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Tuesday, April 17, 2012

Discover Solutions to Your Search Problems at Enterprise Search Summit

At Enterprise Search Summit, we will enable you to more fully understand and solve enterprise search dilemmas you confront on a daily basis through presentations, panel discussions, and networking opportunities. Register today to find what you need to make search work!

  Table of Contents
Breaking News Inside KMWorld
  • Here comes the Open Web - Embrace it!
    At the core of the Open Web platform is a culture that favors openness and easy access to new technology. For enterprises, the Open Web will be the basis for a revolutionary new wave of Internet applications that motivate, serve, delight and empower customers.
KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Data connectors for Amazon CloudSearch from Search Technologies

Full Implementation, maintenance and support services

Search Technologies has developed a line of robust data connectors that allow Amazon CloudSearch customers to index content from a wide variety of repositories, both in the...

Continue Here: http://www.kmworld.com/Articles/News/News/Data-connectors-for-Amazon-CloudSearch-from-Search-Technologies-82004.aspx

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Open source WEM from Rivet Logic

Web experience management solution

Consulting and systems integration firm Rivet Logic has released Crafter Rivet V. 2.0, an open source Web experience management (WEM) offering built on Alfresco 4. The WEM...

Continue Here: http://www.kmworld.com/Articles/News/News/Open-source-WEM-from-Rivet-Logic-81969.aspx

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Xinet acquired by North Plains

Feature-rich DAM solutions

North Plains has acquired fellow digital asset management (DAM) provider Xinet. The deal enables North Plains and Xinet customers to leverage the entire lifecycle of rich media...

Continue Here: http://www.kmworld.com/Articles/News/News/Xinet-acquired-by-North-Plains-81920.aspx

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  Inside KMWorld

Here comes the Open Web - Embrace it!

At the core of the Open Web platform is a culture that favors openness and easy access to new technology. For enterprises, the Open Web will be the basis for a revolutionary new wave of Internet applications that motivate, serve, delight and empower customers.

In today's challenging economic times, global firms need new digital revenue sources and expanded wallet share from existing customers. But that's easier said than done—especially when it seems that companies have...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Here-comes-the-Open-Web---Embrace-it!-81460.aspx

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  KM In Practice

MEDCOM chooses new information governance framework

The U.S. Army Medical Command (MEDCOM) has selected a new software solution, Concept Searching's Smart Content Framework, to support its enterprise collaboration initiative.

MEDCOM chooses new information governance framework. The U.S. Army Medical Command (MEDCOM) has selected a new software solution to support its enterprise collaboration initiative.

MEDCOM is implementing

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/MEDCOM-chooses-new-information-governance-framework-82002.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

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