Join your peers at KMWorld 2018 in Washington DC. Save $200 off your KMWorld Pass with Early Bird pricing.

 

Tuesday, February 05, 2013

MAXIMIZING SHAREPOINT, TODAY, TOMORROW AND BEYOND
February 12, 2013 | 11:00 am PST, 2:00 pm EST

Join us and you will learn the balance of policy versus technology in today's active and distributed workplace, migration and content consolidation to SharePoint, how to provide mobile access while at the same time meeting corporate compliance, and the value that SharePoint brings to the new evolving mobile workforce.

This is a FREE E-Broadcast event.  Register NOW !

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Improving KM and Web self-service

RightAnswers introduces SuiteApp, built on NetSuite SiteCloud platform

RightAnswers has launched SuiteApp, which has been built using NetSuite’s SuiteCloud Computing Platform. The companies say the integration of RightAnswers’ Unified Knowledge Platform and NetSuite combines CRM...

Continue Here: http://www.kmworld.com/Articles/News/News/Improving-KM-and-Web-self-service-87524.aspx

Return to Contents


E-mail archiving from Metalogix

Introduces new Archive Manager

Metalogix has unveiled Metalogix Archive Manager Exchange Edition. The company highlights the new consolidated Hierarchical Storage Manager, the central archiving engine for Microsoft Exchange, Files and SharePoint, which has...

Continue Here: http://www.kmworld.com/Articles/News/News/E-mail-archiving-from-Metalogix-87485.aspx

Return to Contents


Proactive e-discovery data management from Exterro

Unveils new enhancements to Fusion

Exterro has launched significant new capabilities to its Fusion e-discovery suite. The company makes special note of the following new data management features:

  Inside KMWorld

KM for the future: strategic outlook, smooth launch

"KM is about sharing and leveraging collective knowledge. We view it as the ‘boundaryless' flow of knowledge."....

Increasingly, organizations are focusing more on the purpose of knowledge management initiatives and less on the technology itself. More organizations have a strategic intent when they launch new applications and...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-for-the-future-strategic-outlook-smooth-launch-86785.aspx

Return to Contents


  KM In Practice

Boston uses CRM to help respond to Superstorm Sandy

Technology from KANA helped the city in its battle against the elements

The city of Boston used customer relationship management (CRM) software during Superstorm Sandy to help workers respond to 4,600 phone calls and reports of downed trees and wires.

The CRM...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Boston-uses-CRM-to-help-respond-to-Superstorm-Sandy-87525.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Anaheim Convention Center, Anaheim, California
Oct 22, 2018 - Oct 24, 2018
JW Marriott, Washington, DC
Nov 05, 2018 - Nov 06, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 07, 2018 - Nov 08, 2018

Search KMWorld

Connect