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Thursday, December 29, 2011

The 8th annual Enterprise Search Summit returns to New York City on May 15-16, 2012. We seek dynamic speakers who can talk knowledgeably not only about the technical aspects of enterprise search but also about the business implications of successful implementations of enterprise search.  Share your expertise with colleagues at Enterprise Search Summit.

Click here to submit your proposal before the submission deadline of January 20, 2012.

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

e-Discovery self service

Case Central's CloudConnect

CaseCentral has released CloudConnect, which has been engineered for its company’s e-discovery platform. CloudConnect permits law firms and corporate legal departments to securely upload data directly into the CaseCentral...

Continue Here: http://www.kmworld.com/Articles/News/News/e-Discovery-self-service-79617.aspx

Return to Contents


Quest Software acquires BiTKOO

Eliminating identity crises

Quest has purchased BiTKOO, which develops software for authorization and entitlement management in enterprise IT environments. The move is said to further strengthen Quest’s One Identity...

Continue Here: http://www.kmworld.com/Articles/News/News/Quest-Software-acquires-BiTKOO-79633.aspx

Return to Contents


Ektron steps up support for FAST Search for SharePoint

New options for Ektron-powered Web sites

Ektron has enhanced and expanded its support FAST Search for Microsoft SharePoint 2010.

Highlighted features include:

  KM In Practice

Better understanding car rental trends

To better manage its fleet of vehicles, Hertz Spain has implemented a new business intelligence solution. The company is using the QlikView Business Discovery Platform to analyze trends...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Better-understanding-car-rental-trends-79637.aspx

Return to Contents


  News Analysis

Personal KM
Turning phatic fumes into golden nuggets

Phat·ic (ftk) adj. Of, relating to, or being speech used to share feelings or to establish a mood of sociability rather than to communicate information or ideas...

It's pretty easy to think of social Web services such as Twitter and Facebook as simple, meaningless chatter. The small, phatic ramblings ("I had a cheese sandwich....

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Personal-KM--Turning-phatic-fumes-into-golden-nuggets-78424.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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