Register Now for our Webinar: Maximize Enterprise Productivity with SharePoint and E-Signatures
Tuesday, November 01, 2011

Sponsored by: KMWorld Roundtable

Coming November 07, 2011

Getting More Value From SharePoint Content

This session addresses the impact of taxonomy and information architecture on enabling effective search. Speakers will address best practice approaches and methodologies. We also look at third party tools that enable more effective search and contextualization of SharePoint content.

This is a FREE E-Broadcast event!   Register Today!   or Click Here for more information.

  Table of Contents
Breaking News Industry Watch Inside KMWorld
  • Rich options expand the collaborative horizon
    "Many companies are placing a big bet on collaboration to support their business activities. In particular, the workplace is moving toward one in which many business applications are integrated through collaboration and exposed through the social layer."...
KM In Practice
Quote of the Week
Intelligence is the ability to adapt to change. — Stephen Hawking
  Breaking News

Gaining actionable insight from data

Coveo unveils Version 7.0

Coveo has launched Version 7.0 of its namesake product, which it says is the first solution to apply text analytics across vast amounts of data concurrently in enterprise systems...

Continue Here: http://www.kmworld.com/Articles/News/News/Gaining-actionable-insight-from-data-78563.aspx

Return to Contents


Oracle to buy RightNow Technologies

Complementary cloud capabilities for customers

Just six days after revealing its intention to buy Endeca, Oracle has also announced an agreement to acquire RightNow Technologies, a provider of cloud-based customer...

Continue Here: http://www.kmworld.com/Articles/News/News/Oracle-to-buy-RightNow-Technologies-78541.aspx

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  Industry Watch

Global technical content made easier: SDL expands Global Authoring Management System

SDL has released SDL Global Authoring Management System 2010 SP2, which is said to optimize technical content for search and localization to provide a better customer experience.

SDL highlights the...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Global-technical-content-made-easier-SDL-expands-Global-Authoring-Management-System-78579.aspx

Return to Contents


  Inside KMWorld

Rich options expand the collaborative horizon

"Many companies are placing a big bet on collaboration to support their business activities. In particular, the workplace is moving toward one in which many business applications are integrated through collaboration and exposed through the social layer."...

Collaboration solutions are becoming pervasive in the workplace, and are found in forms ranging from document-centric virtual workspaces to Facebook-like social platforms. Forrester Research divides the market into four...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Rich-options-expand-the-collaborative-horizon-78438.aspx

Return to Contents


  KM In Practice

A healthier compliance process

The New York State Department of Health is using an enterprise capture solution to comply with the Freedom of Information Law (FOIL), which enables the public to access governmental...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/A-healthier-compliance-process-78583.aspx

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Is Customer Experience Only the Tip of the Iceberg ?

We're often told that the best way to create advocacy and brand loyalty through business websites is by providing a vibrant, engaging customer experience. The benefits of creating compelling content and making it available on multiple devices and platforms have been well documented. But is content creation and delivery only the tip of the iceberg when it comes to producing dynamic, customer-facing digital experiences?. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in February 2015***
 
Best Practices for E-Discovery

The Case for Case Management

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. But many organizations are either slow or unknowledgeable about how to protect themselves.

But it's also true that the same ESI can be of great benefit to many business processes. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practicies for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:
 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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