Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Thursday, December 06, 2012

Sponsored by KMWorld Roundtable



From Big Data To Meaningful Information
December 11, 2012 | 11:00 am PST, 2:00 pm EST

The ability to quickly analyze big data has a central impact on many mission-critical functions: risk calculation... price optimization... customer experience... social learning... It's hard to imagine any forward-looking company that is not considering its big data strategy, regardless of actual data volume.

This is a FREE E-Broadcast event! 

REGISTER TODAY!


  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Robust OCR for iPhone from ABBYY

Unveils FineReader Touch for iPhone

ABBYY has released an optical character recognition (OCR) and document conversion application engineered for Apple iOS. ABBYY explains FineReader Touch for iPhone allows users to photograph paper documents with...

Continue Here: http://www.kmworld.com/Articles/News/News/Robust-OCR-for-iPhone-from-ABBYY-86554.aspx

Return to Contents


Single interface for cloud content

New Web application from Thotz.co

Thotz.co has developed a new Web application designed to simplify the use of cloud-stored content by providing a single interface to access several cloud-storage and communication services. The new...

Continue Here: http://www.kmworld.com/Articles/News/News/Single-interface-for-cloud-content-86458.aspx

Return to Contents


Connecting marketing ideation with content creation

Percussion adds DivvyHQ to CM1 platform

Percussion Software has announced a partnership with DivvyHQ that calls for integration of DivvyHQ’s spreadsheet-free editorial calendar application into the Percussion CM1 Web content management system dashboard....

Continue Here: http://www.kmworld.com/Articles/News/News/Connecting-marketing-ideation-with-content-creation-86394.aspx

Return to Contents


  Inside KMWorld

The next frontier for software: Smart process applications fill a big gap

"Smart process apps should be viewed as an incremental, interactive solution to a business need, not a cure-all solution..."

Collaborative processes—like drafting and negotiating a contract or developing a business plan—are fundamental for any business to succeed. Businesses and governments have invested billions of dollars in core enterprise applications...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-next-frontier-for-software-Smart-process-applications-fill-a-big-gap-85806.aspx

Return to Contents


  KM In Practice

L’Oréal Switzerland cures IT pain point

Proliferation of data across all departments, including marketing, human resources, accounting and field sales

Beauty and cosmetic supply company L’Oréal Switzerland has deployed an enterprise search and unified indexing platform to gain better access to customer knowledge, as well as insight into its...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/LOr%c3%a9al-Switzerland-cures-IT-pain-point-86553.aspx

Return to Contents


Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

Search KMWorld

Connect