Just Published - Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional
Thursday, September 09, 2010

Web Event Coming September 14, 2010
Going Global: Best Practices in International Customer Support Designed to Grow Your Business 
During this informative webinar you’ll learn how savvy companies are enabling local support centers and worldwide online support in many different languages without breaking the customer support budget.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Collecting facts is important. Knowledge is important. But if you don't have an imagination to use the knowledge, civilization is nowhere. — Ray Bradbury
  Breaking News

Analyze THIS

Alterian acquires Intrepid

Alterian has acquired market research and social media analytics consultancy Intrepid in a move designed to strengthen Alterian's  position in social media marketing and its application to...

Continue Here: http://www.kmworld.com/Articles/News/News/Analyze-THIS-69859.aspx

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Managing SharePoint

Open Text's full-service offering

Open Text has announced a set of products and services designed to help enterprise (IT) groups centrally manage large numbers of Microsoft SharePoint 2010 sites from creation through archiving.

The...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-SharePoint-69857.aspx

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From workflow to FreeFlow

Polymita unveils new BPM tools

Polymita has introduced FreeFlow, the next generation in business process management (BPM). Polymita FreeFlow, which enables the implementation of unstructured processes at any time or as a part of...

Continue Here: http://www.kmworld.com/Articles/News/News/From-workflow-to-FreeFlow-69856.aspx

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  KM In Practice

Setting a proactive security policy

A Russian chain of perfume and cosmetics stores has deployed a solution from IBM to prevent customers’ data from being compromised. Rive Gauche, with thousands of workstations...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Setting-a-proactive-security-policy-69854.aspx

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SharePoint for Working Productively, ECM for Complying Confidently

Mention the term "information governance" to anyone responsible for originating content—devising engineering specifications, building financial investment strategies, drafting a legal brief—and chances are that eyes will quickly glaze over. Today's knowledge workers engage in collaborative activities requiring a high degree of concentration and mental processing of complex, nuanced information in many different forms, both written and visual. . . .

Read more of the Best Practices in Enhancing SharePoint White Paper. Click here .

KMWorld Web Events
Coming February 17, 2015
Text Analytics in Action: Finding the “Killer Patent”
During this webinar, Evan McAlpine and Ryan Hynes of kCura will walk you step-by-step through the text analytics process and show you how they quickly and efficiently find the needle in the Patent & Trademark Office's haystack of patents. During the live demonstration, you’ll find one "killer patent" and identify solutions to your biggest research obstacles. You'll walk away with a better understanding of how analytics works and how to use it in real-life situations.

KMWorld White Paper Series
***Coming in March 2015***
 
Best Practices in Analytics for Big Data

GETTING THE "BIG" OUT OF DATA

The overriding problem with information is, of course, there's too much of it. And we're not just talking about the 1s and 0s of databases. There's text and email and social media and voice and video, even, to contend with.

But it's not so much the volume or variety of data that is daunting companies today. It's realizing the usefulness and value that is locked away in those data stores. So enterprising organizations are applying analytics tools to locate, associate and deliver key information sources directly to and from their users' many resources.

Find out how analytics is playing a key role in the thriving big data marketplace.

Be part of the next KMWorld White Paper, "Best Practices in Analytics for Big Data." Find out what the big deal is. For details on including your article, please contact:

 
Kathy Rogals
561-483-5190

E-Discovery [February 2015]

BPM and Case Management [January 2015]

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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