Tuesday, June 14, 2011

Enterprise 2.0

Don’t miss collaboration’s defining event, Enterprise 2.0 Boston, June 20-23, 2011. Attend to learn how to leverage web 2.0 based technologies, focused on how real customers use the latest technologies. See 40+ leading exhibitors and learn about key social business topics including unified communications, social tools and technology, people, culture and internal communications (IC), mobile, community management, analytics and more.

Register Today with Code CPBDEB55 and save 25% off passes or for a Free Expo Pass.

  Table of Contents
Breaking News Inside KMWorld
  • Social software sustains collaboration
    "The best way for people to share knowledge and be creative is by working closely in a community environment, so we wanted a solution that brought people together..."
KM In Practice
Quote of the Week
“... there is no shame in not knowing. The problem arises when irrational thought and attendant behavior fill the vacuum left by ignorance.” — Neil deGrasse Tyson
  Breaking News

Changes in Latitude from Endeca

Plus new customer experience management steps to the front

Endeca Technologies has released a major version of its business intelligence platform. Targeting Global 2000 companies, Endeca says, Latitude 2 has been engineered to address the “big data” challenge...

Continue Here: http://www.kmworld.com/Articles/News/News/Changes-in-Latitude-from-Endeca-76045.aspx

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The social contact center

Attensity lifts veil on Respond 5.1

Attensity, a pioneer in text analytics solutions for customer experience management (CEM), has launched a new version of Respond, its application said to be designed for the next-generation multichannel...

Continue Here: http://www.kmworld.com/Articles/News/News/The-social-contact-center-76044.aspx

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Unified, predictive decisioning

Pegasystems brings new tools to BPM

Pegasystems has announced the latest version of Pega BPM, which is said to give business users a unified environment of BPM and business rules with advanced analytics to predict...

Continue Here: http://www.kmworld.com/Articles/News/News/Unified-predictive-decisioning-76042.aspx

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  Inside KMWorld

Social software sustains collaboration

"The best way for people to share knowledge and be creative is by working closely in a community environment, so we wanted a solution that brought people together..."

Enterprise social software has its share of hype, but that doesn't mean it can't be successful. This fast-growing market will reach $1 billion in 2012, according to Gartner. Software...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Social-software-sustains-collaboration-75639.aspx

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  KM In Practice

Logistically speaking, BI helps

AJ Logistics has launched a business intelligence (BI) application that lets clients track projects, obtain status updates, update inventory data and other tasks using their iPhones, iPads and other...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Logistically-speaking-BI-helps-76041.aspx

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The Alarming State of Traditional BPMS

It's no secret that productivity is the key to successful business. More and more companies nowadays are turning to automating process management to facilitate business growth, increase productivity and reduce costs. They pay close attention to the business process management (BPM) concept—a systematic approach to making an organization's workflow more efficient and improving business performance outcomes and operational agility. . . .

Read more of the Best Practices in BPM & Case Management White Paper. Click here .

KMWorld Web Events
Coming July 29, 2014
Discovery Dilemma: Volume-to-Relevance
s your organization proactively governing data in advance of litigation matters? Do you have complete visibility across your data sources? Are you able to identify and collect only the smallest legally defensible data to reduce downstream legal costs? To learn more about streamlining litigation costs and risks, join us for this insightful webinar "Discovery Dilemma: Volume-to-Relevance," brought to you by KMWorld, kCura and IBM.

Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 12, 2014 - Aug 13, 2014
Gaylord Convention Center, National Harbor, Maryland
Sep 03, 2014 - Sep 05, 2014
Gaylord Palms Resort and Convention Center, Kissimmee, FL
Sep 08, 2014 - Sep 10, 2014
Walt Disney World Dolphin, Walt Disney World Swan, and Disney's Yacht and Beach Club Resorts and Disney's Boardwalk, Orlando, FL
Oct 05, 2014 - Oct 09, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014

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