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Thursday, January 12, 2012

Capture  Imaging to Archive Feb 5-7, 2012

The Institute of Financial Operations presents Capture 2012: Imaging to Archive – the premier event on complex data capture and transactional content management.  This one-of-a-kind event focuses on emerging technologies and best practices for the automation of document-driven applications such as invoice processing, order entry, application processing, loan processing, tax processing, health claims, mailroom automation, payments and more.  For more information, click here .

  Table of Contents
Breaking News Inside KMWorld
  • The new face of Web analytics
    It's tempting to get wrapped up in left brain, analytically driven approaches to marketing, but it's crucial to maintain a balance between analysis, execution and content...
KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Oracle unveils Big Data Appliance

Hardware and software system

Oracle has released its Big Data Appliance, a hardware and software system including Cloudera distribution for Hadoop with Cloudera Manager and an open source distribution of...

Continue Here: http://www.kmworld.com/Articles/News/News/Oracle-unveils-Big-Data-Appliance-79874.aspx

Return to Contents


SAP endorsement for eGain

Service Suite extends SAP CRM

Customer interaction software provider eGain announces its Service Suite, which includes knowledge chatbot, chat, cobrowse and social applications, is now an SAP-endorsed business solution. Available on premise or...

Continue Here: http://www.kmworld.com/Articles/News/News/SAP-endorsement-for-eGain-79873.aspx

Return to Contents


A boost for rights licensing

Copyright Clearance Center acquires Pubget

The rights-licensing organization Copyright Clearance Center (CCC) has acquired Pubget, which provides solutions focused on expediting the acquisition and analysis of content.

Founded in 1978 as a not-for-profit...

Continue Here: http://www.kmworld.com/Articles/News/News/A-boost-for-rights-licensing-79872.aspx

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  Inside KMWorld

The new face of Web analytics

It's tempting to get wrapped up in left brain, analytically driven approaches to marketing, but it's crucial to maintain a balance between analysis, execution and content...

In this article, Forrester analyst Joe Stanhope discusses the market drivers propelling Web analytics forward.

It's no secret that marketers are expanding their reach to incorporate messaging, affiliates, search engines, advertising and...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-new-face-of-Web-analytics-79583.aspx

Return to Contents


  KM In Practice

Transforming scientific content into actionable knowledge

The American Society for Microbiology (ASM) is aggregating its online content at a new site that will feature the group’s journal titles dating back to 1916, expanding image library,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Transforming-scientific-content-into-actionable-knowledge-79871.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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