Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Thursday, April 21, 2011

Focus on Intelligent Search at Enterprise Search Summit

This intense, 2-day conference will bring together the best and brightest minds in the industry to help you learn how to make the most of your content and knowledge assets. Based on real-world experience, case studies, and expert insights, Enterprise Search Summit will empower employees through the effective use of search tools and techniques.

Join us. Register Today

  Table of Contents
Breaking News Industry Watch Inside KMWorld
  • E-mail: still the one
    Despite its drawbacks, e-mail continues to be the primary mode of collaboration for work teams...
KM In Practice
Quote of the Week
Wonder rather than doubt is the root of all knowledge.  — Abraham Joshua Heschel
  Breaking News

Online marketing engagement optimization

FatWire unveils Content Server 7.6

FatWire has released a new version of its Web content management (WCM) platform. Content Server 7.6 is said to provide new tools to speed and streamline the process of...

Continue Here: http://www.kmworld.com/Articles/News/News/Online-marketing-engagement-optimization-75034.aspx

Return to Contents


Adding Activiti to Alfresco Community 3.4

Preview release integrates workflow and lightweight BPM

Alfresco has announced a preview release of Activiti integrated with Alfresco Community 3.4. Compliant with the industry standard BPMN 2.0, the Activiti integration is said to extend...

Continue Here: http://www.kmworld.com/Articles/News/News/Adding-Activiti-to-Alfresco-Community-3.4-75033.aspx

Return to Contents


  Industry Watch

ZyLAB tackles sound files: E-discovery audio search

ZyLAB has unveiled its Audio Search Bundle, a desktop software product engineered to identify relevant audio clips from multimedia files and from business tools such as fixed-line telephone, VOIP,...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/ZyLAB-tackles-sound-files-E-discovery-audio-search-75035.aspx

Return to Contents


  Inside KMWorld

E-mail: still the one

Despite its drawbacks, e-mail continues to be the primary mode of collaboration for work teams...

People complain about it, they feel overwhelmed by it, but still they click “Send” and another e-mail is on its way. The application we love to hate, e-mail is pervasive and...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/E-mail-still-the-one-74509.aspx

Return to Contents


  KM In Practice

Automotive software gets boost from MarkLogic

Mitchell 1, a division of Snap-on, wanted a technology that would process information from multiple sources in different formats, while being searchable. The solution would be the...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Automotive-software-gets-boost-from-MarkLogic-75032.aspx

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Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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