Register now for the KMWorld Conference, November 14-17, 2016, Washington, DC
Tuesday, January 18, 2011
Sponsored by: Enterprise Search Summit

Enterprise Search Summit

"Work smarter, not harder."

We've all heard the old adage and the good news is that search tools can help make that lofty goal a reality. Enterprise Search Summit 2011, held May 10-11 at the Hilton New York, will focus on Intelligent Search. We'll bring together the best and brightest minds in the industry to help attendees learn how to make the most of their content and knowledge assets and empower employees through the effective use of search tools and techniques.

Learn more about the premiere event in enterprise search!
  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression. — Sir John Harvey-Jones
  Breaking News

Adobe gets even more technical

Announces Technical Communication Suite 3

Adobe has unveiled Technical Communication Suite 3, the latest version of what it calls a complete single-source authoring and multi-device publishing toolkit for the creation and publication of rich,...

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ABBYY goes online

New portal for document and language services

ABBYY has announced ABBYY Online, a cloud solution to provide 24/7 access to document management, data capture and linguistic solutions to users located anywhere in the world.


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Cambridge Semantics and Cray partner

Take on enterprise data analytics

Cambridge Semantics, a provider of semantic-technology-powered application development tools, has announced an agreement with supercomputer provider Cray Inc. to collectively develop and market high performance data solutions....

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  Inside KMWorld

Records management evolves to information governance

It’s not your parents’ records management anymore. Old-fashioned library services, full of retention schedules and version control, recede into the wallpaper. Now new media, hosted solutions, e-discovery, contextual analytics, cloud computing...

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  KM In Practice

New online customer care suite for NPR

National Public Radio (NPR) has new online capabilities through its Web site that which allow it to provide seamless customer service across all support channels and maintain the loyalty...

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More to Intelligent Search than Meets the Eye

According to the Association of Information and Image Management (AIIM), search is the art and science of making content easy to find. It seems like a simple request: make content findable. Unfortunately, for enterprises dealing with massive and growing volumes of content, it is almost never that easy…

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.

KMWorld Web Events
Coming November 08, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

Coming November 15, 2016
What Cloud Solutions Can Most Affect Your Enterprise
The SaaS model has already changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. There is now little doubt that cloud services and solutions can really be trusted to deliver many of the same capabilities, security, and service levels as those delivered by traditional IT. But where does the cloud fit into your organization?

Coming December 06, 2016
The Future of Content Management
Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in January 2017***
Best Practices in BPM & Case Management

The Case for Case Management

By now we've all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over? just in a better way. 

Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. 

We call it Case and Business Process Management.

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper ?"Best Practices in BPM and Case Management."

And you can do that by contacting:

Kathy Rogals


Cognitive Computing [October 2016]

Information Governance [September 2016]

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
JW Marriott, Washington, DC
Nov 14, 2016 - Nov 17, 2016
JW Marriott, Washington, DC
Nov 14, 2016 - Nov 16, 2016
JW Marriott Washington, DC
Nov 14, 2016 - Nov 16, 2016
JW Marriott, Washington DC
Nov 16, 2016 - Nov 17, 2016
Fairmont Copley Plaza, Boston, MA
Nov 29, 2016 - Nov 30, 2016

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