SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Tuesday, December 11, 2012

Sponsored by IBM


The New Economics of Multichannel Capture
December 18, 2012 | 9:00 am PST, 12:00 pm EST 

During this special one-hour web event, IBM and Forrester will share the results of a recent Forrester Research "Total Economic Impact" (TEI) study of a major IBM client currently engaged in Multichannel Capture on a large scale. This review will focus closely on the customer's return on investment (ROI) calculations, and include quantitative evidence of the enduring value of Multichannel Capture.

This is a FREE E-Broadcast event! 
REGISTER TODAY!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The real voyage of discovery consists not in seeking new landscapes but in having new eyes. — Marcel Proust
  Breaking News

Tackling fraud with analytics

SAS expands Security Intelligence initiative

SAS has stepped up its Security Intelligence initiative, creating a new R&D division focused on solutions and capabilities for fraud and compliance. SAS says its fraud, compliance and...

Continue Here: http://www.kmworld.com/Articles/News/News/Tackling-fraud-with-analytics-86593.aspx

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Social media monitoring in real time

Clarabridge partners with Gnip

Clarabridge has become an inaugural member of Gnip’s Plugged In program, allowing its customers to access the most comprehensive, reliable and sustainable source of social data through...

Continue Here: http://www.kmworld.com/Articles/News/News/Social-media-monitoring-in-real-time-86613.aspx

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On-demand Web compliance from Sitecore and HiSoftware

Auditing digital content

Sitecore has launched the HiSoftware Compliance Sheriff App, which scans content for privacy, accessibility and site quality issues prior to publishing and reports on violations to ensure...

Continue Here: http://www.kmworld.com/Articles/News/News/On-demand-Web-compliance-from-Sitecore-and-HiSoftware-86634.aspx

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  Inside KMWorld

Cultural resistance to KM persists

"Part of the cultural resistance to KM could stem from how it is positioned in the organization..."

Cultural resistance to knowledge management (KM) is still a major impediment to organizations embracing KM, according to research conducted in 2012 by Elana Zeide and myself, as well as by...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Cultural-resistance-to-KM-persists-85815.aspx

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  KM In Practice

Cloud-based managed print services

Xerox taps the Cisco Unified Computing System

Xerox has chosen data center solutions from Cisco to enable its global delivery centers to meet an escalating demand for cloud-based managed print services (MPS). Xerox MPS...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Cloud-based-managed-print-services-86633.aspx

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Using Systems of Process as a Pathway to IT Modernization

To truly go digital, organizations must make their data intelligent—so that it is working for them, from acquisition throughout the entire document lifecycle.

To read more of this Best Practices in Document Management White Paper article, Click Here.

KMWorld Web Events
Coming June 11, 2019
Supercharging Your Customer Experience & Support
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming July 16, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in July 2019***
Best Practices in Intelligent Search

Today, search is no longer just about keyword matching. The emergence of intelligent search is revolutionizing our ability to make smart decisions by mining massive amounts of unstructured content and delivering new insights previously unattainable. The next era of the information age is upon us now.

Key focus areas will include:

• Artificial Intelligence • Cognitive Computing • Machine Learning • Natural Language Processing

• Deep Content Analytics • Predictive Insights • Cloud Services

To educate our audience about the latest developments and emerging success factors, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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