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Tuesday, July 12, 2011

Sponsored by: KMWorld Roundtable

July 19 web event

Coming July 19, 2011

IS PAPER SLOWING YOUR BUSINESS? PUT IT TO WORK!

Join experts from ASG, EMC and iDatix for this unique roundtable discussion on document capture and workflow. We will discuss using intelligent enterprise capture to accelerate your most critical business processes; achieving an ROI in 12 months or less with intelligent enterprise capture; concepts for integrating captured documents with other enterprise content; mitigating risk through "manage-in-place" records management; hardening your business processes to increase productivity, profitability and cash flow; and taking the time to analyze, identify and validate your current workflow to maximize a ROI.

This is a FREE E-Broadcast event! Register Today!
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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Content collaboration

Alfresco announces Alfresco Team

Alfresco has developed a new content collaboration product that includes iOS apps for the iPad and iPhone. Offered in a subscription-pricing model, Alfresco Team is available in server-based or...

Continue Here: http://www.kmworld.com/Articles/News/News/Content-collaboration-76529.aspx

Return to Contents


Hyland goes deep with OnBase 11.0

Significantly broadens ECM capabilities

Hyland Software has released OnBase 11.0, which includes expanded core functionality of intelligent imaging and capture, real-time data sharing with other applications, and a platform that can be leveraged...

Continue Here: http://www.kmworld.com/Articles/News/News/Hyland-goes-deep-with-OnBase-11.0-76528.aspx

Return to Contents


Nuxeo DM added to Ubuntu

Partners with Canonical

Nuxeo reports that its namesake document management solution is now available in the Ubuntu software partner catalog, facilitating installation and deployment for developers building content management applications...

Continue Here: http://www.kmworld.com/Articles/News/News/Nuxeo-DM-added-to-Ubuntu-76527.aspx

Return to Contents


  Inside KMWorld

Text analytics finds dynamic growth in e-discovery and customer feedback

"Previously we were using key words to identify relevant documents, but text analytics gives us a much clearer picture of the data set..."

Text analytics is a process for extracting information from documents. It is particularly useful in tasks requiring the analysis of large quantities of information that would be impossible to do manually....

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Text-analytics-finds-dynamic-growth-in-e-discovery-and-customer-feedback-76365.aspx

Return to Contents


  KM In Practice

Ensuring consistent, current content across channels

 Macmillan Cancer Support has chosen a global information management solution to centralize the creation, handling and delivery of patient information for its online and offline channels. The organization chose...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Ensuring-consistent-current-content-across-channels-76524.aspx

Return to Contents


Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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