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Thursday, September 16, 2010

New to the World of Taxonomies?

Register now for a Taxonomy Boot Camp Warm-up! It is just one of the many sessions at this year’s event that will explore the state of taxonomies and the technologies involved.  Get ready for 2 days of tightly integrated, interactive session with some of the leading practitioners and thought leaders in taxonomies.

 Register Today and Get Ready for Boot Camp!

  Table of Contents
Breaking News KM In Practice
Quote of the Week
A moment's insight is sometimes worth a life's experience.  — Oliver Wendell Holmes
  Breaking News

CRM meets CPM

Customer process management

Pegasystems has unveiled the latest release of its CRM offering, Customer Process Manager (CPM), which, the company claims, delivers service productivity gains of up to 40 percent or more...

Continue Here: http://www.kmworld.com/Articles/News/News/CRM-meets-CPM-69993.aspx

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Service-oriented BPM

Active Endpoints unveils ActiveVOS 8.0

Active Endpoints has released ActiveVOS V. 8.0. Reported highlights include support for Business Process Management Notation (BPMN) "swim lanes" and support for BPMN 2.0 boundary events, new data access...

Continue Here: http://www.kmworld.com/Articles/News/News/Service-oriented-BPM-69992.aspx

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Agile financial planning

Adaptive Planning rolls out Version 7.0

Adaptive Planning has announced what it describes as a major product release that delivers new features for reporting, application management and data integration. The company claims that V. 7.0...

Continue Here: http://www.kmworld.com/Articles/News/News/Agile-financial-planning-69985.aspx

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  KM In Practice

Redeveloped Web site draws more traffic for financial services firm

Janney Montegomery Scott, a financial services firm and subsidiary of The Penn Mutual Life Insurance Company, has increased its website traffic by 10 to 20 percent and improved its...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Redeveloped-Web-site-draws-more-traffic-for-financial-services-firm-69989.aspx

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ABCs for Optimizing Your Knowledge Base

A knowledge management system can have tremendous benefits for your employees—providing them consistent, accurate answers to a variety of complex issues and questions, and helping them work more efficiently and effectively. But knowledge bases can be effective only if they contain the right information. For many organizations, determining what knowledge to add to the knowledge base is a big challenge…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming November 29, 2017
6 months to go - General Data Protection Regulation Essentials
With the GDPR compliance deadline of May 2018, we investigate the opportunity to not just meet the regulation but transform and deepen trust and relationships with your customers around their Personal Data. IBM presents a framework for your GDPR journey, describing the common steps and actions.

Coming December 07, 2017
Fostering Sustainable Communities with Office 365
Let's look at the tools you have available in Office 365 today, including SharePoint and Yammer to engage your employees in communities of practice and interest. In this practical webinar, you'll get tips on how to use some of the latest features in Office 365 in addition to how to think about governance and balance in your knowledge management activities.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management plays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in January/February 2018***

Best Practices in BPM and Case Management

The Case for Case Management

By now we've all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over? just in a better way.

Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it Case and Business Process Management.

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper "Best Practices in BPM and Case Management."

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Best Practices in E-Discovery

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. The courts are becoming much more knowledgeable about the discovery of electronic records, and the rules that govern the process. But many organizations are either slow or unknowledgeable about how to protect themselves.

At the same time, that ESI can be of great benefit to many business processes. It should be protected, but not wasted. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practices for E-Discovery," and tell the marketplace how YOU can solve this conflict.

To participate in these White Paper opportunities, contact:

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Knowledge Management [November/December 2017]

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Renaissance Boston Waterfront Hotel, Boston, MA
Nov 28, 2017 - Nov 29, 2017
The Venetian Resort Hotel and Casino, Las Vegas, NV
Dec 04, 2017 - Dec 07, 2017

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