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Tuesday, June 21, 2011

KMWorld 2011 Nov 1-3, 2011

Knowledge Sharing – What it means to us.

We believe sharing KM within your organization can innovate, keep people happy, grow your workforce and enable them to do their job better.

KM helps organizations perform and gives them a competitive advantage.

What Will it Mean For You? Find Out at KMWorld 2011 Register Today

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Managing the customer experience

Adobe unveils Digital Enterprise Platform

Adobe has debuted its new Digital Enterprise Platform for customer experience management, which is said to enable enterprises to build immersive, multichannel digital interactions for today’s social and mobile...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-the-customer-experience-76151.aspx

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Hippo and Nuxeo partner

CMIS-compliant technical alliance

Hippo and Nuxeo have built an ECM/WCM connector based on the OASIS CMIS (Content Management Interoperability Services) standard. The companies claim the connector benefits from a high...

Continue Here: http://www.kmworld.com/Articles/News/News/Hippo-and-Nuxeo-partner-76150.aspx

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Exterro announces Fusion Zeta

Early case assessment, collection, analysis and review

Exterro has released Fusion Zeta, the new data management layer of its integrated solution suite. By treating data management as an end-to-end business process, Exterro claims, Fusion Zeta streamlines...

Continue Here: http://www.kmworld.com/Articles/News/News/Exterro-announces-Fusion-Zeta-76149.aspx

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  Inside KMWorld

Securing documents in the WikiLeaks era

"A firewall isn't enough. Data loss prevention isn't enough. You need enterprise rights management on top of that..."

This is the first installment of a two-part series in which Robert Smallwood writes about the need for organizations to address the issue of electronic document security, the consequences that result...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Securing-documents-in-the-WikiLeaks-era-75642.aspx

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  KM In Practice

Making a more accessible Web site

California State University (CSU) has chosen Hi Software Compliance Sheriff for systemwide Web accessibility testing.

California State University (CSU) has chosen HiSoftware Compliance Sheriff for systemwide Web accessibility testing. With more than 500,000 Web users and 23 campuses, CSU wanted to be...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Making-a-more-accessible-Web-site-76148.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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