Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Friday, June 25, 2010

Web Event Coming June 29, 2010
The E-Mail Dilemma: Balancing the Risk and the Value
In this special KMWorld Web Event, we'll discuss how to implement proper e-mail management methodologies in day-to-day operations; lower support costs through intelligent message routing; implement proper archiving, searching, text mining and data visualization methodologies to analyze complex stores of e-mail content; align e-mail with social operations to bridge the gap between marketing and the call center; develop proper e-mail management for e-discovery, litigation readiness and information governance; and assess the role of XML and other scalable technology for e-mail management.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Always listen to the experts. They will tell you what can't be done, and why. Then do it. — Robert A. Heinlein
  Breaking News

Real-time awareness

Breakthrough from Darwin Ecosystems

The growing volume of Web 2.0 information causes search engines to rethink their outdated popularity-ranking algorithms by bringing timely social media content to the foreground in an attempt to increase relevance...

Continue Here: http://www.kmworld.com/Articles/News/News/Real-time-awareness-67983.aspx

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AnyDoc partners with Appian

Enhances BPM platform

AnyDoc has reported that it will develop and deliver the document processing solutions to Appian’s business process management (BPM) platform. Through the partnership, AnyDoc will leverage Appian’s...

Continue Here: http://www.kmworld.com/Articles/News/News/AnyDoc-partners-with-Appian-67982.aspx

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Autonomy to acquire CA's governance unit

Includes CA's Records Management

In a move designed to enhance its Meaning Based Governance, Autonomy has announced its intention to acquire CA Technologies' Information Governance business.

The asset acquisition includes CA Records...

Continue Here: http://www.kmworld.com/Articles/News/News/Autonomy-to-acquire-CAs-governance-unit-67981.aspx

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  KM In Practice

Searching for conflicts of interest

A law firm in the United Kingdom is using a search-powered solution to eliminate the hazard of conflicts of interest. Davies Arnold Cooper chose Recommind’s MindServer Search...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Searching-for-conflicts-of-interest-67980.aspx

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Cisco Capital’s New Approach to Efficiency

Keeping a handle on project efficiency at a large financial institution is not easy. Not to mention having to accurately plan and assign resources so work gets done without wasting time and money. This is especially challenging for global institutions like Cisco Capital, which supports Cisco's vast business and partner network and provides financing solutions across more than 100 countries…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
New York Hilton Midtown, NY, NY
May 09, 2016 - May 11, 2016
Westin Michigan Avenue, Chicago, IL
May 22, 2016 - May 25, 2016
Gaylord Palms Resort & Convention Center, Orlando, FL
Jun 06, 2016 - Jun 08, 2016
Hyatt Regency, San Francisco, CA
Jun 13, 2016 - Jun 14, 2016
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 13, 2016 - Jun 16, 2016

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