization to provide a better customer experience.

SDL highlights the...

Continue Here:

Return to Contents

  Inside KMWorld

Rich options expand the collaborative horizon

"Many companies are placing a big bet on collaboration to support their business activities. In particular, the workplace is moving toward one in which many business applications are integrated through collaboration and exposed through the social layer."...

Collaboration solutions are becoming pervasive in the workplace, and are found in forms ranging from document-centric virtual workspaces to Facebook-like social platforms. Forrester Research divides the market into four...

Continue Here:

Return to Contents

  KM In Practice

A healthier compliance process

The New York State Department of Health is using an enterprise capture solution to comply with the Freedom of Information Law (FOIL), which enables the public to access governmental...

Continue Here:

Return to Contents

E-Signatures—What Starts Digital, Stays Digital


It is difficult to talk about managing enterprise content without mentioning electronic signatures. E-signatures make it possible to create end-to-end digital workflows. They help maximize ROI from ECM, while enhancing productivity, compliance, security and analytics. For these reasons, we're seeing a spike in e-signature implementations with storage and collaboration tools like Box, Microsoft SharePoint and other ECM technologies . . . .

To read more of this  Best Practices in Enterprise Content Management article, Click Here.

KMWorld Web Events
Coming October 20, 2015
Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

Coming October 27, 2015
The Future Of KM
Knowledge management has hit plenty of bumps in the road over the years. KM has been frequently the target of disbelievers and dubious bean-counters. Those days are gone. Thanks to recent advances in better analytics and less expensive start-up costs, KM is now back in favor of the ruling class, and adopted widely by the working class, too.

Coming November 10, 2015
Where Are We With Search?
Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

Coming December 01, 2015
One of the most expensive, and information-intensive, processes in business today. And in 2015, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in January 2016***
Best Practices in BPM & Case Management

The Case for Case Management

By now we’ve all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over… just in a better way. Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it “Case and Business Process Management.”

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper—"Best Practices in BPM and Case Management.”

And you can do that by contacting:

Kathy Rogals

Collaboration Solutions [October 2015]

Information Governance [September 2015]

KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
JW Marriott, Washington, DC
Nov 02, 2015 - Nov 05, 2015
Gaylord Texan Hotel & Convention Center, Grapevine, TX (Dallas area)
Nov 02, 2015 - Nov 04, 2015
JW Marriott, Washington DC
Nov 02, 2015 - Nov 03, 2015
JW Marriott, Washington, DC
Nov 03, 2015 - Nov 05, 2015
JW Marriott, Washington DC
Nov 04, 2015 - Nov 05, 2015

Search KMWorld