Join your peers at KMWorld 2018 in Washington DC. Save $200 off your KMWorld Pass with Early Bird pricing.

 

Tuesday, June 14, 2011

Enterprise 2.0

Don’t miss collaboration’s defining event, Enterprise 2.0 Boston, June 20-23, 2011. Attend to learn how to leverage web 2.0 based technologies, focused on how real customers use the latest technologies. See 40+ leading exhibitors and learn about key social business topics including unified communications, social tools and technology, people, culture and internal communications (IC), mobile, community management, analytics and more.

Register Today with Code CPBDEB55 and save 25% off passes or for a Free Expo Pass.

  Table of Contents
Breaking News Inside KMWorld
  • Social software sustains collaboration
    "The best way for people to share knowledge and be creative is by working closely in a community environment, so we wanted a solution that brought people together..."
KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Changes in Latitude from Endeca

Plus new customer experience management steps to the front

Endeca Technologies has released a major version of its business intelligence platform. Targeting Global 2000 companies, Endeca says, Latitude 2 has been engineered to address the “big data” challenge...

Continue Here: http://www.kmworld.com/Articles/News/News/Changes-in-Latitude-from-Endeca-76045.aspx

Return to Contents


The social contact center

Attensity lifts veil on Respond 5.1

Attensity, a pioneer in text analytics solutions for customer experience management (CEM), has launched a new version of Respond, its application said to be designed for the next-generation multichannel...

Continue Here: http://www.kmworld.com/Articles/News/News/The-social-contact-center-76044.aspx

Return to Contents


Unified, predictive decisioning

Pegasystems brings new tools to BPM

Pegasystems has announced the latest version of Pega BPM, which is said to give business users a unified environment of BPM and business rules with advanced analytics to predict...

Continue Here: http://www.kmworld.com/Articles/News/News/Unified-predictive-decisioning-76042.aspx

Return to Contents


  Inside KMWorld

Social software sustains collaboration

"The best way for people to share knowledge and be creative is by working closely in a community environment, so we wanted a solution that brought people together..."

Enterprise social software has its share of hype, but that doesn't mean it can't be successful. This fast-growing market will reach $1 billion in 2012, according to Gartner. Software...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Social-software-sustains-collaboration-75639.aspx

Return to Contents


  KM In Practice

Logistically speaking, BI helps

AJ Logistics has launched a business intelligence (BI) application that lets clients track projects, obtain status updates, update inventory data and other tasks using their iPhones, iPads and other...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Logistically-speaking-BI-helps-76041.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Anaheim Convention Center, Anaheim, California
Oct 22, 2018 - Oct 24, 2018
JW Marriott, Washington, DC
Nov 05, 2018 - Nov 06, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 07, 2018 - Nov 08, 2018

Search KMWorld

Connect