Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, April 20, 2010

Web Event Coming April 27, 2010
Making the Most of Your SharePoint Investment
Moderated by KMWorld publisher Andy Moore, our panel of experts will discuss how to expand SharePoint with advanced social computing features including microblogging, communities and social profiles; reduce the reliance on user-driven manual processes by automating the delivery of content and colleague information; discover the key attributes of data protection, archiving and administration initiatives, and review how to develop strategies for your specific organizational needs; make better business decisions, track topics, trends, make connections and react to market conditions; and review available free tools and other solutions that can fortify and optimize your SharePoint backend management initiatives.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Nothing is more terrible than activity without insight.  — Thomas Carlyle
  Breaking News

Speeding up BI

SwiftKnowledge releases Version 9

SwiftKnowledge has unveiled Version 9 of its 100 percent Web-based business intelligence (BI) and business analytics software.

The company says its technology offers full-featured usability and robust analytics capabilities via...

Continue Here: http://www.kmworld.com/Articles/News/News/Speeding-up-BI-66675.aspx

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Updates to Nuxeo Studio

Content automation functionality

Open source enterprise content management (ECM) company Nuxeo has updated its Nuxeo Studio hosted configuration and customization environment with new design features for content automation.

The company reports that by...

Continue Here: http://www.kmworld.com/Articles/News/News/Updates-to-Nuxeo-Studio-66664.aspx

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Managing SharePoint components

Axceler introduces ControlPoint 3.8

Axceler has released Version 3.8 of ControlPoint, which, in addition to routine maintenance updates, adds value by managing more SharePoint components, supporting bulk operations capabilities and enhanced reporting functionality.

Among...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-SharePoint-components-66658.aspx

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  KM In Practice

Protecting content from non-subscribers

At GreenbergMeritz Research & Analytics, research papers are distributed to hundreds of customers via e-mail or through the company’s Web site portal. It’s critical that those materials are maintained...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Protecting-content-from-non-subscribers-66656.aspx

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Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 08, 2016 - Aug 09, 2016
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Aug 15, 2016 - Aug 17, 2016
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Aug 24, 2016 - Aug 24, 2016
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Sep 19, 2016 - Sep 21, 2016
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Sep 21, 2016 - Sep 22, 2016