Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Thursday, September 16, 2010

New to the World of Taxonomies?

Register now for a Taxonomy Boot Camp Warm-up! It is just one of the many sessions at this year’s event that will explore the state of taxonomies and the technologies involved.  Get ready for 2 days of tightly integrated, interactive session with some of the leading practitioners and thought leaders in taxonomies.

 Register Today and Get Ready for Boot Camp!

  Table of Contents
Breaking News KM In Practice
Quote of the Week
I start with the premise that the function of leadership is to produce more leaders, not more followers.  — Ralph Nader
  Breaking News

CRM meets CPM

Customer process management

Pegasystems has unveiled the latest release of its CRM offering, Customer Process Manager (CPM), which, the company claims, delivers service productivity gains of up to 40 percent or more...

Continue Here: http://www.kmworld.com/Articles/News/News/CRM-meets-CPM-69993.aspx

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Service-oriented BPM

Active Endpoints unveils ActiveVOS 8.0

Active Endpoints has released ActiveVOS V. 8.0. Reported highlights include support for Business Process Management Notation (BPMN) "swim lanes" and support for BPMN 2.0 boundary events, new data access...

Continue Here: http://www.kmworld.com/Articles/News/News/Service-oriented-BPM-69992.aspx

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Agile financial planning

Adaptive Planning rolls out Version 7.0

Adaptive Planning has announced what it describes as a major product release that delivers new features for reporting, application management and data integration. The company claims that V. 7.0...

Continue Here: http://www.kmworld.com/Articles/News/News/Agile-financial-planning-69985.aspx

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  KM In Practice

Redeveloped Web site draws more traffic for financial services firm

Janney Montegomery Scott, a financial services firm and subsidiary of The Penn Mutual Life Insurance Company, has increased its website traffic by 10 to 20 percent and improved its...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Redeveloped-Web-site-draws-more-traffic-for-financial-services-firm-69989.aspx

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ECM is Not Doomed to Fail

ECM is Not Doomed to Fail. Has any enterprise solution ever been as maligned as much and as often as ECM has been over the past few years? Disproportionately high numbers of failed initiatives, endless issues with user adoption, persistent reports of its imminent demise as a business priority… How did the stark reality of ECM's performance end up crash landing so far from its original promise for many organizations? . . . .

To read more of this  Best Practices in Information Governance White Paper article, Click Here.

KMWorld Web Events
Coming February 16, 2016
Technical Knowledge Discovery: How Smart Engineering Organizations Leverage Their Expertise
David Meza, Chief Knowledge Architect at NASA Johnson Space Center will share how his organization is dramatically accelerating engineering research times and enhancing engineering expertise. John Buchowski, Vice President Commercial Product Management for IHS Product Design will highlight best-in-class tools designed to give engineers, scientists and researchers a single point-of-access to internal technical knowledge.

Coming February 23, 2016
Knowledge is Power: How to Use Knowledge Management to Drive Experience
By utilizing Virtual Agent technology, a significant amount of data can be collected and analyzed within your Knowledge Management system, providing your business with actionable insights. This webinar focuses on concrete solutions that will help improve customer experiences and help organizations gain a competitive advantage.

Coming March 15, 2016
Increasing Innovation and Productivity with Collaboration
Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement. Join us for a special roundtable webinar featuring industry experts. Learn how collaboration can increase innovation and productivity in your organization.

KMWorld White Paper Series

***Coming in April 2016***
Best Practices in Enterprise Content Management

ENTERPRISE CONTENT MANAGEMENT: IN TRANSITION. ECM is facing a turning point. Or a tipping point. A shift toward the cloud; a response to social media; a meaningful way to handle the variety of formats… ECM has a difficult way to go.

But not an impossible one. Many vendors are now looking at the new ECM landscape as an opportunity, not an uphill battleground. There are many trusted advisors and worthy partners who are poised to change the way content is treated as value in the world’s organizations. It’s complex, sure, but it’s going to happen.

Let’s learn about your approach to the New World of ECM. Be part of this next KMWorld White Paper: “Best Practices in Enterprise Content Management.” Show the world what the world will soon look like. For details on including your article, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in April 2016***
Best Practices in Knowledge Management for Financial Services

In Financial Services Information is Imperative. There are special challenges facing the financial and banking community:

* Changing terms and regulations
* Providing support for customers and staff
* Implementing the highest level of security to keep customers safe

Solutions for customer relationship management, business process management, reporting and knowledge management must communicate with each other. 

The next KMWorld White Paper: "Best Practices in Knowledge Management for Financial Services " will address this complex landscape. If you have a way to address it, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

E-Discovery [February 2016]

BPM and Case Management [January 2016]

Knowledge Management [November/December 2015]

Mobile Workforce [November/December 2015]

Collaboration Solutions [October 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Mar 14, 2016 - Mar 16, 2016
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Jun 13, 2016 - Jun 16, 2016

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