Registration is now open for KMWorld 2019. Register now to join us Nov 4 - 7 in Washington, D.C.
Tuesday, April 23, 2013

E2 Conference
Marriott Copley Place, Boston, MA,  June 17-19, 2013 

E2 is the only event of its kind, bringing together business and technology leaders looking for new ways to evolve their enterprise applications strategy and achieve business value. Join us June 17-19 for three days of 40+ conference sessions and workshops across eight tracks and discover the latest insights in enterprise social software, big data & analytics, mobility, cloud, Saas & APIs, UI/UX, and more. Register today to get the early bird rate and save on the price of passes.

Register with code WEKMWORLD01 and save $200 off the price of Full Event passes, $100 off Conference or get a FREE Expo Pass.

  Table of Contents
Breaking News Inside KMWorld
  • Improving the web experience
    Essential in providing customers with an excellent Web experience is knowledgebase support when the user needs additional information
KM In Practice
Quote of the Week
Reading furnishes the mind only with materials of knowledge; it is thinking that makes what we read ours. — John Locke
  Breaking News

Big data for voice of the customer

Clarabridge launches Version 6.0

Clarabridge has released Version 6.0 of its intelligent customer experience platform, which is designed for listening to, analyzing, operationalizing and measuring the voice of the customer.

New and enhanced features...

Continue Here: http://www.kmworld.com/Articles/News/News/Big-data-for-voice-of-the-customer-89121.aspx

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Pegasystems launches new version of marketing solution

Next-Best-Action for real-time marketing

Pegasystems has announced the latest iteration of it Next-Best-Action Marketing (N-B-A Marketing) solution, which has been engineered to provide real-time cross-sell, up-sell and retention opportunities, and to deliver up...

Continue Here: http://www.kmworld.com/Articles/News/News/Pegasystems-launches-new-version-of-marketing-solution-89086.aspx

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  Inside KMWorld

Improving the web experience

Essential in providing customers with an excellent Web experience is knowledgebase support when the user needs additional information

Knowledge management is helping companies better manage the Web experiences they present to their customers, benefiting both the organizations and users. As the following cases illustrate, the advantages gained can...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Improving-the-web-experience-88516.aspx

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  KM In Practice

Communicating consistently to grow tourism

Project management, terminology identification, in-country translation and quality assurance

Tourism Australia has enlisted the help of SDL to increase the demand for leisure and business travel in that country. Tourism Australia chose SDL’s language translation services...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Communicating-consistently-to-grow-tourism-89120.aspx

Return to Contents


Who To See @ KMWorld 2019
KMWorld is an international gathering place targeted at experts and practitioners in knowledge and information management who seek to make their organizations more effective, collaborative, and innovative through knowledge sharing. Since 2000, Information Today, Inc. has been bringing together thought leaders, experienced practitioners, authors, and storytellers at KMWorld, the largest and most respected knowledge management event in the world.

 Who To See @ KMWorld 2019
, Click Here.
KMWorld Web Events
Coming September 24, 2019
Operate with Agility: The Value of Content in the Modern Digital Organization
Today, people want to create engagement, consume information and add value to content-centric processes, independent of the content’s format or physical location – especially as the volume of content across today’s enterprises continues to explode. Join ASG and Zia Consulting as we share the top 3 best practices in developing cloud strategy.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 15, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October***
Best Practices Report: AI and Cognitive Computing

The following key areas being covered:

· Data Mining · Text Analytics · Natural Language Processing
· Machine Learning · Deep Learning · Insight Engines
· Internet of Things

If you specialize in any of these segments and are looking for a great tool to support not only your thought leadership initiatives but your lead generation efforts as well, this report is just for you!

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

Text Analytics and Natural Language Processing

Information Governance and Security

Intelligent Search

Document Management

Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 04, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 05, 2019
JW Marriott Washington DC
Nov 05, 2019 - Nov 07, 2019
JW Marriott Washington, DC
Nov 06, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 06, 2019 - Nov 07, 2019

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