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Thursday, March 11, 2010
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AIIM International Exposition + Conference
April 20-22, 2010
Pennsylvania Convention Center
Philadelphia, PA

The AIIM International Exposition + Conference is the definitive industry gathering for information management professionals across industries. The event features educational tracks, conference sessions, real-world case studies, an Expo floor showcasing best-in-class solution providers, a SharePoint Summit, networking opportunities, and much more. Visit www.aiimexpo.com for more information.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Always listen to the experts. They will tell you what can't be done, and why. Then do it. — Robert A. Heinlein
  Breaking News

IDOL worship

Autonomy Interwoven enhances WCM

Autonomy Interwoven has announced significant enhancements to its Web content management platform that deliver new capabilities to TeamSite, LiveSite and Autonomy Virage MediaBin. All use Autonomy’s IDOL...

Continue Here: http://www.kmworld.com/Articles/News/News/IDOL-worship-65861.aspx

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Socializing the voice of the customer

Attensity expands its reach

The Attensity Group has unveiled Attensity Analyze for VOC Community Advantage. Analyze for VOC Community Advantage is a hosted solution designed to help companies, government organizations and community partners...

Continue Here: http://www.kmworld.com/Articles/News/News/Socializing-the-voice-of-the-customer-65859.aspx

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Coveo strengthens 2.0 in V. 6.1

New interfaces, analytics, etc.

Coveo has released Version 6.1 of its Enterprise Search Platform, which now features expanded Enterprise 2.0 capabilities, additional connectivity, search analytics and complete desktop and e-mail indexing.

The company explains...

Continue Here: http://www.kmworld.com/Articles/News/News/Coveo-strengthens-2.0-in-V.-6.1-65858.aspx

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  KM In Practice

Komatsu enhances product information delivery

Komatsu, a manufacturer whose products include tractors, dump trucks, hydraulic excavators and a computer-based mine management system, wanted to improve the automation of its technical publication processes. Its internal...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Komatsu-enhances-product-information-delivery-65856.aspx

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Cisco Capital’s New Approach to Efficiency

Keeping a handle on project efficiency at a large financial institution is not easy. Not to mention having to accurately plan and assign resources so work gets done without wasting time and money. This is especially challenging for global institutions like Cisco Capital, which supports Cisco's vast business and partner network and provides financing solutions across more than 100 countries…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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