Friday, June 25, 2010

Web Event Coming June 29, 2010
The E-Mail Dilemma: Balancing the Risk and the Value
In this special KMWorld Web Event, we'll discuss how to implement proper e-mail management methodologies in day-to-day operations; lower support costs through intelligent message routing; implement proper archiving, searching, text mining and data visualization methodologies to analyze complex stores of e-mail content; align e-mail with social operations to bridge the gap between marketing and the call center; develop proper e-mail management for e-discovery, litigation readiness and information governance; and assess the role of XML and other scalable technology for e-mail management.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Curiosity is a call from knowledge. — Toba Beta
  Breaking News

Real-time awareness

Breakthrough from Darwin Ecosystems

The growing volume of Web 2.0 information causes search engines to rethink their outdated popularity-ranking algorithms by bringing timely social media content to the foreground in an attempt to increase relevance...

Continue Here: http://www.kmworld.com/Articles/News/News/Real-time-awareness-67983.aspx

Return to Contents


AnyDoc partners with Appian

Enhances BPM platform

AnyDoc has reported that it will develop and deliver the document processing solutions to Appian’s business process management (BPM) platform. Through the partnership, AnyDoc will leverage Appian’s...

Continue Here: http://www.kmworld.com/Articles/News/News/AnyDoc-partners-with-Appian-67982.aspx

Return to Contents


Autonomy to acquire CA's governance unit

Includes CA's Records Management

In a move designed to enhance its Meaning Based Governance, Autonomy has announced its intention to acquire CA Technologies' Information Governance business.

The asset acquisition includes CA Records...

Continue Here: http://www.kmworld.com/Articles/News/News/Autonomy-to-acquire-CAs-governance-unit-67981.aspx

Return to Contents


  KM In Practice

Searching for conflicts of interest

A law firm in the United Kingdom is using a search-powered solution to eliminate the hazard of conflicts of interest. Davies Arnold Cooper chose Recommind’s MindServer Search...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Searching-for-conflicts-of-interest-67980.aspx

Return to Contents


Taming Unstructured Data with Text Analytics

It is today widely recognized that the vast majority of information in any business is unstructured data, typically in text format such as reports, filled forms, emails, memos, log entries, transcripts, etc. Most of the time, this rich source of information remains untapped—sometimes because companies are not fully aware of its potential value, more often because of the tremendous effort it takes to sift and dig out information manually from such large volumes. Text mining provides a viable solution. By combining natural language processing, statistical and machine learning techniques, text mining can quickly extract useful information from large collections of documents . . . .

To read more of this Best Practices in Analytics for Big Data White Paper article, Click Here.

KMWorld Web Events
Coming September 22, 2015
Content Management
Content management still plays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

Coming October 20, 2015
Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

Coming November 10, 2015
Where Are We With Search?
Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

Coming December 01, 2015
E-Discovery
One of the most expensive, and information-intensive, processes in business today. And in 2015, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in November/December 2015***
Best Practices for the Mobile Workforce

WORKERS ON THE MOVE

A mobile workforce changes the game in many ways. For one, having workers absent from their desks diminishes the interaction with colleagues—the water fountain/coffee room klatches—that can lead to helpful solutions and emerging insights. That kind of camaraderie should not be taken lightly.

Mobile workers also need a very different infrastructure. There needs to be a means of supporting those who work from their cars, or their homes or from the beach for that matter, that is very different from the in-place systems that have been put in place and are monitored and tested on a usual basis. There is very little in place (in most companies) to ensure that workers “in the field” have effective access via their mobile devices to the same information assets they are accustomed to from their desktops.

The world will get more mobile, not less. Now is the time to address those challenges. What does your company bring to the mobile workforce arena? To participate, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

--------------------------------------------------

***Coming in November/December 2015***
Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 


KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord National Resort & Convention Center, National Harbor, MD
Sep 09, 2015 - Sep 11, 2015
Hilton San Diego Bayfront, San Diego, CA
Sep 09, 2015 - Sep 11, 2015
National Harbor, Maryland
Sep 14, 2015 - Sep 16, 2015
Metro Toronto, Convention Centre, Toronto, ON, Canada
Sep 24, 2015 - Sep 25, 2015
Gaylord National Resort and Convention Center , National Harbor, MD
Oct 05, 2015 - Oct 07, 2015

Search KMWorld

Connect