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Tuesday, June 05, 2012

Sponsored by: KMWorld Roundtable

Coming June 12, 2012

MAKING THE CASE FOR EFFECTIVE CASE MANAGEMENT

During this event, you will learn how to leverage BPM, social collaboration and mobility for effective case management; best practices to drive better business decisions and improve your customer experience with case management; how capture-enabled BPM dramatically reduces process cycle times and improves performance; how to respond to customers faster through intelligent automation, analytics and continuous process improvement; and how pushing the boundaries of business processes out to the point of origination promotes customer interaction and delivers hard ROI.

This is a FREE E-Broadcast event!     Register Today!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Blending BPM and ECM for SharePoint

K2 and KnowledgeLake partner for integrated solutions

K2 and KnowledgeLake have formed an alliance to bring their business process management and enterprise content management expertise into fully integrated, end-to-end SharePoint solutions.

The result enables users...

Continue Here: http://www.kmworld.com/Articles/News/News/Blending-BPM-and-ECM-for-SharePoint-82974.aspx

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Automated document cleanup SDK

Accusoft releases ScanFix Xpress V. 7

Accusoft has unveiled ScanFix Xpress V. 7 software development toolkit (SDK), which the company says features enhanced image cleanup and automated image processing designed for use in developing scanning,...

Continue Here: http://www.kmworld.com/Articles/News/News/Automated-document-cleanup-SDK-82942.aspx

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Capture Center from OpenText

Said to integrate with most back-end systems

OpenText has launched Capture Center, software the company says is designed to capture, digitize and fully index paper documents, forms and faxes, and then move them into virtually any...

Continue Here: http://www.kmworld.com/Articles/News/News/Capture-Center-from-OpenText-82933.aspx

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  Inside KMWorld

ECM: solutions for diverse content

Content used to be a lot simpler. It consisted of documents and data.  Together, those two categories encompassed most of the digital information used in organizations. Now, not only the volume...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/ECM-solutions-for--diverse-content-82696.aspx

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  KM In Practice

Delivering advanced search to clients

Concept Searching's framework for e-discovery, forensics suite

LDiscovery, a provider of e-discovery management solutions, has chosen software from Concept Searching to improve findability, records management and classification of content. LDiscovery will embed Concept Searching’s...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Delivering-advanced-search-to-clients-82972.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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