Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Thursday, September 09, 2010

Web Event Coming September 14, 2010
Going Global: Best Practices in International Customer Support Designed to Grow Your Business 
During this informative webinar you’ll learn how savvy companies are enabling local support centers and worldwide online support in many different languages without breaking the customer support budget.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Knowledge is a comfortable and necessary retreat and shelter for us in an advanced age; and if we do not plant it while young, it will give us no shade when we grow old. — Lord Chesterfield
  Breaking News

Analyze THIS

Alterian acquires Intrepid

Alterian has acquired market research and social media analytics consultancy Intrepid in a move designed to strengthen Alterian's  position in social media marketing and its application to...

Continue Here: http://www.kmworld.com/Articles/News/News/Analyze-THIS-69859.aspx

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Managing SharePoint

Open Text's full-service offering

Open Text has announced a set of products and services designed to help enterprise (IT) groups centrally manage large numbers of Microsoft SharePoint 2010 sites from creation through archiving.

The...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-SharePoint-69857.aspx

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From workflow to FreeFlow

Polymita unveils new BPM tools

Polymita has introduced FreeFlow, the next generation in business process management (BPM). Polymita FreeFlow, which enables the implementation of unstructured processes at any time or as a part of...

Continue Here: http://www.kmworld.com/Articles/News/News/From-workflow-to-FreeFlow-69856.aspx

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  KM In Practice

Setting a proactive security policy

A Russian chain of perfume and cosmetics stores has deployed a solution from IBM to prevent customers’ data from being compromised. Rive Gauche, with thousands of workstations...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Setting-a-proactive-security-policy-69854.aspx

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Manage and Secure Cloud Content On-Premises with Synchronization

Business users have always looked for better, faster ways to share information and collaborate. It should come as no surprise that they have readily adopted Microsoft® SharePoint®, Microsoft® SharePoint® Online, and other cloud-based sharing repositories…

To read more of this Best Practices in Enhancing SharePoint White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Sep 19, 2016 - Sep 21, 2016
Toronto, Canada
Sep 21, 2016 - Sep 22, 2016
San Antonio Convention Center, San Antonio, Texas
Sep 25, 2016 - Sep 27, 2016
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Jan 23, 2017 - Jan 25, 2017

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