Join your peers at KMWorld 2018 in Washington DC. Save $200 off your KMWorld Pass with Early Bird pricing.

 

Tuesday, September 20, 2011


KMWorld offers attendees the opportunity to hear presentations from experts like Patrick Conway, Chief Knowledge Officer for the U.S. Army Combined Arms Support Command. Mr. Conway’s background includes extensive training on Army Logistics Information Management Systems; Warrant Officer Basic, Advanced and Senior Staff courses; the Logistics Executive Development Course and a number of other Civilian Education System courses. He is serving as the moderator of KM from the Bottom Up, which approaches KM from individual users' perspectives, whether it be a young soldier, employee, middle manager, or senior leader.

 Find Out More at KMWorld 2011 Register Today

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

A win for “content intelligence”--Smartlogic acquires SchemaLogic

Expanding presence in U.S.

Smartlogic has acquired Seattle-based SchemaLogic, a transaction Smartlogic says expands its U.S. presence and market focus in the content intelligence market.

Smartlogic explains that content intelligence complements an...

Continue Here: http://www.kmworld.com/Articles/News/News/A-win-for-content-intelligence--Smartlogic-acquires-SchemaLogic-77696.aspx

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Managing digital assets in SharePoint

Metalogix and Equilibrium partner

Well-respected SharePoint content lifecycle management provider Metalogix has formed a partnership with Equilibrium, which offers on-demand solutions for content visualization and digital asset management.

The companies say the...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-digital-assets-in-SharePoint-77728.aspx

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RightNow CX harvests the social Web

Adds Twitter capabilities to customer experience suite

RightNow reports the latest version of RightNow CX, its customer experience suite, has added Agent Desktop Twitter Following, which allows service agents to “follow” customers directly from within the...

Continue Here: http://www.kmworld.com/Articles/News/News/RightNow-CX-harvests-the-social-Web-77806.aspx

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  Inside KMWorld

Business intelligence ramps up the power for business users

Business intelligence (BI) software solutions have been evolving steadily to become more usable by business analysts. Given the amount of information that is collected and stored electronically, the incentive is strong...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Business-intelligence-ramps-up-the-power-for-business-users-77168.aspx

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  KM In Practice

Deeper inspection of unstructured content

Proofpoint has chosen technology from ISYS Search Software to enhance its cloud-based e-mail security, e-discovery and compliance solutions. The company will use ISYS Document Filters for text...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Deeper-inspection-of-unstructured-content-77805.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Oct 22, 2018 - Oct 24, 2018
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Nov 06, 2018 - Nov 08, 2018
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