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Tuesday, May 07, 2013
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  Table of Contents
Breaking News Inside KMWorld
  • Searching for results
    "It is important to choose the right search technology for the content, and to recognize the need for ongoing tuning..."
KM In Practice
Quote of the Week
It is unwise to be too sure of one's own wisdom. It is healthy to be reminded that the strongest might weaken and the wisest might err. — Mahatma Gandhi
  Breaking News

Securely separating business from personal for BYOD

Accellion integrates MobileIron AppConnect

Accellion has integrated its Mobile App with MobileIron AppConnect. The move allows users to securely share and manage files from their mobile device while separating business and...

Continue Here: http://www.kmworld.com/Articles/News/News/Securely-separating-business-from-personal-for-BYOD-89450.aspx

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MapR taps LucidWorks for Hadoop

Real-time analytics and discovery for big data

MapR Technologies has announced distribution of LucidWorks Search with the MapR Platform for Apache Hadoop. MapR says the move allows customers to perform predictive analytics,...

Continue Here: http://www.kmworld.com/Articles/News/News/MapR-taps-LucidWorks-for-Hadoop-89428.aspx

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‘Omni-channel’ customer service from KANA

Agent, Web, social and mobile

KANA has introduced what it calls the first unified and omni-channel customer service platform to fully meet the demands of the modern customer. The new version of KANA Enterprise...

Continue Here: http://www.kmworld.com/Articles/News/News/%e2%80%98Omni-channel-customer-service-from-KANA-89369.aspx

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  Inside KMWorld

Searching for results

"It is important to choose the right search technology for the content, and to recognize the need for ongoing tuning..."

A strong search capability on e-commerce sites seems like an obvious requirement, yet surprisingly often it is overlooked, to the detriment of the merchandiser. Potential customers who cannot find what...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Searching-for-results-89103.aspx

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  KM In Practice

Improving services and saving money for Oklahoma citizens

Analyzing business processes and consolidating IT projects to achieve savings in software licensing and technology maintenance costs

The state of Oklahoma will improve services to citizens and save about $15 million over the next five years by adopting new data analytics and delivery models, according to...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Improving-services-and-saving-money-for-Oklahoma-citizens-89447.aspx

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Using Systems of Process as a Pathway to IT Modernization
To truly go digital, organizations must make their data intelligent—so that it is working for them, from acquisition throughout the entire document lifecycle.

To read more of this Best Practices in Document Management White Paper article, Click Here.
KMWorld Web Events
Coming July 16, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in August 2019***
Best Practices in Information Governance and Security

Protecting and managing information is one of the toughest challenges facing data-driven organizations today. The sources and endpoints continue to grow in size and variety, from on-premises data centers, to cloud applications and smart devices. Security threats continue to evolve, from “insider” attacks, to sophisticated viruses and ransomware. All the while, new regulatory requirements continue to emerge, from GDPR last year, to the California Consumer Privacy Act on its way in 2020.

The goals are straightforward, but the targets are constantly moving. Right now, the need for effective technologies and processes to optimize the value, access and use of information, improve compliance and e-discovery, and minimize risk is greater than ever.

Key focus areas will include:

• New Data Privacy Regulations • Information Lifecycle Management
• Digital Asset Management • E-Discovery and Compliance Archiving
• Data Analytics • Data Catalogs

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Manchester Grand Hyatt, San Diego, CA
Aug 12, 2019 - Aug 15, 2019
Walter E. Washington Convention Center, Washington, DC
Aug 20, 2019 - Aug 20, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 05, 2019
JW Marriott Washington DC
Nov 05, 2019 - Nov 07, 2019

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