Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Tuesday, February 05, 2013

MAXIMIZING SHAREPOINT, TODAY, TOMORROW AND BEYOND
February 12, 2013 | 11:00 am PST, 2:00 pm EST

Join us and you will learn the balance of policy versus technology in today's active and distributed workplace, migration and content consolidation to SharePoint, how to provide mobile access while at the same time meeting corporate compliance, and the value that SharePoint brings to the new evolving mobile workforce.

This is a FREE E-Broadcast event.  Register NOW !

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The more original a discovery, the more obvious it seems afterwards.  — Arthur Koestler
  Breaking News

Improving KM and Web self-service

RightAnswers introduces SuiteApp, built on NetSuite SiteCloud platform

RightAnswers has launched SuiteApp, which has been built using NetSuite’s SuiteCloud Computing Platform. The companies say the integration of RightAnswers’ Unified Knowledge Platform and NetSuite combines CRM...

Continue Here: http://www.kmworld.com/Articles/News/News/Improving-KM-and-Web-self-service-87524.aspx

Return to Contents


E-mail archiving from Metalogix

Introduces new Archive Manager

Metalogix has unveiled Metalogix Archive Manager Exchange Edition. The company highlights the new consolidated Hierarchical Storage Manager, the central archiving engine for Microsoft Exchange, Files and SharePoint, which has...

Continue Here: http://www.kmworld.com/Articles/News/News/E-mail-archiving-from-Metalogix-87485.aspx

Return to Contents


Proactive e-discovery data management from Exterro

Unveils new enhancements to Fusion

Exterro has launched significant new capabilities to its Fusion e-discovery suite. The company makes special note of the following new data management features:

  Inside KMWorld

KM for the future: strategic outlook, smooth launch

"KM is about sharing and leveraging collective knowledge. We view it as the ‘boundaryless' flow of knowledge."....

Increasingly, organizations are focusing more on the purpose of knowledge management initiatives and less on the technology itself. More organizations have a strategic intent when they launch new applications and...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-for-the-future-strategic-outlook-smooth-launch-86785.aspx

Return to Contents


  KM In Practice

Boston uses CRM to help respond to Superstorm Sandy

Technology from KANA helped the city in its battle against the elements

The city of Boston used customer relationship management (CRM) software during Superstorm Sandy to help workers respond to 4,600 phone calls and reports of downed trees and wires.

The CRM...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Boston-uses-CRM-to-help-respond-to-Superstorm-Sandy-87525.aspx

Return to Contents


What to Expect When You’re Expecting Text Analytics: A Checklist

These days, most organizations realize there is plenty of hidden value in the unstructured data they handle every day. But there is still a fair amount of unfamiliarity around what text analytics is all about, and integrating this technology as part of an existing workflow is often approached without looking at the entire picture…

To read more of this Best Practices in Text Analytics White Paper article, Click Here.

KMWorld Web Events
Coming July 25, 2017
Leveraging Text Analytics in Your Organization
Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Coming August 29, 2017
Best Practices in Cognitive Search
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October 2016***

Best Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

--------------------------------- 

***Coming in September/October 2016***

Best Practices in Cognitive Computing

Cognitive computing is not science fiction. From chatbots to self-driving cars, the market is evolving, and it’s on track to disrupt our everyday lives.

At the most basic level, a cognitive information system needs to be capable of extracting relevant information from big and diverse data sets to make intelligence decisions. Of course, that is easier said than done.

Share how your company is providing the resources that are paving the way forward in this exciting movement by participating in this White Paper opportunity.


Contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

---------------------------------

***Coming in September/October 2016***

Best Practices for the Mobile Workforce

It's hard to imagine a larger effect than the social and mobile workforce has had on the everyday activity on knowledge workers.

The ability to take work home (or work from home entirely) and conduct business through social media-driven interaction has changed the entire landscape.

But it has also changed businesses, as organizations try to cope with a world in which employees walk off the grounds with critical corporate information on their handhelds, and where communication and collaboration don’t necessarily happen by walking to the office next door.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Text Analytics [May 2017]

KM for Financial Services [April 2017]

KM for Customer Experience [April 2017]

E-Discovery [January 2017]

BPM and Case Management [January 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Wyndham Boston Beacon Hill, Boston, MA
Aug 09, 2017 - Aug 10, 2017
Manchester Grand Hyatt San Diego, San Diego, CA
Aug 21, 2017 - Aug 24, 2017
Portland Art Museum, Mark Building, Portland, OR
Sep 12, 2017 - Sep 14, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017

Search KMWorld

Connect