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Thursday, August 21, 2008
  Table of Contents
Breaking News Industry Watch KM In Practice
Quote of the Week
If you want truly to understand something, try to change it. — Kurt Lewin
  Breaking News

Document management 2.0

Xythos moves full speed ahead

Xythos Software, which is known for its document management and collaboration solutions, has announced upgrades to its on-demand, enterprise and Digital Locker (built for the academic market) suites.

Ed Miller,...

Continue Here: http://www.kmworld.com/Articles/News/News/Document-management-2.0-50357.aspx

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XyEnterprise announces ContentaView 3.6

Updated server, capabilities

XyEnterprise has released ContentaView 3.6, an update to its software solution suite for the delivery of interactive, textual and multimedia content via CD-ROM or the Web.

This new version features...

Continue Here: http://www.kmworld.com/Articles/News/News/XyEnterprise-announces-ContentaView-3.6-50356.aspx

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  Industry Watch

Talisma improves search in V. 8.

Advancing knowledgebase performance

Talisma, a provider of customer interaction management software, has introduced Version 8.1 of the Talisma Knowledgebase, which includes significant enhancement to its search capabilities.

Talisma reports that search improvements include:

  KM In Practice

Building a better community of practice

To bring together academics, researchers, public policy makers, administrators and families, the University of Kansas Beach Center on Disability has implemented community of practice technology. The Center has selected...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Building-a-better-community-of-practice-50354.aspx

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E-Discovery: Searching for the Narrative

At its core, e-discovery is about the search for electronic evidence for use in the legal or regulatory process. I recently was with a US Circuit court judge who was very surprised to learn that a company cannot simply run a "Google" type search across all their systems to locate potentially relevant electronically stored information (ESI) for production. This leading jurist's reaction reflects a common misperception about search that plays out in e-discovery…

To read more of this Best Practices for E-Discovery White Paper article, Click Here.

KMWorld Web Events
Coming June 21, 2016
Best Practices in Enterprise Video and Digital Asset Management
The world has changed from "document-centric" to "everything-centric." The value in video, sound, even still photographs has gradually become more obvious - and important - to business managers worldwide. As a result, subjects such as storage requirements, format adapters, and viewing tools have also grown in concern.

Coming July 26, 2016
Leveraging Information and Text Analytics in Your Organization
Determining what additional insights can be gleaned from existing content is becoming a critical skill for today's information managers. Text analytics will be a new frontier for just about everybody. The ability to analyze, examine, cull out the garbage and discover the gems is the new effort at work in the information and document management business.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July/August 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in July/August 2016***
Best Practices in INTELLIGENT SEARCH

FINDING FINDABILITY
For years, the focus of search was mainly on, well, searching. How to arrange information for better search; how to eliminate the garbage for better search; how to store things for better search....on and on. Now, the smartest minds are focused on "finding." That's the ultimate goal -- finding what people need to do their jobs and make better decisions. Search serves no purpose if the user can't find the things he or she wants. That's why the next KMWorld White Paper is focused on "finding" the right answer at the right time.

"Best Practices in Intelligent Search" — if you think you play a role in this great task, then get involved with your story and position in this market. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com 
561-483-5190

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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