Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, June 14, 2011

Enterprise 2.0

Don’t miss collaboration’s defining event, Enterprise 2.0 Boston, June 20-23, 2011. Attend to learn how to leverage web 2.0 based technologies, focused on how real customers use the latest technologies. See 40+ leading exhibitors and learn about key social business topics including unified communications, social tools and technology, people, culture and internal communications (IC), mobile, community management, analytics and more.

Register Today with Code CPBDEB55 and save 25% off passes or for a Free Expo Pass.

  Table of Contents
Breaking News Inside KMWorld
  • Social software sustains collaboration
    "The best way for people to share knowledge and be creative is by working closely in a community environment, so we wanted a solution that brought people together..."
KM In Practice
Quote of the Week
[One's] mind, once stretched by a new idea, never regains its original dimensions. — Oliver Wendell Holmes
  Breaking News

Changes in Latitude from Endeca

Plus new customer experience management steps to the front

Endeca Technologies has released a major version of its business intelligence platform. Targeting Global 2000 companies, Endeca says, Latitude 2 has been engineered to address the “big data” challenge...

Continue Here: http://www.kmworld.com/Articles/News/News/Changes-in-Latitude-from-Endeca-76045.aspx

Return to Contents


The social contact center

Attensity lifts veil on Respond 5.1

Attensity, a pioneer in text analytics solutions for customer experience management (CEM), has launched a new version of Respond, its application said to be designed for the next-generation multichannel...

Continue Here: http://www.kmworld.com/Articles/News/News/The-social-contact-center-76044.aspx

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Unified, predictive decisioning

Pegasystems brings new tools to BPM

Pegasystems has announced the latest version of Pega BPM, which is said to give business users a unified environment of BPM and business rules with advanced analytics to predict...

Continue Here: http://www.kmworld.com/Articles/News/News/Unified-predictive-decisioning-76042.aspx

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  Inside KMWorld

Social software sustains collaboration

"The best way for people to share knowledge and be creative is by working closely in a community environment, so we wanted a solution that brought people together..."

Enterprise social software has its share of hype, but that doesn't mean it can't be successful. This fast-growing market will reach $1 billion in 2012, according to Gartner. Software...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Social-software-sustains-collaboration-75639.aspx

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  KM In Practice

Logistically speaking, BI helps

AJ Logistics has launched a business intelligence (BI) application that lets clients track projects, obtain status updates, update inventory data and other tasks using their iPhones, iPads and other...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Logistically-speaking-BI-helps-76041.aspx

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Pro-Tips for Taking Control of E-Discovery

Helping corporate legal departments leverage true-SaaS technology and intelligent discovery. Corporate legal departments are on a quest to lower costs and gain control. In fact, one study claims 57% of in-house counsel spend $1 million-plus on e-discovery annually. Additionally, 79% of in-house counsel say they're less reliant on outside resources, redirecting the work in-house. After years of looking at legal operations such as billing, matter management and renegotiating contracts with law firms, cost cutting's low-hanging fruit has been harvested. Now, new approaches are required if corporations are to improve their efficiency and effectiveness, while stemming the spiraling costs of e-discovery…

To read more of this Best Practices for E-Discovery White Paper article, Click Here.

KMWorld Web Events
Coming June 21, 2016
Best Practices in Enterprise Video and Digital Asset Management
The world has changed from "document-centric" to "everything-centric." The value in video, sound, even still photographs has gradually become more obvious - and important - to business managers worldwide. As a result, subjects such as storage requirements, format adapters, and viewing tools have also grown in concern.

Coming July 26, 2016
Leveraging Information and Text Analytics in Your Organization
Determining what additional insights can be gleaned from existing content is becoming a critical skill for today's information managers. Text analytics will be a new frontier for just about everybody. The ability to analyze, examine, cull out the garbage and discover the gems is the new effort at work in the information and document management business.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July/August 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in July/August 2016***
Best Practices in INTELLIGENT SEARCH

FINDING FINDABILITY
For years, the focus of search was mainly on, well, searching. How to arrange information for better search; how to eliminate the garbage for better search; how to store things for better search....on and on. Now, the smartest minds are focused on "finding." That's the ultimate goal -- finding what people need to do their jobs and make better decisions. Search serves no purpose if the user can't find the things he or she wants. That's why the next KMWorld White Paper is focused on "finding" the right answer at the right time.

"Best Practices in Intelligent Search" — if you think you play a role in this great task, then get involved with your story and position in this market. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com 
561-483-5190

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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