Thursday, March 11, 2010
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AIIM International Exposition + Conference
April 20-22, 2010
Pennsylvania Convention Center
Philadelphia, PA

The AIIM International Exposition + Conference is the definitive industry gathering for information management professionals across industries. The event features educational tracks, conference sessions, real-world case studies, an Expo floor showcasing best-in-class solution providers, a SharePoint Summit, networking opportunities, and much more. Visit www.aiimexpo.com for more information.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
When the best leader's work is done, the people say, 'We did it ourselves.' — Lao Tzu
  Breaking News

IDOL worship

Autonomy Interwoven enhances WCM

Autonomy Interwoven has announced significant enhancements to its Web content management platform that deliver new capabilities to TeamSite, LiveSite and Autonomy Virage MediaBin. All use Autonomy’s IDOL...

Continue Here: http://www.kmworld.com/Articles/News/News/IDOL-worship-65861.aspx

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Socializing the voice of the customer

Attensity expands its reach

The Attensity Group has unveiled Attensity Analyze for VOC Community Advantage. Analyze for VOC Community Advantage is a hosted solution designed to help companies, government organizations and community partners...

Continue Here: http://www.kmworld.com/Articles/News/News/Socializing-the-voice-of-the-customer-65859.aspx

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Coveo strengthens 2.0 in V. 6.1

New interfaces, analytics, etc.

Coveo has released Version 6.1 of its Enterprise Search Platform, which now features expanded Enterprise 2.0 capabilities, additional connectivity, search analytics and complete desktop and e-mail indexing.

The company explains...

Continue Here: http://www.kmworld.com/Articles/News/News/Coveo-strengthens-2.0-in-V.-6.1-65858.aspx

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  KM In Practice

Komatsu enhances product information delivery

Komatsu, a manufacturer whose products include tractors, dump trucks, hydraulic excavators and a computer-based mine management system, wanted to improve the automation of its technical publication processes. Its internal...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Komatsu-enhances-product-information-delivery-65856.aspx

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Semantic Analysis of Unstructured Data

Big data is a much-hyped subject. In fact, the term is rather misleading because it seems to relate only to the volume of data, while ignoring its heterogeneous nature. Accordingly, the general definition of "big data," as suggested by Gartner, also considers the complexity and variety of data, thus focusing on the relevance of highly heterogeneous and unstructured information and how it can be analyzed in various forms. In particular, apart from the growing network of machines and equipment, social interactions are a further source of big data. With the exchange of messages in a wide variety of formats, on various platforms, and through multiple channels, large amounts of data are generated that demand analysis and interpretation.

Read more of the Best Practices in Analytics for Big Data White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

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  • Customer Relationship Management


Click here to view the current edition and to participate:
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