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Tuesday, April 16, 2013


Coming April 23, 2013 | 11:00 am PDT, 2:00pm EDT

Think Siri is just a consumer app? Learn How Virtual Agent Technology Is Transforming Corporate Customer Service 

The popularity of Apple's Siri technology has placed a spotlight on the growing demand for Virtual Agent technology in a corporate setting. More than ever, modern consumers are demanding the power to serve themselves when they have a question, be it on a corporate web-site, facebook fanpage or on their mobile device. In this informative webinar, find out how Siri-like Virtual Agents are transforming customer service by addressing some of the biggest problems faced by service executives.

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
It is better to fail in originality than to succeed in imitation. — Herman Melville
  Breaking News

Raising the bar for digital asset management

OpenText announces Media Management 7.2

OpenText has launched Media Management 7.2, which is designed for entertainment and media organizations to securely streamline their digital media creation, publishing and distribution processes. The company also announced...

Continue Here: http://www.kmworld.com/Articles/News/News/Raising-the-bar-for-digital-asset-management-89011.aspx

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Customizable mobile content apps from Nuxeo

Nuxeo Mobile for iOS or Android

Nuxeo has unveiled Nuxeo Mobile, ready-to-use mobile apps for the Nuxeo Platform, which provides a unified software stack and ecosystem for creating integrated applications for document management, case management,...

Continue Here: http://www.kmworld.com/Articles/News/News/Customizable-mobile-content-apps-from-Nuxeo-88962.aspx

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Metalogix releases Replicator 6.0

Bi-directional, high-fidelity SharePoint replication

Metalogix has launched Replicator 6.0, which synchronizes content across multiple SharePoint farm locations, environments and versions with support for SharePoint 2007, 2010 and 2013. The product delivers SharePoint content to...

Continue Here: http://www.kmworld.com/Articles/News/News/Metalogix-releases-Replicator-6.0-88938.aspx

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  Inside KMWorld

Search: power tools that leverage corporate knowledge

Search has to be more than finding documents. It needs to integrate complex content from multiple sources and provide the output as an information resource to decision makers.

AARP is a non-profit organization that serves more than 37 million members age 50 and older. It advocates on issues such as healthcare, employment and retirement planning; provides timely...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Search-power-tools-that-leverage-corporate-knowledge-88501.aspx

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  KM In Practice

Extracting more value from a massive archive

Search and discovery tools for professional and academic researchers

Wiley & Sons, a publisher focusing on the scientific, technical, medical and scholarly (STMS) communities, will use a semantic content enrichment solution to leverage its archive and enhance the...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Extracting-more-value-from-a-massive-archive-89009.aspx

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Four Tips for Evaluating Search Tools
The word "intelligent" is used so often in describing KM applications, it can be challenging to evaluate search tools to determine whether they are best for a particular set of needs.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.
KMWorld Web Events
Coming July 30, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 27, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October issue ***
Best Practices Report on Text Analytics and Natural Language Processing

From email messages and word documents, to social media posts and log files, the size and variety of unstructured data stored by today’s organizations is immense and growing daily.

Gaining insights from all of this data is a must-have for any business interested in competing on analytics. Whether you’re optimizing semantic search, building a Chatbot, fighting fraud, offering real-time recommendations or conducting sentiment analysis, you need to be able to effectively analyze unstructured data. That is where natural language processing (NLP) and text analytics come into play.

Key focus areas will include:

• Artificial Intelligence • Data Mining • Data Visualization
• Deep Learning • Machine Learning • Semantic Search

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

Intelligent Search

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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