Thursday, April 16, 2009

Web Event Coming April 21, 2009
Sales Enabled CRM: Getting the Most From Your CRM
Join SAVO, Microsoft and KMWorld on Tuesday, April 21, to learn how Sales Enabled CRM is helping organizations equip their front-line sales reps and improve productivity. Brian Study, SVP of Solution Architecture from SAVO and John O'Donnell, Microsoft Dynamics ISV Architect Evangelist from Microsoft Corporation will unveil a groundbreaking, scalable strategy for maximizing the impact of every customer interaction.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Experience without theory is blind, but theory without experience is mere intellectual play. — Immanuel Kant
  Breaking News

Putting the spring into SharePoint

SpringCM Sharepoint Cloud Connectors

SpringCM announced that it has launched the first connectivity solution between its software-as-a-service (SaaS) ECM platform and Microsoft Office SharePoint Server 2007 (MOSS 2007). The SpringCM Cloud Connector for...

Continue Here: http://www.kmworld.com/Articles/News/News/Putting-the-spring-into-SharePoint-53461.aspx

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Social DAM

Day unleashes CQ 5.2

Day has introduced its new Communiqué (CQ) 5.2 suite, which the company explains offers social collaboration capabilities and digital asset management (DAM) applications tightly coupled with Day’s Web content...

Continue Here: http://www.kmworld.com/Articles/News/News/Social-DAM-53460.aspx

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Library automation

Inmagic releases Genie 3.3

Inmagic has released Genie 3.3, a component of its DB/Text Library Suite, the company’s Web-based integrated library system (ILS) platform. Genie 3.3 bolsters the product’s serials management and configurability...

Continue Here: http://www.kmworld.com/Articles/News/News/Library-automation-53459.aspx

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  KM In Practice

The tangible benefits of ECM

White Electrical Construction Company wanted to replace a paper-based accounting system that was impairing productivity and reliable services. For decades, the firm, which has 500 employees and $65 million...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/The-tangible-benefits-of-ECM-53458.aspx

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Three Tips for Measuring Voice in the Sea of Big Data

Big data is a hot topic in business IT today. But while the term is ubiquitous in today's business and IT publications, it has proved difficult for many companies to understand what big data actually means for them. Individual companies are working to understand what big data sources will be valuable to them, and what the nature of that value is. They are struggling to fully understand what big data sources they already have, what additional sources they need, and how to realize the value of the data in each source.

At the heart of these efforts is the realization that their businesses cannot remain competitive without soliciting and incorporating feedback from all customer sources.

Read more of the Best Practices in Analytics for Big Data White Paper. Click here .

KMWorld Web Events
Coming September 16, 2014
Create a Process-Driven Digital Enterprise
Please join us for an exclusive and free webinar designed specifically for professionals tasked with transforming the business into a digital enterprise. During this one hour webinar, learn about major process pain points in organisations and what you can do about it; benefits from structured processes with agility for ad-hoc collaboration; how you can model, automate, manage, and monitor processes on one platform; and ways to identify the right resources, tools, and areas to maximize return.

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord Convention Center, National Harbor, Maryland
Sep 03, 2014 - Sep 05, 2014
Gaylord Palms Resort and Convention Center, Kissimmee, FL
Sep 08, 2014 - Sep 10, 2014
Walt Disney World Dolphin, Walt Disney World Swan, and Disney's Yacht and Beach Club Resorts and Disney's Boardwalk, Orlando, FL
Oct 05, 2014 - Oct 09, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014
 Research Reports
 

Valuable new technology research, analysis, and market intelligence for the KM professional

2009 Trends to Watch: Collaboration & Knowledge Management

Technology markets are changing fast. This brief is essential reading to identify and track the key forces shaping the prospects for your business. By outlining the changes in the market for collaboration and knowledge management (KM), Datamonitor explains which trends will have the biggest impact and highlight who will benefit from the fast-paced developments in this market.

Price: $1,295.00 | Publication Date: January 2009 | More Info...

Additional Reports:

Selecting a Documents & Records Management Vendor

Business Intelligence: Global Market Forecast to 2013

Business Intelligence: Consolidation and Beyond

Document and Records Management: Controlling Information Risk and Aiding Compliance

Understanding Adoption of Business Intelligence Solutions

Click here to see our full listing of reports...

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