Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Thursday, July 23, 2009

Web Event Coming July 28, 2009
Are You Ready for E-Discovery? An Expert Panel Discussion
Join four of the country's leading experts on e-discovery, litigation support and information governance in this fast-paced, information-rich roundtable webinar. Our panel of experts will discuss how to prepare information stores for legal action, develop a records plan that enhances the chances of winning, negotiate for a favorable discovery demand, and remain ready for the NEXT lawsuit.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Business has only two functions - marketing and innovation.  — Peter Drucker
  Breaking News

And the survey REALLY said …

Attensity Group offers deep analysis

The Attensity Group has introduced a hosted service for analyzing open-ended questions in surveys.

The Attensity Group says Survey Advantage enables departments within large organizations and government agencies to measure,...

Continue Here: http://www.kmworld.com/Articles/News/News/And-the-survey-REALLY-said--55316.aspx

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Contextware launches KM Profiler

Effective harvesting of knowledge

Contextware has introduced KM Profiler, a new bundled service offering. KM Profiler is said to provide businesses of all sizes an affordable and rapid way to capture the knowledge...

Continue Here: http://www.kmworld.com/Articles/News/News/Contextware-launches-KM-Profiler-55315.aspx

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E-mail e-discovery

Xerox launches new tool

As part of its e-discovery initiative, Xerox Litigation Services has introduced E-mail Analytics, a new offering that tracks e-mail communication patterns, often revealing information previously unknown to...

Continue Here: http://www.kmworld.com/Articles/News/News/E-mail-e-discovery-55314.aspx

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  KM In Practice

Minnesota does more with same level of staff

The Minnesota Child Support Enforcement Division within the state’s Department of Human Services had gone through a staff restructuring and wanted a faster way to maintain and test applications...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Minnesota-does-more-with-same-level-of-staff-55310.aspx

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Cisco Capital’s New Approach to Efficiency

Keeping a handle on project efficiency at a large financial institution is not easy. Not to mention having to accurately plan and assign resources so work gets done without wasting time and money. This is especially challenging for global institutions like Cisco Capital, which supports Cisco's vast business and partner network and provides financing solutions across more than 100 countries…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming May 24, 2016
Managing Knowledge with an Increasingly Mobile and Social Workforce
The ability to take work home (or work from home entirely) and conduct business through social media-driven interaction has changed the entire landscape. But it has also changed businesses, too, as organizations try to cope with a world in which employees walk off the grounds with critical corporate information on their handhelds, and where communication and collaboration don’t necessarily happen by walking to the office next door.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
New York Hilton Midtown, NY, NY
May 09, 2016 - May 11, 2016
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May 22, 2016 - May 25, 2016
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Jun 06, 2016 - Jun 08, 2016
Hyatt Regency, San Francisco, CA
Jun 13, 2016 - Jun 14, 2016
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Jun 13, 2016 - Jun 16, 2016

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