Tuesday, September 28, 2010

Sponsored by Google

Web Event Coming October 07, 2010
Find, Create, Collaborate: Lightweight is the New Heavyweight
 
During this webinar, we will examine how specific companies within biotech, legal services, hospitality, and professional services firms are exploring lightweight tools that are revitalizing their businesses. In this session, we will explore the impact of web cloud computing on collaboration, the impact of cloud-based collaboration on business culture, and a deep dive into specific companies and industries leading the change.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Curiosity is a call from knowledge. — Toba Beta
  Breaking News

Connecting users to knowledge

TEMIS offers free download

Text analytics provider TEMIS has made available its LuxidBar knowledge discovery service via free public download from its Web site. LuxidBar extends the benefits of content enrichment services to...

Continue Here: http://www.kmworld.com/Articles/News/News/Connecting-users-to-knowledge-70189.aspx

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New service pack from Confirmit

More than 600 changes and improvements

Confirmit, which provides SaaS solutions for customer feedback, employee feedback and market research applications has launched its Horizons Version 15 Service Pack, a set of features and functionality designed...

Continue Here: http://www.kmworld.com/Articles/News/News/New-service-pack-from-Confirmit-70188.aspx

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In praise of information exploitation

Vivisimo releases Velocity 8.0

 Vivisimo has released the newest version of its Velocity platform, which, the company says, introduces features designed to drive quantifiable revenue increases and productivity savings.

Although the new features were...

Continue Here: http://www.kmworld.com/Articles/News/News/In-praise-of-information-exploitation-70185.aspx

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  KM In Practice

Bike company peddles the benefits of BI

Giant Bicycle finds a business intelligence (BI) solution vital to its everyday operations, especially in the sales department, according to a recent press release. The bicycle company has been...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Bike-company-peddles-the-benefits-of-BI-70184.aspx

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Taming Unstructured Data with Text Analytics

It is today widely recognized that the vast majority of information in any business is unstructured data, typically in text format such as reports, filled forms, emails, memos, log entries, transcripts, etc. Most of the time, this rich source of information remains untapped—sometimes because companies are not fully aware of its potential value, more often because of the tremendous effort it takes to sift and dig out information manually from such large volumes. Text mining provides a viable solution. By combining natural language processing, statistical and machine learning techniques, text mining can quickly extract useful information from large collections of documents . . . .

To read more of this Best Practices in Analytics for Big Data White Paper article, Click Here.

KMWorld Web Events
Coming September 22, 2015
Content Management
Content management still plays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

Coming October 20, 2015
Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

Coming November 10, 2015
Where Are We With Search?
Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

Coming December 01, 2015
E-Discovery
One of the most expensive, and information-intensive, processes in business today. And in 2015, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in November/December 2015***
Best Practices for the Mobile Workforce

WORKERS ON THE MOVE

A mobile workforce changes the game in many ways. For one, having workers absent from their desks diminishes the interaction with colleagues—the water fountain/coffee room klatches—that can lead to helpful solutions and emerging insights. That kind of camaraderie should not be taken lightly.

Mobile workers also need a very different infrastructure. There needs to be a means of supporting those who work from their cars, or their homes or from the beach for that matter, that is very different from the in-place systems that have been put in place and are monitored and tested on a usual basis. There is very little in place (in most companies) to ensure that workers “in the field” have effective access via their mobile devices to the same information assets they are accustomed to from their desktops.

The world will get more mobile, not less. Now is the time to address those challenges. What does your company bring to the mobile workforce arena? To participate, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in November/December 2015***
Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 


KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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