Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Thursday, December 08, 2011

SAVE THE DATE

Enterprise Search Summit is a highly intense, in-depth, 2-day conference that covers how to develop, implement and enhance cutting-edge internal search capabilities. If you are an information manager or IT or search professional, Enterprise Search Summit is where you will learn strategies and build the skill sets you need to make your organization’s content not only searchable but "findable" and actionable so that it delivers value to the bottom line.

Mark your calendar for May 15-16, 2012!

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Capture-friendly BPM

Kofax acquires Singularity

Capture and business process automation giant Kofax has purchased business process and case management vendor Singularity in a deal valued at $48.1 million.

Kofax says the capture-enabled BPM...

Continue Here: http://www.kmworld.com/Articles/News/News/Capture-friendly-BPM-79232.aspx

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Legacy content migration

Kapow and Sitecore partner

Kapow Software and Sitecore have teamed up in an alliance they say is designed to automate migrating legacy digital assets faster without business disruptions or content freezes....

Continue Here: http://www.kmworld.com/Articles/News/News/Legacy-content-migration-79275.aspx

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Business app for Kindle Fire

SAVO offers mobile sales enablement

SAVO Group has introduced SAVO Mobile, which the company says is the first sales productivity solution for Amazon’s new Kindle Fire.

SAVO supports all major mobile platforms and devices including...

Continue Here: http://www.kmworld.com/Articles/News/News/Business-app-for-Kindle-Fire-79274.aspx

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  KM In Practice

Cutting time to market in life sciences

Relay Technology Management has chosen a solution from Attivio to power a new platform aimed at helping the life sciences industry capture, access and track scientific, clinical...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Cutting-time-to-market-in-life-sciences-79276.aspx

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  News Analysis

Personal KM
Getting value from e-book exhaust

The value of "data exhaust" to us depends on two things: finding it, and being able to use it.

Most of us do not consume information passively. We do things with it. We highlight it, write notes on it and about it, and use attributed quotes from it. When considering...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Personal-KM--Getting-value-from-e-book-exhaust-77844.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Nov 06, 2017 - Nov 09, 2017
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Nov 07, 2017 - Nov 09, 2017
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Nov 08, 2017 - Nov 09, 2017
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Nov 08, 2017 - Nov 09, 2017

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