Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Thursday, October 14, 2010

Web Event Coming October 26, 2010
Why Content Matters: How to Search, Find and Prosper from Your Information
Join us Tuesday, October 26th, 2010, for a special roundtable Web event to learn which areas of your business can derive the greatest value from information optimization; where enterprise content management and search intersect, and how they complement each other; the criteria for selecting an overall search platform that can be tailored to your specific departmental needs; how to measure ROI on your search implementation; the role that open source search software can play in your efforts to control costs and improve information access; real world use cases; how Enterprise Search 2.0 intersects with enterprise "knowledge ecosystems" including and moving beyond ECM; and the benefits of providing composite views of information that are specific to the needs of different audiences.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Nothing is more terrible than activity without insight.  — Thomas Carlyle
  Breaking News

Truly unified information access

Attivio rolls out new solutions

Attivio has unveiled five unified information access (UIA) solutions, based on its flagship Active Intelligence Engine (AIE).

They include:

AIE for Enterprise Information Integration, which is designed to overcome costly and...

Continue Here: http://www.kmworld.com/Articles/News/News/Truly-unified-information-access-70652.aspx

Return to Contents


Content Analyst and TCDI partner

Extending analytics capabilities

Content Analyst and TCDI have announced a strategic partnership whereby TCDI will incorporate Content Analyst Analytics Technology (CAAT) into its proprietary e-discovery application suites: Discovery WorkFlow and...

Continue Here: http://www.kmworld.com/Articles/News/News/Content-Analyst-and-TCDI--partner-70651.aspx

Return to Contents


IBM buys PSS Systems

Adds to governance suite

IBM has acquired privately held PSS Systems. Terms of the deal were not disclosed.

PSS Systems' software helps organizations analyze, automate and implement information governance policies across electronic...

Continue Here: http://www.kmworld.com/Articles/News/News/IBM-buys-PSS-Systems-70649.aspx

Return to Contents


  KM In Practice

Transforming media management

A content management services company based in London will integrate business process management (BPM) software to generate new, more efficient workflows for projects.

itfc has chosen Active Endpoints’...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Transforming-media-management-70648.aspx

Return to Contents


Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

----------------------------------

***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 08, 2016 - Aug 09, 2016
Manchester Grand Hyatt San Diego, San Diego, CA
Aug 15, 2016 - Aug 17, 2016
Walter E. Washington Convention Center, Washington, DC
Aug 24, 2016 - Aug 24, 2016
Gaylord Texan Hotel & Convention Center, Grapevine, TX (Dallas area)
Sep 19, 2016 - Sep 21, 2016
Toronto, Canada
Sep 21, 2016 - Sep 22, 2016