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Wednesday, October 26, 2011


KMWorld 2011 offers attendees the opportunity to hear presentations from experts like Carla O’Dell, President of APQC and Author of The New Edge in Knowledge. Her nonprofit organization helps organizations adapt to rapidly changing environments and succeed in a competitive marketplace. Carla O’Dell is a keynote speaker and will present the session Let the Networks Be Your Guide: Search in a 2.0 World. She will share the latest findings from APQC’s KM research and will give examples as to how best practice organizations are using 2.0 to enhance search results.

Learn more here

  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
I never could have done what I have done without the habits of punctuality, order and diligence, without the determination to concentrate myself on one subject at a time. — Charles Dickens
  Breaking News

OpenText enhances Email Management for Microsoft Exchange

Offers advanced e-mail archive migration

OpenText has launched a new version of its e-mail management solution that improves support for global deployments. The company says its new release of Email Management for Microsoft Exchange,...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-enhances-Email-Management-for-Microsoft-Exchange-78388.aspx

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Oracle to acquire Endeca

Deal expands value of unstructured data

Oracle has announced an agreement to buy Endeca, a provider of unstructured data management, Web commerce and business intelligence solutions. Endeca's core technology, the MDEX Engine, enables...

Continue Here: http://www.kmworld.com/Articles/News/News/Oracle-to-acquire-Endeca-78377.aspx

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  Industry Watch

New BI on-demand solution powered by SAP HANA

SAP has introduced SAP BusinessObjects Business Intelligence OnDemand, powered by SAP HANA. The solution enables companies to analyze data in real time cost-effectively, according to SAP.

Reporting and ad hoc...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/New-BI-on-demand-solution-powered-by-SAP-HANA-78437.aspx

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  Inside KMWorld

KM facilitates workload for insurers

By storing and sharing claims electronically, the company has reduced turnaround times by 47 percent...

Insurance companies are using knowledge management solutions to generate reports, manage content and provide better customer service.

Insurers often depend on third-party administrators to manage some or all of the claims process,...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-facilitates-workload-for-insurers-77887.aspx

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  KM In Practice

Gauging MLB fan sentiment

The University of Southern California (USC) Annenberg Innovation Lab and IBM are conducting a social media analysis project in connection with Major League Baseball...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Gauging-MLB-fan-sentiment-78466.aspx

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Five Trends in Enterprise Video

Video is becoming a preferred vehicle through which enterprises communicate to their employees, partners, prospects, customers and more. In fact, according to Cisco, the sum of all forms of video will exceed 86% of global consumer traffic by 2016. And according to Gartner, the amount of video in the enterprise is increasing at rates varying from 50% to 200%, annually . . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in January 2015***
 
Best Practices in BPM & Case Management

The Case for Case Management

By now we’ve all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over… just in a better way. Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it “Case and Business Process Management.” 

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper—"Best Practices in BPM and Case Management.” And you can do that by contacting:

 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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