Don't miss KMWorld 2015, Taxonomy Boot Camp, SharePoint Symposium and Enterprise Search, Nov. 2-5 in DC.
Wednesday, October 26, 2011

KMWorld 2011 offers attendees the opportunity to hear presentations from experts like Carla O’Dell, President of APQC and Author of The New Edge in Knowledge. Her nonprofit organization helps organizations adapt to rapidly changing environments and succeed in a competitive marketplace. Carla O’Dell is a keynote speaker and will present the session Let the Networks Be Your Guide: Search in a 2.0 World. She will share the latest findings from APQC’s KM research and will give examples as to how best practice organizations are using 2.0 to enhance search results.

Learn more here

  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
The problem with the world is that the intelligent people are full of doubts, while the stupid ones are full of confidence. — Charles Bukowski
  Breaking News

OpenText enhances Email Management for Microsoft Exchange

Offers advanced e-mail archive migration

OpenText has launched a new version of its e-mail management solution that improves support for global deployments. The company says its new release of Email Management for Microsoft Exchange,...

Continue Here:

Return to Contents

Oracle to acquire Endeca

Deal expands value of unstructured data

Oracle has announced an agreement to buy Endeca, a provider of unstructured data management, Web commerce and business intelligence solutions. Endeca's core technology, the MDEX Engine, enables...

Continue Here:

Return to Contents

  Industry Watch

New BI on-demand solution powered by SAP HANA

SAP has introduced SAP BusinessObjects Business Intelligence OnDemand, powered by SAP HANA. The solution enables companies to analyze data in real time cost-effectively, according to SAP.

Reporting and ad hoc...

Continue Here:

Return to Contents

  Inside KMWorld

KM facilitates workload for insurers

By storing and sharing claims electronically, the company has reduced turnaround times by 47 percent...

Insurance companies are using knowledge management solutions to generate reports, manage content and provide better customer service.

Insurers often depend on third-party administrators to manage some or all of the claims process,...

Continue Here:

Return to Contents

  KM In Practice

Gauging MLB fan sentiment

The University of Southern California (USC) Annenberg Innovation Lab and IBM are conducting a social media analysis project in connection with Major League Baseball...

Continue Here:

Return to Contents

Putting the Content Back in Enterprise Content Management

Enterprise content management systems have truly changed the way organizations work. The big players—EMC Documentum, IBM FileNet, Microsoft SharePoint and OpenText—have in many ways transformed day-to-day document-centric processes, helping to automate tedious manual tasks and increase business efficiency. Still, something is missing; we haven't quite achieved panacea... yet . . . .

To read more of this  Best Practices in Enterprise Content Management article, Click Here.

KMWorld Web Events
Coming October 20, 2015
Better Outcomes with Less Effort
The forces of digital disruption and the shifting work styles of next-generation employees are requiring organizations to become more focused and responsive to the needs of both customers and employees than ever before. By empowering your agents with the right tools, you make life easier for your customers by giving them the right answers to their questions the first time.

Coming October 27, 2015
The Future Of KM
Knowledge management has hit plenty of bumps in the road over the years. KM has been frequently the target of disbelievers and dubious bean-counters. Those days are gone. Thanks to recent advances in better analytics and less expensive start-up costs, KM is now back in favor of the ruling class, and adopted widely by the working class, too.

Coming November 10, 2015
Where Are We With Search?
Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

Coming December 01, 2015
One of the most expensive, and information-intensive, processes in business today. And in 2015, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in January 2016***
Best Practices in BPM & Case Management

The Case for Case Management

By now we’ve all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over… just in a better way. Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it “Case and Business Process Management.”

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper—"Best Practices in BPM and Case Management.”

And you can do that by contacting:

Kathy Rogals

Collaboration Solutions [October 2015]

Information Governance [September 2015]

KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
JW Marriott, Washington, DC
Nov 02, 2015 - Nov 05, 2015
Gaylord Texan Hotel & Convention Center, Grapevine, TX (Dallas area)
Nov 02, 2015 - Nov 04, 2015
JW Marriott, Washington DC
Nov 02, 2015 - Nov 03, 2015
JW Marriott, Washington, DC
Nov 03, 2015 - Nov 05, 2015
JW Marriott, Washington DC
Nov 04, 2015 - Nov 05, 2015

Search KMWorld