Tuesday, June 14, 2011

Enterprise 2.0

Don’t miss collaboration’s defining event, Enterprise 2.0 Boston, June 20-23, 2011. Attend to learn how to leverage web 2.0 based technologies, focused on how real customers use the latest technologies. See 40+ leading exhibitors and learn about key social business topics including unified communications, social tools and technology, people, culture and internal communications (IC), mobile, community management, analytics and more.

Register Today with Code CPBDEB55 and save 25% off passes or for a Free Expo Pass.

  Table of Contents
Breaking News Inside KMWorld
  • Social software sustains collaboration
    "The best way for people to share knowledge and be creative is by working closely in a community environment, so we wanted a solution that brought people together..."
KM In Practice
Quote of the Week
Good judgment comes from experience, and a lot of that comes from bad judgment. — Will Rogers
  Breaking News

Changes in Latitude from Endeca

Plus new customer experience management steps to the front

Endeca Technologies has released a major version of its business intelligence platform. Targeting Global 2000 companies, Endeca says, Latitude 2 has been engineered to address the “big data” challenge...

Continue Here: http://www.kmworld.com/Articles/News/News/Changes-in-Latitude-from-Endeca-76045.aspx

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The social contact center

Attensity lifts veil on Respond 5.1

Attensity, a pioneer in text analytics solutions for customer experience management (CEM), has launched a new version of Respond, its application said to be designed for the next-generation multichannel...

Continue Here: http://www.kmworld.com/Articles/News/News/The-social-contact-center-76044.aspx

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Unified, predictive decisioning

Pegasystems brings new tools to BPM

Pegasystems has announced the latest version of Pega BPM, which is said to give business users a unified environment of BPM and business rules with advanced analytics to predict...

Continue Here: http://www.kmworld.com/Articles/News/News/Unified-predictive-decisioning-76042.aspx

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  Inside KMWorld

Social software sustains collaboration

"The best way for people to share knowledge and be creative is by working closely in a community environment, so we wanted a solution that brought people together..."

Enterprise social software has its share of hype, but that doesn't mean it can't be successful. This fast-growing market will reach $1 billion in 2012, according to Gartner. Software...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Social-software-sustains-collaboration-75639.aspx

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  KM In Practice

Logistically speaking, BI helps

AJ Logistics has launched a business intelligence (BI) application that lets clients track projects, obtain status updates, update inventory data and other tasks using their iPhones, iPads and other...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Logistically-speaking-BI-helps-76041.aspx

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Four Tips to Optimize Search in Your Knowledge Management System

Search is a critical component of any knowledge management system. Yet, the search function of many systems returns poor results, not because of poor technology, but rather because the search function didn't anticipate the correct user behavior. The following four tips will help you optimize the search function in your knowledge management system to improve the results for your customers. . . .

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming June 16, 2015
Pay-As-You-Go Cloud Services
The SaaS model has changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction.

Coming June 30, 2015
Big Data
Here's your chance to explain how a big data solution can help businesses that are buried in information but unable to retrieve answers.

Coming July 28, 2015
The Impact of Mobile
It's hard to imagine a larger effect than "BYOD" (bring your own device) has had on the everyday activity or knowledge workers. The ability to take work home and conduct business during down hours had changed the landscape.

KMWorld White Paper Series

***Coming in September 2015***

Best Practices in Information Governance

Information is by nature non-governable.

But people are, and whether you use automation or polices or both, the way people USE information can be controlled. And there are plenty of solutions available to help you do it. If you have compliance, or regulatory or legal-risk issues—and that describes everyone—there is some answer for your information governance quandary.

This KMWorld White Paper will look for the best solutions in managing and leveraging business and organizational assets to improve performance and protect against risk. Is your company providing these solutions ?

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

Analytics for Big Data [March 2015]

E-Discovery [February 2015]

BPM and Case Management [January 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord Texan, Grapevine, TX (Dallas area)
Jun 01, 2015 - Jun 03, 2015
Gaylord National, National Harbor, MD
Jun 08, 2015 - Jun 11, 2015
Arlington, VA
Jun 22, 2015 - Jun 24, 2015
Hyatt Regency, San Francisco, CA
Jul 13, 2015 - Jul 14, 2015
Sonesta Hotel, Philadelphia, PA
Aug 12, 2015 - Aug 13, 2015

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