Tuesday, January 18, 2011
Sponsored by: Enterprise Search Summit

Enterprise Search Summit

"Work smarter, not harder."


We've all heard the old adage and the good news is that search tools can help make that lofty goal a reality. Enterprise Search Summit 2011, held May 10-11 at the Hilton New York, will focus on Intelligent Search. We'll bring together the best and brightest minds in the industry to help attendees learn how to make the most of their content and knowledge assets and empower employees through the effective use of search tools and techniques.

Learn more about the premiere event in enterprise search!
  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Real knowledge is to know the extent of one's ignorance. — Confucius
  Breaking News

Adobe gets even more technical

Announces Technical Communication Suite 3

Adobe has unveiled Technical Communication Suite 3, the latest version of what it calls a complete single-source authoring and multi-device publishing toolkit for the creation and publication of rich,...

Continue Here: http://www.kmworld.com/Articles/News/News/Adobe-gets-even-more-technical-73268.aspx

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ABBYY goes online

New portal for document and language services

ABBYY has announced ABBYY Online, a cloud solution to provide 24/7 access to document management, data capture and linguistic solutions to users located anywhere in the world.

The...

Continue Here: http://www.kmworld.com/Articles/News/News/ABBYY-goes-online-73266.aspx

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Cambridge Semantics and Cray partner

Take on enterprise data analytics

Cambridge Semantics, a provider of semantic-technology-powered application development tools, has announced an agreement with supercomputer provider Cray Inc. to collectively develop and market high performance data solutions....

Continue Here: http://www.kmworld.com/Articles/News/News/Cambridge-Semantics-and-Cray-partner-73265.aspx

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  Inside KMWorld

Records management evolves to information governance

It’s not your parents’ records management anymore. Old-fashioned library services, full of retention schedules and version control, recede into the wallpaper. Now new media, hosted solutions, e-discovery, contextual analytics, cloud computing...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Records-management-evolves-to-information-governance-72918.aspx

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  KM In Practice

New online customer care suite for NPR

National Public Radio (NPR) has new online capabilities through its Web site that which allow it to provide seamless customer service across all support channels and maintain the loyalty...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/New-online-customer-care-suite-for-NPR-73264.aspx

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Three Prerequisites to Addressing Change

Why is change often so tough? We become tied to what we know. We turn our actions into habit. We become comfortable with how things get accomplished. And, it is when this "how" broadly becomes comfortable, that we—as people, as leaders, as technologists, as workers—are at risk of becoming stagnant; our organizations at risk of becoming irrelevant. Especially now in the era that Gartner has aptly coined "Big Change," we have to be open to new ideas, new technologies, new ways of conducting business . . . .

To read more of this Best Practices in BPM and Case Management White Paper article, Click Here.

KMWorld Web Events
Coming July 28, 2015
From Big Data to Total Data Let the Migration Begin
The challenge for today's enterprise is not only just big data, it's adopting a "total data" landscape. We'll be explaining this in our next KMWorld Webcast on Tuesday July 28, 2015. We'll look at integrating various database platforms into consistent models, including Hadoop and MongoDB, and include industry best practices.

Coming August 25, 2015
Content Analysis
Following on the big data issue, determining what content contains is a critical skill for 2015 information managers. Text analytics is the new frontier for just about everybody in this business. The ability to analyze, examine, cull out the crap and discover the gems is the new effort at work in the document management business. Let us know where you are in delivering that promise.

Coming September 22, 2015
Content Management
Content management still plays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

Coming October 20, 2015
Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

KMWorld White Paper Series

***Coming in October 2015***

Best Practices in WEB CONTENT MANAGEMENT

MASTER YOUR WEBSITE
Take Control of Content

Web content management has two major components: 1. What you put on your website; and 2. How you put it there. Web content needs to be succinct, descriptive and accurate. None of those things is easy.

That’s where Web content management tools come into play. By guiding the user through the practice of writing (also called authoring), collaborating, administering (also called following the rules), web content management tools can help every employee, however skilled, to do it right and according to accepted policies.

To what degree are you prepared to manage the fine details involved with Web publishing. Everyone in your company, from marketing to sales to administration has a stake in it. Are you doing right by your site? Find out how in the next KMWorld White Paper, “Best Practices in Web Content Management.”

To participate, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Hyatt Regency, San Francisco, CA
Jul 13, 2015 - Jul 14, 2015
New York Academy of Sciences, NY, NY
Jul 15, 2015 - Jul 16, 2015
Sonesta Hotel, Philadelphia, PA
Aug 12, 2015 - Aug 13, 2015
Gaylord National Resort & Convention Center, National Harbor, MD
Sep 09, 2015 - Sep 11, 2015
Hilton San Diego Bayfront, San Diego, CA
Sep 09, 2015 - Sep 11, 2015

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