Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, June 07, 2011

Sponsored by: KMWorld Roundtable



Coming June 14, 2011
Moving Beyond E-mail Management To Information Governance




  Table of Contents
Breaking News Inside KMWorld
  • The path to business process transformation
    Business process transformation is hard work-involving many business skills and methodologies, like leadership, communications, business acumen and making the financial case. But at its heart, the road to transformation for the project team centers on finding the right balance of skills between understanding business needs, applying process disciplines and implementing technology...
KM In Practice
Quote of the Week
Wonder rather than doubt is the root of all knowledge.  — Abraham Joshua Heschel
  Breaking News

The wisdom of the commons

Acquia releases Drupal Commons 1.6

Acquia has announced Drupal Commons 1.6, which is said to offer a complete set of social software tools. The new version of Commons allows companies to get all of...

Continue Here: http://www.kmworld.com/Articles/News/News/The-wisdom-of-the-commons-75880.aspx

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Kofax and Pegasystems partner

Technology and marketing alliance

Kofax and Pegasystems have formed a strategic alliance to support mutual customers implementing business process management applications that require document and information capture solutions.

Kofax reports...

Continue Here: http://www.kmworld.com/Articles/News/News/Kofax-and-Pegasystems-partner-75878.aspx

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Stiffening security

PAETEC enhances hosted e-mail and Web offerings

PAETEC reports it has significantly enhanced its Hosted E-mail Security and Hosted Web Security solutions to tackle the ever-growing threats to business networks.

The company explains that the improvements to...

Continue Here: http://www.kmworld.com/Articles/News/News/Stiffening-security-75875.aspx

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  Inside KMWorld

The path to business process transformation

Business process transformation is hard work-involving many business skills and methodologies, like leadership, communications, business acumen and making the financial case. But at its heart, the road to transformation for the project team centers on finding the right balance of skills between understanding business needs, applying process disciplines and implementing technology...

Business process pros live an exciting life-operating at the intersection of business and technology, while bringing process methodologies, business knowledge and technology insights into business transformation initiatives. However, finding the right...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-path-to-business-process-transformation-75124.aspx

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  KM In Practice

Construction company migrates content to SharePoint 2010

Winter Park Construction, with employees and construction sites nationwide, uses a SharePoint portal to help manage its project documentation. WPC needed a migration strategy for moving to SharePoint 2010...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Construction-company-migrates-content-to-SharePoint-2010-75874.aspx

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Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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