Tuesday, March 16, 2010
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Cloudy with a Chance of Knowledge

Web Event Coming Monday, March 22nd
Don't get caught in the rain!

Register now for this informative conversation with analyst Sheryl Kingstone, Director of Enterprise Research, at Yankee Group, and Consona's Seth Marlowe. They'll explore the qualities that make a company suited – or not suited – to run customer service and support tools from the Cloud.

Sponsored by: Consona

  Table of Contents
Breaking News KM In Practice
Quote of the Week
It is the mark of an educated mind to be able to entertain a thought without accepting it. — Aristotle
  Breaking News

Cloud-based CMS for SMBs

Alfresco christens beta program

Alfresco has introduced an early-access beta program for Alfresco SMB Edition, which is described as a turnkey, self-managed, ready-to-use, cloud-based appliance designed for Amazon EC2.

The Alfresco SMB...

Continue Here: http://www.kmworld.com/Articles/News/News/Cloud-based-CMS-for-SMBs-65925.aspx

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Socialtext unveils Version 4

New Enterprise 2.0 tools

Socialtext has released a major new version of its namesake social computing platform. The company reports Socialtext 4.0 enables employees to mobilize in new ways around projects, challenges and...

Continue Here: http://www.kmworld.com/Articles/News/News/Socialtext-unveils-Version-4-65924.aspx

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Feedback flexibility

Confirmit introduces Horizons V. 15

Confirmit has announced the launch of Confirmit Horizons Version 15, the new release of its on-demand, multichannel platform for customer feedback, employee feedback and market research applications.

The company says...

Continue Here: http://www.kmworld.com/Articles/News/News/Feedback-flexibility-65923.aspx

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  KM In Practice

BI helps create more efficient medical practice

OrthoCarolina has implemented a Microsoft-based business intelligence (BI) solution that was designed and implemented with the help of Mariner, a BI and performance management solutions provider.

Five years...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/BI-helps-create-more-efficient-medical-practice-65921.aspx

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Three Prerequisites to Addressing Change

Why is change often so tough? We become tied to what we know. We turn our actions into habit. We become comfortable with how things get accomplished. And, it is when this "how" broadly becomes comfortable, that we—as people, as leaders, as technologists, as workers—are at risk of becoming stagnant; our organizations at risk of becoming irrelevant. Especially now in the era that Gartner has aptly coined "Big Change," we have to be open to new ideas, new technologies, new ways of conducting business . . . .

To read more of this Best Practices in BPM and Case Management White Paper article, Click Here.

KMWorld Web Events
Coming July 28, 2015
From Big Data to Total Data Let the Migration Begin
Here's your chance to explain how a big data solution can help businesses that are buried in information but unable to retrieve answers.

KMWorld White Paper Series

***Coming in October 2015***

Best Practices in WEB CONTENT MANAGEMENT

MASTER YOUR WEBSITE
Take Control of Content

Web content management has two major components: 1. What you put on your website; and 2. How you put it there. Web content needs to be succinct, descriptive and accurate. None of those things is easy.

That’s where Web content management tools come into play. By guiding the user through the practice of writing (also called authoring), collaborating, administering (also called following the rules), web content management tools can help every employee, however skilled, to do it right and according to accepted policies.

To what degree are you prepared to manage the fine details involved with Web publishing. Everyone in your company, from marketing to sales to administration has a stake in it. Are you doing right by your site? Find out how in the next KMWorld White Paper, “Best Practices in Web Content Management.”

To participate, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

Analytics for Big Data [March 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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