Join Us December 1-3 in Boston at the Gilbane Conference on Content, Collaboration, and Customer Experience
Thursday, April 16, 2009

Web Event Coming April 21, 2009
Sales Enabled CRM: Getting the Most From Your CRM
Join SAVO, Microsoft and KMWorld on Tuesday, April 21, to learn how Sales Enabled CRM is helping organizations equip their front-line sales reps and improve productivity. Brian Study, SVP of Solution Architecture from SAVO and John O'Donnell, Microsoft Dynamics ISV Architect Evangelist from Microsoft Corporation will unveil a groundbreaking, scalable strategy for maximizing the impact of every customer interaction.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
No sooner does man discover intelligence than he tries to involve it in his own stupidity. — Jacques Yves Cousteau
  Breaking News

Putting the spring into SharePoint

SpringCM Sharepoint Cloud Connectors

SpringCM announced that it has launched the first connectivity solution between its software-as-a-service (SaaS) ECM platform and Microsoft Office SharePoint Server 2007 (MOSS 2007). The SpringCM Cloud Connector for...

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Social DAM

Day unleashes CQ 5.2

Day has introduced its new Communiqué (CQ) 5.2 suite, which the company explains offers social collaboration capabilities and digital asset management (DAM) applications tightly coupled with Day’s Web content...

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Library automation

Inmagic releases Genie 3.3

Inmagic has released Genie 3.3, a component of its DB/Text Library Suite, the company’s Web-based integrated library system (ILS) platform. Genie 3.3 bolsters the product’s serials management and configurability...

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  KM In Practice

The tangible benefits of ECM

White Electrical Construction Company wanted to replace a paper-based accounting system that was impairing productivity and reliable services. For decades, the firm, which has 500 employees and $65 million...

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Using a Search-First Migration Strategy to SharePoint 2013

SharePoint 2013 includes many major improvements over previous versions, and upgrading to it can provide significant business value. There are end user-oriented improvements that lead to increased productivity and adoption, architectural and platform enhancements that improve operations and governance, and significant new workload capabilities across BI, Web content management, publishing and more. Better search has consistently been a top request of SharePoint 2010 users and has been a major focus for Microsoft . . . .

To read more of this  Best Practices in Enhancing SharePoint White Paper article, Click Here.

KMWorld Web Events
Coming December 01, 2015
3 ways to optimize search to create the best online self-serve customer support experience
Join David Kay, Principal of David Kay & Associates, and Ben Lack, Senior Director of Marketing and Business Development for Swiftype, to learn more about the business case for a self-service customer experience and get tips for how to implement a search experience that helps the customer find the content they're looking for, fast, and the first time.

Coming December 08, 2015
Challenges, Rules, and Tips for E-Discovery
One of the most expensive, and information-intensive, processes in business today. And in 2016, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in February 2016***
Best Practices for E-Discovery

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. The courts are becoming much more knowledgeable about the discovery of electronic records, and the rules that govern the process. But many organizations are either slow or unknowledgeable about how to protect themselves.

At the same time, that ESI can be of great benefit to many business processes. It should be protected, but not wasted. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practices for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:

Kathy Rogals


***Coming in February 2016***
Best Practices in Digital Asset & Video Management

The emergence of “rich media” and its inevitable impact on business is just beginning. But it’s real--early adopter companies are already taking cues from the media and entertainment industries and are finding the great potential for value locked within their marketing videos, PowerPoint presentations, and training courses.

Will the entire world come to rely on digital assets? Probably not. But where it matters, it matters a lot. And those are the people clamoring right now for the best solution to their digital asset management (DAM) challenges. They want to solve matters surrounding cloud storage, how assets are retrieved, how assets are shared and features for brand management.

This is the time to seek them out and tell your story.

Be part of the next KMWorld White Paper, "Best Practices in Digital & Video Management," and tell the marketplace how YOU can help. For details on including your article, please contact: 

Kathy Rogals

Knowledge Management [November/December 2015]

Mobile Workforce [November/December 2015]

Collaboration Solutions [October 2015]

Information Governance [September 2015]

KM for Customer Experience [July/August 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
Fairmont Copley Plaza, Boston, MA
Dec 01, 2015 - Dec 03, 2015
 Research Reports

Valuable new technology research, analysis, and market intelligence for the KM professional

2009 Trends to Watch: Collaboration & Knowledge Management

Technology markets are changing fast. This brief is essential reading to identify and track the key forces shaping the prospects for your business. By outlining the changes in the market for collaboration and knowledge management (KM), Datamonitor explains which trends will have the biggest impact and highlight who will benefit from the fast-paced developments in this market.

Price: $1,295.00 | Publication Date: January 2009 | More Info...

Additional Reports:

Selecting a Documents & Records Management Vendor

Business Intelligence: Global Market Forecast to 2013

Business Intelligence: Consolidation and Beyond

Document and Records Management: Controlling Information Risk and Aiding Compliance

Understanding Adoption of Business Intelligence Solutions

Click here to see our full listing of reports...

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