Wednesday, October 26, 2011


KMWorld 2011 offers attendees the opportunity to hear presentations from experts like Carla O’Dell, President of APQC and Author of The New Edge in Knowledge. Her nonprofit organization helps organizations adapt to rapidly changing environments and succeed in a competitive marketplace. Carla O’Dell is a keynote speaker and will present the session Let the Networks Be Your Guide: Search in a 2.0 World. She will share the latest findings from APQC’s KM research and will give examples as to how best practice organizations are using 2.0 to enhance search results.

Learn more here

  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
I am disillusioned enough to know that no man's opinion on any subject is worth a damn unless backed up with enough genuine information to make him really know what he's talking about. — H. P. Lovecraft
  Breaking News

OpenText enhances Email Management for Microsoft Exchange

Offers advanced e-mail archive migration

OpenText has launched a new version of its e-mail management solution that improves support for global deployments. The company says its new release of Email Management for Microsoft Exchange,...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-enhances-Email-Management-for-Microsoft-Exchange-78388.aspx

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Oracle to acquire Endeca

Deal expands value of unstructured data

Oracle has announced an agreement to buy Endeca, a provider of unstructured data management, Web commerce and business intelligence solutions. Endeca's core technology, the MDEX Engine, enables...

Continue Here: http://www.kmworld.com/Articles/News/News/Oracle-to-acquire-Endeca-78377.aspx

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  Industry Watch

New BI on-demand solution powered by SAP HANA

SAP has introduced SAP BusinessObjects Business Intelligence OnDemand, powered by SAP HANA. The solution enables companies to analyze data in real time cost-effectively, according to SAP.

Reporting and ad hoc...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/New-BI-on-demand-solution-powered-by-SAP-HANA-78437.aspx

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  Inside KMWorld

KM facilitates workload for insurers

By storing and sharing claims electronically, the company has reduced turnaround times by 47 percent...

Insurance companies are using knowledge management solutions to generate reports, manage content and provide better customer service.

Insurers often depend on third-party administrators to manage some or all of the claims process,...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-facilitates-workload-for-insurers-77887.aspx

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  KM In Practice

Gauging MLB fan sentiment

The University of Southern California (USC) Annenberg Innovation Lab and IBM are conducting a social media analysis project in connection with Major League Baseball...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Gauging-MLB-fan-sentiment-78466.aspx

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A Big Data Architecture for Search

Big data has the potential to transform the way we all do business. The gradual merging of enterprise search into the big data world is not a one-way street. For sure, the technologies, skills and expertise, built up over two decades by folks in the enterprise search space, are critical to the effective use of unstructured content in big data applications. Various recent acquisitions testify to this. As a company, we have resisted the temptation to simply slap on a big data label, and follow fashion. Instead, we've asked questions such as, "How can we use big data technologies to improve search systems?"....

Read more of the Best Practices in Analytics for Big Data White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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