Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Thursday, April 16, 2009

Web Event Coming April 21, 2009
Sales Enabled CRM: Getting the Most From Your CRM
Join SAVO, Microsoft and KMWorld on Tuesday, April 21, to learn how Sales Enabled CRM is helping organizations equip their front-line sales reps and improve productivity. Brian Study, SVP of Solution Architecture from SAVO and John O'Donnell, Microsoft Dynamics ISV Architect Evangelist from Microsoft Corporation will unveil a groundbreaking, scalable strategy for maximizing the impact of every customer interaction.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Always listen to the experts. They will tell you what can't be done, and why. Then do it. — Robert A. Heinlein
  Breaking News

Putting the spring into SharePoint

SpringCM Sharepoint Cloud Connectors

SpringCM announced that it has launched the first connectivity solution between its software-as-a-service (SaaS) ECM platform and Microsoft Office SharePoint Server 2007 (MOSS 2007). The SpringCM Cloud Connector for...

Continue Here: http://www.kmworld.com/Articles/News/News/Putting-the-spring-into-SharePoint-53461.aspx

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Social DAM

Day unleashes CQ 5.2

Day has introduced its new Communiqué (CQ) 5.2 suite, which the company explains offers social collaboration capabilities and digital asset management (DAM) applications tightly coupled with Day’s Web content...

Continue Here: http://www.kmworld.com/Articles/News/News/Social-DAM-53460.aspx

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Library automation

Inmagic releases Genie 3.3

Inmagic has released Genie 3.3, a component of its DB/Text Library Suite, the company’s Web-based integrated library system (ILS) platform. Genie 3.3 bolsters the product’s serials management and configurability...

Continue Here: http://www.kmworld.com/Articles/News/News/Library-automation-53459.aspx

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  KM In Practice

The tangible benefits of ECM

White Electrical Construction Company wanted to replace a paper-based accounting system that was impairing productivity and reliable services. For decades, the firm, which has 500 employees and $65 million...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/The-tangible-benefits-of-ECM-53458.aspx

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Cisco Capital’s New Approach to Efficiency

Keeping a handle on project efficiency at a large financial institution is not easy. Not to mention having to accurately plan and assign resources so work gets done without wasting time and money. This is especially challenging for global institutions like Cisco Capital, which supports Cisco's vast business and partner network and provides financing solutions across more than 100 countries…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
New York Hilton Midtown, NY, NY
May 09, 2016 - May 11, 2016
Westin Michigan Avenue, Chicago, IL
May 22, 2016 - May 25, 2016
Gaylord Palms Resort & Convention Center, Orlando, FL
Jun 06, 2016 - Jun 08, 2016
Hyatt Regency, San Francisco, CA
Jun 13, 2016 - Jun 14, 2016
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 13, 2016 - Jun 16, 2016
 Research Reports
 

Valuable new technology research, analysis, and market intelligence for the KM professional

2009 Trends to Watch: Collaboration & Knowledge Management

Technology markets are changing fast. This brief is essential reading to identify and track the key forces shaping the prospects for your business. By outlining the changes in the market for collaboration and knowledge management (KM), Datamonitor explains which trends will have the biggest impact and highlight who will benefit from the fast-paced developments in this market.

Price: $1,295.00 | Publication Date: January 2009 | More Info...

Additional Reports:

Selecting a Documents & Records Management Vendor

Business Intelligence: Global Market Forecast to 2013

Business Intelligence: Consolidation and Beyond

Document and Records Management: Controlling Information Risk and Aiding Compliance

Understanding Adoption of Business Intelligence Solutions

Click here to see our full listing of reports...

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